Very helpful employee, thank you!ROSSMARI R.
Customer Reviews for Buena Park Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Buena Park, CA 90620
(on Mcneil ln south of Orangthorpe between Western and Knott)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Milad H.
Le client n'a pas laissé de commentaire.Milad H.
Stop ripping people off with ridiculous prices. You run a monopoly and I paid over $1000 for a trailer that cost me $200 going in the opposite direction.Michael N.
Awful check in experience. Only one person to check in all the waiting customers. Also, my phone did not work at the time and the uhaul employee was unable to accept the driver license without uploading it using a phone. Customer should be able to provide a physical copy to the employee without him / her having to use their personal phone to upload the driver license image. Uhaul employee was also impatient as well. Vehicle was clean and well maintained. Check out experience was fast.Elod N.
Le client n'a pas laissé de commentaire.lemuel M.
The Auto Transport I reserved was not available. The clerk did an excellent job and helping me out and we ended up going with a tow dolly. I was unable to reach 1-800-GO-UHAUL on multiple attempts, too much of a wait time. I am unhappy with UHaul but happy with the clerk at the location. Merci.Tiago C.
No commentsKEN Y.
Great place to rent!Carl P.
Le client n'a pas laissé de commentaire.Se K.
Le client n'a pas laissé de commentaire.Katrina A.
The use of the vehicle was fine. I was disappointed when we returned it and the woman who talked with me felt the need to criticize my husband telling me how â€œpissyâ€ ( her words, not mine) my husband acted. I thought that was very unprofessional. I would expect her to remain professional and not resort to name calling just because she didn't like the way my husband acted. Although I was upset with her attitude, I did not resort to vulgar name calling. So I'm not sure if I would recommend your service to others.nancy S.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Kevin V.
very very goood thank youShuk H.
Dorie is greatVicki C.
The worker is very knowledgeable, friendly, helpful.melinda W.
Great Customer Service!Ritchie C.
Le client n'a pas laissé de commentaire.MARVIN S.
Le client n'a pas laissé de commentaire.Gerardo R.
Le client n'a pas laissé de commentaire.Kari M.
Le client n'a pas laissé de commentaire.Ricardo C.
Le client n'a pas laissé de commentaire.Georgina C.
Excellent service à la clientèleJesus R.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.james Y.
Le client n'a pas laissé de commentaire.Andrew V.
Worker there was super friendly and kind. She was the best a customer could ask forSarah K.
Very nice staff!Flora B.
Very good customer service and fast checkout! All my questions were answered.Gabriel B.
Jonny was excellent to deal withFouad Y.
The staff was so nice and friendly, knowledgeable and courteous. She was absolutely awesome!!Desiree G.
Le client n'a pas laissé de commentaire.Ivory B.
Le client n'a pas laissé de commentaire.claudine Y.
Great serviceANDRES N.
not much. The individual I dealt with was very helpful and knew what he was doing. The pick up process was quick and efficient.David S.
Le client n'a pas laissé de commentaire.ARMANDO R.
Le client n'a pas laissé de commentaire.Mark I.
Le client n'a pas laissé de commentaire.James L.
Un mal servicio de la persona que estaba ese dia. Nos atendio de mala gana.armando G.
Le client n'a pas laissé de commentaire.Felix Q.
Last minute fir me this time but received all the help I needed to make it happen. Thank you Ken.Arnoldo V.
The Lady that set me up with a The storage unit from the front office was such a pleasureful person to deal with. Give her a Big Thank You.Richard m. | Expérience générale
The agent/manager that assisted us was very nice and professional. She made the rental experience one of the best I've ever had with U-Haul.kevin W.
Le client n'a pas laissé de commentaire.UNIS A.
Nothing at allCesar M.
The clerk at the desk was very rude. Was understanding to our situation. Was very insulting and unprofessional. Spoke terrible about other locations and call center.Jennifer G.
Excellent Uhaul service all around Thank YouJeremy H.
Le client n'a pas laissé de commentaire.angel R.
Moving and having to find storage is already stressful enough- the team at this location worked very generously and patiently with me to make this an easy process. There was great communication and so much support, again in making this an easy process. Highly recommend this location!sarah c. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond D.
Le client n'a pas laissé de commentaire.edward F.
Le client n'a pas laissé de commentaire.Micale V.
Le client n'a pas laissé de commentaire.Vicki C.
Le client n'a pas laissé de commentaire.John T.
Keep the good work 👍🏾Timothy P.
Help the persons that not know how to used your app the one is the customer service person when they deliver the equipment and when they arriveOmar A.
Le client n'a pas laissé de commentaire.daniel C.
The lady that checked me out and back in was great!!!! Positive experience. Even when I had to reschedule 2x everyone I spoke with was very helpful.Nicole S.
Le client n'a pas laissé de commentaire.susan T.
Le client n'a pas laissé de commentaire.Cliff Y.
Le client n'a pas laissé de commentaire.Emily Z.
Ken is the best. His professionalism is by far the best part of renting at this location!Masato T.
Wish i would listen to recommendations to save 35 dollars. Oh well got job doneJaime H.
I was received with a great smile and was provided excellent customer service by Dory. I will definitely recommend this location . She was so helpful and so nice .Veronica D.
Le client n'a pas laissé de commentaire.mary W.
Le client n'a pas laissé de commentaire.Raul O.
Le client n'a pas laissé de commentaire.Gary G.
DORIESBRI WAS AWESOME FRIENDLY AND K OWLEDGEABLE!Lori M.
Le client n'a pas laissé de commentaire.Albert D.
Le client n'a pas laissé de commentaire.Samuel Y.
Le client n'a pas laissé de commentaire.Ruben E.
Excellent service à la clientèleHector C.
Le client n'a pas laissé de commentaire.NEIL D.
Le client n'a pas laissé de commentaire.RIGOBERTO D.
Le client n'a pas laissé de commentaire.MARK I.
Great service!TOM L.
Satisfied customer and highly recommended!Rosemarievic S. | Expérience générale
I have been going here for yearsâ€¦STEVEN H.
Check-in process is tedious; I filled out a ton of information online, and it was a complete waste, I had to fill it all out again at the counter. Give up one or the other. Thanks for an otherwise smooth and efficient process.James S.
Le client n'a pas laissé de commentaire.Pillsung Y.
Simple. Loved itROBERT K.
Have the equipment truck with a decent amount of gas not starting my trip on empty also closing out the rental and not letting the customer walk out the door without knowing how much they paid in fullMELISSA H.
Le client n'a pas laissé de commentaire.YUKARI O.
Dori and Ken are amazingKris P.
Le client n'a pas laissé de commentaire.PILLSUNG Y.
Le client n'a pas laissé de commentaire.Wonhee C.
Ken is very professional!CARLO M.
Great service, fast check out and return.WARREN L.
Le client n'a pas laissé de commentaire.BARBARA C.
Le client n'a pas laissé de commentaire.ANDREW H.
Easy access to storage my only complaint is wish they were more loading areas because it can get crowded in there sometimes.Marvin M. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT R.
Le client n'a pas laissé de commentaire.JASPER P.
Le client n'a pas laissé de commentaire.BRADLEY J.
Le client n'a pas laissé de commentaire.DIEGO N.
As long as You have rentals available when Someone rents, You should be good, and Please make sure to use Chevy or GMC trucks, They're the best trucks,ThanksDUANE K.
Le client n'a pas laissé de commentaire.Jennifer T.
Always a friendly staff and ALWAYS helpfulJASON H.
Le client n'a pas laissé de commentaire.KRISTINE E.
Excelente service.HENRY A.
This facility was a great location, super friendly staff and well maintained. I'll recommend them forsure!manuel c. | Expérience générale
I noticed in the restroom there was cockroaches and in my storage there was rat poop on all of my boxes and my open boxes had a bad smell of rat urine. This place looks clean but the rats poop needs to be follow up. That is what I will tell people about this location.John G. | Expérience générale
Nice and good price You are the best thank younazim E. | Expérience générale
Great place and great location. Safe and clean.Kelly W. | Expérience générale
Clean facility. Very friendly staff.Ara A. | Expérience générale
Le client n'a pas laissé de commentaire.Nathan J. | Expérience générale
Simple and efficientAndrew W. | Réservation
Mamager of storage was excellent! Great communicator. Call center customer service is horrible! Every time I call customer service I have a very bad experience with them. I end up having to drive therCHERYL M. | Réservation
Nice facilityMICHALE M. | Réservation
MerciMonica G. | Réservation
The facility is clean, easy to access & reasonably priced. Ken made this an effortless experience. Merci.Lois P. | Réservation
A rep called me to comfort my reservation within 15 min. Ask if all my needs were met. Very respectful and professional.Judy D. | Réservation
The staff was awesome and helpful and always willing to go the far distance to meet my needs..Omar R. | Expérience générale
Staff very rude and unprofessionalISAMAR R. | Expérience générale
Unit was quite clean upon entry. Roll-up door was easy to operate. Very pleased.John L. | Réservation
Super friendly staff, facility is always clean. Will definitely recommend to friends and if need storage at any other point I will be back.pamela t. | Expérience générale
Very nice facility.Gary W. | Expérience générale
Excellent service à la clientèle. They follow up with the reservation twice, curtios and professionalPrivacy R. | Premières impressions
Ultimately I did not move in. However based upon the location, price and the condition of the property I would not hesitate to rent a storage from these gentlemen in the future.Privacy R. | Premières impressions
Customer service exceeded my expectation. I was happy to see a large unit was available on the first floor. I recommend Buena Park Self Storage!JASON P. | Premières impressions
The rental agent was courteous and helpful. I didn`t experience any problems.Privacy R. | Premières impressions
Ken was very helpful getting our unit set up. Merci.ASHWIN K. | Premières impressions
I did not use the facility and attempted to cancel my reservation but the facility instructed me to cancel through U-haul which I already completed.Privacy R. | Premières impressions
The staff was proefssional and very helpful! The process was simple and painless!Privacy R. | Premières impressions
The 1st container smelled on mildew but the 2nd one was better.Privacy R. | Premières impressions
I was able to move into my storage unit with no problems.Privacy R. | Premières impressions
Service is excellentPrivacy R. | Premières impressions
Didn`t end up moving in but Service was excellent.Privacy R. | Premières impressions
Ken was amazing. He made it simple and easy process to make my move into the storage during a stressful time. Wonderful person excellent customer service. Thanks RobPrivacy R. | Premières impressions
Ken was very helpful. He showed us another larger unit for comparison. We decided to go with the larger unit. Great customer service and well kept facility.NORMAN N. | Premières impressions
Got right in. Clean space. Easy access. Easy access of renting a unit online. Needed a larger unit upon arrival and the upgrade was completed without any problems.Privacy R. | Premières impressions
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