Évaluations des clients Budget Store and Lock

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Budget Store and Lock

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Matthew M. le

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This facility does not participate in U-Haul’s free month promotion so we wasted a lot of time driving up just to figure that out. People at the facility were very nice about it though

stephanie v. le

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Customer service was excellent!

Michael S. le

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Overcharged by corporate. I decline safe protection online for $28. I did mobile pick up. Low and behold when I got home post returning the truck I was charged for the safe protection. I had to call and wait on hold for over 15 min for an agent to execute my refund . Hopefully ut happens since the agent advised I’d get email Conformation of the refund but it hasn’t come yet. My next step will be to file a dispute with the credit card company. I shouldn’t have to waste my time calling for refunds when I should never have been charged to begin with. This is agnostic to the location as it was all done online

Janet H. le

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The associate who took care of me was very. Nice. His name is Tim. He answered my questions and was very pleasant. The truck was very easy to use i will be renting from that facility again. A++++

Philip S. le

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Le client n'a pas laissé de commentaire.

Amey A. le

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Le client n'a pas laissé de commentaire.

Lauren L. le

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Le client n'a pas laissé de commentaire.

Michelle E. le

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Le client n'a pas laissé de commentaire.

PAULA R. le

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reasonable and accommodating

Faye H. le

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Fantastic customer service...very helpful and answered all of my questions. Truck was ready and I was in and out, driving to load it within just a few minutes.

Cynthia C. le

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Nothing Jesse was fantastic

jerry e. c. le

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This location was wonderful. However U-haul customer service was unwilling to accomodate a change in schedule due to flooding in south carolina.

Mark M. le

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Le client n'a pas laissé de commentaire.

Ron G. le

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UHaul moved me 30 miles farther away for the pickup location, the trailer was damaged no functioning properly and I was told to go stop where I was supposed to pick it up originally to get it fixed. SERIOUSLY??

douglas g. le

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Gentleman at counter was very nice. Helped in hooking up trailer.

DIANE P. le

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Everything was GREAT !!!

aaron p. le

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Le client n'a pas laissé de commentaire.

SHAWN B. le

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Le client n'a pas laissé de commentaire.

tony f. le

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The customer representative was polite, professional and helpful. ????

Adele K. le

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Le client n'a pas laissé de commentaire.

Charles R. le

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Le client n'a pas laissé de commentaire.

john m. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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After you changed my pickup location, you did not alert me that the new location didn’t open until 9am when my pick up was scheduled for 8am. I had movers standing at my house for an hour getting paid while I had to wait until 9am until this location opened?

mildred r. le

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Le client n'a pas laissé de commentaire.

Darlene F. le

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Le client n'a pas laissé de commentaire.