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MICHAEL M
Customer Reviews for Bueno Bonito Barrato
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful and friendly staff. Will repeat business with them
Gene SDave Brown did a great job on both check in and out. Keep him around!
Jason GDave is an extraordinary man and hardworker!
beverly sAlthough the gentleman made arrangements for it to kind of work, it was frustrating because his business is closed on Wednesdays and Thursdays. I didn't want to keep it a full 24 hours but it was the only option to meet him. I do NOT think it should be an option to rent from a business that is closed!!!!!
Jennifer LSuper friendly and extremely helpful
JASON WThe sr excellent attention Very recommend
Luis MEverything was fine
Rick HFast and friendly service very nice gentleman
linda sGreat guys
Ramiro GThe attendant was very nice and helpful
Circe DYes he was really nice polite and he I put it on a reserved I picked the truck up and he was very nice and very courtesy thank you again and have a blessed and wonderful day
MARSHA Lthey were very professional and it was in and out
minor gDave was so helpful, . I didn't know this place existed and would recommend anyone that doesn't like to wait to go to this place. Dave was so kind and patient. 5 ⭐️'s
Myrna AThe exceptional customer service experience is phenomenal.
BAKARI SStaff were very nice, helped us in a timely manner and had all of our reserved equipment ready & waiting for us
Kyle DGreat service provided
Maria BEasy in and out. Friendly service
sheila hNo need for improvement. The whole experience was flawless.
Vickie CFriendly customer reations.
Barry WThe service was excellent and staff was great. I will definitely recommend this location to friends and family.
Dustin BWill never use uhaul again after this experience!
Cliff THow about having a lif added to your big trucks for heavy things it's very hard pushing your items up a ramp that lift would come in handy, thanks so much for your wonderful service.from MJ
AJANIQUE WVery personable. Operating times are variable. Was available Sunday. One man operation so may not respond to phone.
Peter PGreat costumer service... employee was clear in explaining pricing and how milage works. Also had a great attitude. Definitely recommend this location.
CARLOS RDave is amazing. We are a very frequent renter and this was a great experience.
LEONTY SVery cool guy, good service, thank you so much.
Hilbert FThey have their office outside in a camper. So non professional.
Marco FDave was polite, friendly and helpful.
Randy HDave was absolutely excellent! Rented a 26 footer, in town. Rented many an item from U-Haul over the years.....this was the quickest, easiest rental....ever! Was unable to reserve, system down. I left a message, in detail, of my needs, on his number. Vehicle was waiting for me....I was in / out in 10 minutes! The return was only 5 minutes! I highly recommend this location on Jewett Avenue, Bakersfield! LarrDog, Bakersfield, California
Larry FThe guys were very helpful and friendly people thank you
Kelly HNever answers phone; zero pre-check and there was prior damage; brakes were awful and shook upon application; they closed early and locked gates. We had to leave truck on street. Again, no one would answer the phone!!!
Amy BExcellente expérience
Linda MVery courteous and helpful staff.
Moses AQuick and simple to rent the desired equipment even without a reservation
Kevin PThis place was closed both days I was scheduled to return the U-Haul. I was told I wouldn’t be charged for the extra mileage because I was forced to keep it another day but I was charged anyways.
Sean HIt was 110 degrees in bakersfield ca. .and I asked the uhaul representative if he had a truck with Air conditioning because the truck he gave me the AC didn't work and he said no he didn't have one.
Lisa DI turned the truck into the nearest uhaul/near me from my Iphone . That was on Weedpatch Hwy, Bakersfield 93307. Louis accepted it and I told him the mileage and gas (5/8s).But he was busy and did inspect the truck for gas and mileage. He said he would take care of it and released me. Louis from Weedpatch Hwy didn't close the rental order. It wasn't closed for 2 days or more. Then someone from uhaul took the truck to another location on 4011 Jewett Av ,Bakersfield 93301 which is much further away from my home that I moved too. And they closed the rental agreement with different mileage and only 1/2 gas both of which were not reflective of where Louis accepted the truck. Uhaul owes me the extra gas charges that was reported falsely and mileage also . Please correct this and call me at 760 338 1523.
DANIEL SAlways accommodating, quick and easy. My go to location when I'm in Bako.
Michael LQuick, easy, efficient and pleasant. Made my day!!!
brian oHow do I know how much gas to replace? Where is the chart to help me? Could not find it in the contract or in the truck. I suggest putting it next to the gas tank intake.
Robert SThese guys are top notch!!!
Brad CNothing. My experience with this Uhaul location was perfect
Annette POnce I returned the vehicle the guy who was checking the van came up and said something well I was inside my car i get out of my vehicle because I didn't hear him. I said what I'm sorry ? He stood quiet and I said everything good? He said yes. I left and saw that I was charged way to much. So I turned around and asked him why I was charged that amount. And he had made a mistake. He goes and helps other people then comes to my car and says he's returning a small amount. I ask him why that amount because I want to be sure it is the correct amount this time. He then gets an attitude with me and ask if I speak English? I felt completely disrespected he decided to get angry with me because I was asking him questions because he "accidentally" charged me more then he should have for a protection plan that I didn't order. All he had to do was say the receipt will be sent to your email if you have any other questions feel free to call back or call customer service if it is not correct. Instead he chose to insult me. I will not be going back to this location and I would not recommend it to any one else. I was completely respectful when I first showed up to ask why I was charged 101 dollars when I only drove 54 miles and rented a 19,95 vehicle. And as soon as I asked him that question he proceeds to say, " you weren't listening to me when I told you???" He was very arrogant and condescending and I will never do business with this person again for the lack of respect he shows towards his customers.
Nicholas HGreat service! Treated well, and quickly. No problems at all.
Eddie GGood customer service... real polite employees I'm definitely using this location next time
Mario MNeed to have more open hours
Donald STruck had the air bag light on the dash, truck ran rough. It was fine for what I needed.
Debbie BThe pickup and drop off was quick, paperless, and very pleasant. I would definitely use this location again!
Anthony CStaff was friendly and attentive
Cesar HThe U-Haul host was incredible I will rent again.
Ricardo HI was happy all around, great service
Silva PThe experience was great would not want to change anything
RONALD Mdavid is the man! he was very communicative and a pleasure to work with. will be renting from david again.
Allison M