Le client n'a pas laissé de commentaire.
Cindy E.
Customer Reviews for Build All Lumber
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Have used this location three times in the past few months with self check in/out. Location is great Would be nice to be able to do the self photo and DL photo within 24 hours before so I could have used wi-fi.
CANDACE P.I didn't catch her name, however the girl at the front desk was very helpful and knowledgeable. Making the process easy
BRAD L.I got charged overage of miles because the drop off location had changed. I would give an overall experience for this rental a 2 out of 5 stars at best. The entire process was a hassle and will be looking elsewhere if i need to rent again
Nikolas T.Efficient and friendly service! Thank you!
Gordon B.The truck exhaust needed to be replaced The check in process was slow I had to load the dolly and blankets and get the truck from a muddy parking lot The the truck should have been ready
CALVIN M.Great experience! Check in went smoothly. Equipment was in great condition.
CANDACE P.Even for off-hours drop, staff was helpful and everything was well-marked and easy.
Brett F.Increase supply of 6X12 covered trailers. I had to drive over 50 miles to pick it up! Also, I think maintenance of the trailer could be improved - wheels were rusty and should be replaced or repainted.
rocklon C.Staff was super friendly and very helpful. Was on my way in no time at all.
Karen K.Helped me solve my problem!!!!!! ✅
HOWARD H.First time user of app and rental process with no onsite support..... a positive experience. Location was good. All good.
Thomas E.They were really friendly, and professional!! Will come back!!
ANITA M.Having to drive an extra 6+ hours to pick up a truck I reserved months ago to pick up in Plymouth, MN was OUTRAGEOUS! Don't blame it on Covid, your scheduling department is totally incompetent! The people at Build All were great, but I shouldn't have had to spend an entire day driving adding to my long drive from Minneapolis to Broomfield CO.
Robert P.The truck I rented didn't have a loading ramp. Could have used one. Truck was comfortable and easy to drive.
MICHELE S.Need more attention to cleanliness of the cab.
Roger B.The left rear driving light did not work on the trailer. It was so bright that day neither all build or I could see it. I asked for a location in Peoria she couldn't find, but was there the day before when I was registering. I rented in Pine river 30 minutes away but had to pick up in Crosslake about an hour away.
BOB B.Let customers know about gas charges before they leave.
LYLE A.Samantha was awesome! Thank you for your help!
PETER K.This is a lumber yard. Dropping off a trailer is a do it yourself park it unhook and go in to tell them you did it. They check it in later. Beats driving further to go to a dedicated U-Haul store.
craig C.I was very satisfied
CAROLINE K.Excellent Customer Service! Everyone was super friendly and professional!!
Michelle H.Nothing it was all good!
Diane R.The store was closed, confused as to processxto drop off
JOSHUA M.Dropped trailer off after hours. Didn't go inside or interact with anyone. Location was convenient.
Carl B.It cost me almost $300 to rent a 12 foot truck for one day. That's crazy! The truck was advertised for $29,95 a day and fails to mention the $1,19 a mile.
DARRELL W.Easy pick up - Samantha was very knowledgeable and helpful.
JULIE D.Make sure customer reps at 800 Uhaul don't promise vehicles or reservations until they check with locations. Terrible service from Uhaul. I had to drive an extra 70 miles. Thanks Uhaul!!!!
JOSEPH S.Very friendly worker. No masks worn by anyone in the building though
Timothy C.The person that helped me with rental and getting trailer onto vehicle was excellent. Courteous and knowledgeable. Would use again definitely
LINDA N.NOTHING IT WAS AWESOME!
PHIL S.Thanks for the electronic check-in and return.
Bruce A.Our truck had an exhaust leak, we didn't discover it until we were on the road headed to TN. Uhaul would give us another truck, but we would have to unload and reload; I had already paid for movers to load and was on a deadline to arrive and my new house with movers lined up there. Uhaul did nothing for me!! Very poor customer service.
Doug B.the enclosed trailers should have a jack on them. I could not get the hitch off my truck, had to use a floor jack when dropping it off. Worked well for my use.
MARK S.Prompt and courteous.
JON A.Entire staff did a great job. I would definitely use them again.
BRYAN A.Location is fine. Equipment was not. Old, tires were not good, apparently had not been checked. Tire that was not replaced was very worn. Service provided suggested I try to swap the trailer at another U-Haul location. I was so delayed that I decided to continue with the existing trailer.
Carol P.