Le client n'a pas laissé de commentaire.
robert K.
Customer Reviews for Buena Park Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Nothing different just keep providing the same professional experience 💯
DEMETRIUS C.Star was very helpful and managed a huge clone well. They reminded focused and got everyone taken care of. I would definitely return to this location
Francisco H.Thank you Ken for all the assistance
Daniel M.Great service
donald H.Other level custumer services One guy great attitude so helpful Thanks
Jose M.Very polite and professional!
douglas B.I had to lift and put the trailer on the ball since it was night the the trailer would go. I also had to provide my own hitch.
Joesph P.Very helpful employee, thank you!
ROSSMARI R.Stop ripping people off with ridiculous prices. You run a monopoly and I paid over $1000 for a trailer that cost me $200 going in the opposite direction.
Michael N.Awful check in experience. Only one person to check in all the waiting customers. Also, my phone did not work at the time and the uhaul employee was unable to accept the driver license without uploading it using a phone. Customer should be able to provide a physical copy to the employee without him / her having to use their personal phone to upload the driver license image. Uhaul employee was also impatient as well. Vehicle was clean and well maintained. Check out experience was fast.
Elod N.The Auto Transport I reserved was not available. The clerk did an excellent job and helping me out and we ended up going with a tow dolly. I was unable to reach 1-800-GO-UHAUL on multiple attempts, too much of a wait time. I am unhappy with UHaul but happy with the clerk at the location. Merci.
Tiago C.No comments
KEN Y.Great place to rent!
Carl P.The use of the vehicle was fine. I was disappointed when we returned it and the woman who talked with me felt the need to criticize my husband telling me how “pissy†( her words, not mine) my husband acted. I thought that was very unprofessional. I would expect her to remain professional and not resort to name calling just because she didn't like the way my husband acted. Although I was upset with her attitude, I did not resort to vulgar name calling. So I'm not sure if I would recommend your service to others.
nancy S.very very goood thank you
Shuk H.Dorie is great
Vicki C.The worker is very knowledgeable, friendly, helpful.
melinda W.Great Customer Service!
Ritchie C.Excellent service à la clientèle
Jesus R.bon
Kiem H.Worker there was super friendly and kind. She was the best a customer could ask for
Sarah K.Very nice staff!
Flora B.Very good customer service and fast checkout! All my questions were answered.
Gabriel B.Jonny was excellent to deal with
Fouad Y.The staff was so nice and friendly, knowledgeable and courteous. She was absolutely awesome!!
Desiree G.Great service
ANDRES N.not much. The individual I dealt with was very helpful and knew what he was doing. The pick up process was quick and efficient.
David S.Un mal servicio de la persona que estaba ese dia. Nos atendio de mala gana.
armando G.Last minute fir me this time but received all the help I needed to make it happen. Thank you Ken.
Arnoldo V.The Lady that set me up with a The storage unit from the front office was such a pleasureful person to deal with. Give her a Big Thank You.
Richard m. | Expérience généraleThe agent/manager that assisted us was very nice and professional. She made the rental experience one of the best I've ever had with U-Haul.
kevin W.Nothing at all
Cesar M.The clerk at the desk was very rude. Was understanding to our situation. Was very insulting and unprofessional. Spoke terrible about other locations and call center.
Jennifer G.Excellent Uhaul service all around Thank You
Jeremy H.Moving and having to find storage is already stressful enough- the team at this location worked very generously and patiently with me to make this an easy process. There was great communication and so much support, again in making this an easy process. Highly recommend this location!
sarah c. | Expérience généraleKeep the good work 👍🏾
Timothy P.Help the persons that not know how to used your app the one is the customer service person when they deliver the equipment and when they arrive
Omar A.The lady that checked me out and back in was great!!!! Positive experience. Even when I had to reschedule 2x everyone I spoke with was very helpful.
Nicole S.Ken is the best. His professionalism is by far the best part of renting at this location!
Masato T.Wish i would listen to recommendations to save 35 dollars. Oh well got job done
Jaime H.I was received with a great smile and was provided excellent customer service by Dory. I will definitely recommend this location . She was so helpful and so nice .
Veronica D.DORIESBRI WAS AWESOME FRIENDLY AND K OWLEDGEABLE!
Lori M.Excellent service à la clientèle
Hector C.Great service!
TOM L.Satisfied customer and highly recommended!
Rosemarievic S. | Expérience généraleI have been going here for years…
STEVEN H..
HEE P.Check-in process is tedious; I filled out a ton of information online, and it was a complete waste, I had to fill it all out again at the counter. Give up one or the other. Thanks for an otherwise smooth and efficient process.
James S.Simple. Loved it
ROBERT K.Easy access to storage my only complaint is wish they were more loading areas because it can get crowded in there sometimes.
Marvin M. | Expérience généraleThis facility was a great location, super friendly staff and well maintained. I'll recommend them forsure!
manuel c. | Expérience généraleI noticed in the restroom there was cockroaches and in my storage there was rat poop on all of my boxes and my open boxes had a bad smell of rat urine. This place looks clean but the rats poop needs to be follow up. That is what I will tell people about this location.
John G. | Expérience généraleNice and good price You are the best thank you
nazim E. | Expérience généraleGreat place and great location. Safe and clean.
Kelly W. | Expérience généraleClean facility. Very friendly staff.
Ara A. | Expérience généraleSimple and efficient
Andrew W. | RéservationMamager of storage was excellent! Great communicator. Call center customer service is horrible! Every time I call customer service I have a very bad experience with them. I end up having to drive ther
CHERYL M. | RéservationNice facility
MICHALE M. | RéservationMerci
Monica G. | RéservationThe facility is clean, easy to access & reasonably priced. Ken made this an effortless experience. Merci.
Lois P. | RéservationA rep called me to comfort my reservation within 15 min. Ask if all my needs were met. Very respectful and professional.
Judy D. | RéservationThe staff was awesome and helpful and always willing to go the far distance to meet my needs..
Omar R. | Expérience généraleStaff very rude and unprofessional
ISAMAR R. | Expérience généraleUnit was quite clean upon entry. Roll-up door was easy to operate. Very pleased.
John L. | RéservationSuper friendly staff, facility is always clean. Will definitely recommend to friends and if need storage at any other point I will be back.
pamela t. | Expérience généraleVery nice facility.
Gary W. | Expérience généraleExcellent service à la clientèle. They follow up with the reservation twice, curtios and professional
Privacy R. | Premières impressionsUltimately I did not move in. However based upon the location, price and the condition of the property I would not hesitate to rent a storage from these gentlemen in the future.
Privacy R. | Premières impressionsCustomer service exceeded my expectation. I was happy to see a large unit was available on the first floor. I recommend Buena Park Self Storage!
JASON P. | Premières impressionsThe rental agent was courteous and helpful. I didn`t experience any problems.
Privacy R. | Premières impressionsKen was very helpful getting our unit set up. Merci.
ASHWIN K. | Premières impressionsI did not use the facility and attempted to cancel my reservation but the facility instructed me to cancel through U-haul which I already completed.
Privacy R. | Premières impressionsThe staff was proefssional and very helpful! The process was simple and painless!
Privacy R. | Premières impressionsThe 1st container smelled on mildew but the 2nd one was better.
Privacy R. | Premières impressionsI was able to move into my storage unit with no problems.
Privacy R. | Premières impressionsService is excellent
Privacy R. | Premières impressionsDidn`t end up moving in but Service was excellent.
Privacy R. | Premières impressionsKen was amazing. He made it simple and easy process to make my move into the storage during a stressful time. Wonderful person excellent customer service. Thanks Rob
Privacy R. | Premières impressionsKen was very helpful. He showed us another larger unit for comparison. We decided to go with the larger unit. Great customer service and well kept facility.
NORMAN N. | Premières impressionsGot right in. Clean space. Easy access. Easy access of renting a unit online. Needed a larger unit upon arrival and the upgrade was completed without any problems.
Privacy R. | Premières impressions