Le client n'a pas laissé de commentaire.
Kimberly I.
Customer Reviews for Builder Hardware LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I didn't get my refund back to my bank account for the difference after the receipt came in less than what I paid I paid 163 and the receipt was for $90 so I'm waiting on my difference to be deposited back into my bank account
CAROL MAE M.The pickup store cashier was knowledgeable and very pleasant to work with ðŸ‘
WENDY CAROL I.Excellent experience with U-Haul truck rental
DEAN HYDER H.Nothing at all everything is just fine excellent service
GERALD D.A very professional location
ABDUL ADAM K.Everything was great
Laquita M.Everything was all good appreciate y'all
NATHANIEL LEE H.Great customer service and very pleasant I would definitely use them again and refer them…. MERCI
KENYATTA AMIRA S.Osman and his staff are second to none, truly!!
KASSEM M.The interior had not been cleaned well. i.e. dust throughout, debris on the flooring in the back, beverage/food stains in the cup holder area. All from previous customer use. We are still in a pandemic. I feel this should be highly regarded when serving in the public.
CARLENE L.I just recently moved and dealt with a few Uhaul locations and everything was great but this location was horrible. I reserved a truck online on Oct 25th for Oct 30th. When we arrived the manager waited on us. They had no truck for us spent over an hour there for nothing. They said they would have truck for us on Oct 31st or give us 50. We arrived on the 31st to them only having 1 truck and they were giving it to someone else. I asked to speak to a manager and they refused to call her. We did not get a truck or 50 dollars. We had to drive 20 mins out of the way to a different location. The location on Fort Street is very unprofessional and rude. I would not recommend this location for anything.
PARIS ANDRE B.The van was dirty inside and also outside. And there is also a big scratch on the right side corner of the car. The tyre pressures were low when I took the car and I had to fill it with air
Syeda M.Simply put, this business is in a not so great location. The management of the facility was a good guy and the vehicle was clean but I wouldn't let my wife sit in the car alone and wait for me to return the vehicle by herself.
gary T.The dash said to service engine soon. I asked the rep he assured me it was fine. The car began to vibrate profusely. I pulled over on the shoulder there was no oil at all on the stick. I had to walk to a gas station to buy oil. The store rep was very callous about my ordeal
JEVONA CHERI W.Great service
DARRYL EUGENE R.Thanks for everything
SAAD THBAYH A.The best to place to get my U-Haul on a weekly basis I friendly and amazing people to work with
MOHAMAD HAFEZ E.Excellent experience .... very professional, personable and helpful. Showed us how to attach the trailer and made sure the turn signals and brake lights worked. I would recommend the Builder Hardware facility to anyone.
MICHAEL H.Very friendly and accommodating.
Damon H.Excellent
DERBIA ANN T.Great service
ALLAN KEMP S.When I picked truck up. The instrumental indicator shown low tire. Because I'm not equipped to know that information and was a Sunday it made my trip very uncomfortable. There other minor problems I had. But, that was the main one.
STEPHANIE LYNNET H.My experience is great, From start to finish the process was easy. The truck was clean and had no issues. Will definitely be using this location again JESSICA
jessica S.The service is great.
ROBERT LARRY C.They need to provide the Uhaul services that the customer has reserved it through Uhaul website and not to lie that they don't have it available when time arrives for pick up.
Muhammad Z.When I picked up the vehicle I was charged $49 to my card two days later I have 2 more charges to my card for $71 and $22 and I'm trying to figure out why I was over charged twice and no one is answering the phones . If anyone can contact me my number is 3139158061. Email is - mdozier29@gmail.com
MAURICE ANTHONY D.The owner/worker very curt and made me make a note mentally to never com back if I could avoid it.
KELSI SABRINA B.They over charged me
SHAVONA RENEE K.Shut Down the Shaffer hwy store
JENNA KAY P.Power wash the inside of the trucks!!!!!!!! They stink.. they don't clean them until your about to pull off.. And had the nerve to clean the truck with a dirty stinky mop that looks like it just been sitting outside!!! Before I loaded the truck I had to get back there and bleach it down because the smell was so bad I didn't want to put my furniture on it
Jessica F.Abs system failed. Didn't arrive until 6 hours later. Gas tank has no cover. Gas evaporated and i got charged 600 for gas. Uhaul isn't responding to my emails. Or answering. The worst!!!
ALIAHMED A.Every thing was perfect
Prince W.Employee communications and they also charge more than any other u-haul facilities
JAMES EDWARD M.Rental attendant can use some customer service training. He is very rude
LaTresa E.Several things Wrong w 26 ft U-hual but still safe enough to Drive my friend is has a CDL. So he knew....But you should check u-hual we had out...But Facility was Amazing at there job, Friendly & very clean.
ERIN LEIGH A.poor customer service, very rude and unprofessional. would not recommend to anyone.
SAGA AHMAD A.Super friendly!
Eric B.Nice clean service
DeAnna P.The brakes on the vehicle was bad and locked on me twice while driving. It was scary and the worst experience.
MOHAMED T.the very friendly worker great with smile and knowledge and explain everything to you . and you be on your way in less than 10 minutes. return after closing hours and drop keys in drop box thank you
jaber A.NO comment
RICHARD TODD C.The locations staff were amazing and very helpful with every situation that I had. I would always recommend them and I will always come back!
Amin H.Osman is a true professional and treated me like a friend. I ended up renting twice over a couple weekends and he and his team made the process really simple. Fortement recommandé!
Rachel H.Manager was very rude. He tries to jip me out of my time with the vehicle. I paid for 2 full days (due time was 2pm) and he wanted me to return it a 9am but still charge me for a full day. I will NEVER rent another vehicle from this establishment. This place is very dirty and nasty. I saw a lot of mice/rat droppings everywhere.
JENNIFER ELESE B.Make sure vehicles have been cleaned
TERRANCE LASHAWN B.Great dealer!
CHARLES BRADLEY M.