Customer Reviews for Bumper To Bumper
(U-Haul Neighborhood Dealer)

1 077 évaluations

1617 4th Ave   Conway, SC 29526
(S Of Bridge)

(843) 248-7140

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.
Heures d'ouverture spéciales
  • 3/3/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(843) 248-7140

1617 4th Ave
Conway, SC 29526
(S Of Bridge)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.
Heures d'ouverture spéciales
  • 3/3/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

These guys are awesome!

BOBBY S. 
Évaluation :
5

The personnel who retrieved the vehicle were professional and understanding. I should have rented from them.

jimmy I. 
Évaluation :
1

The truck was filthy when I picked it up inside and out it Coca-Cola spilled in the bed. It was never cleaned up. The ramp was filthy. It had Coca-Cola spilled all over it too. The truck was not washed or swept out but I needed the vehicle. I am not paying for the cleanup and when I picked it up, it only had a quarter of a ton of fuel in it and I'm not paying a $25 fuel fee cause I brought it back with a quarter of a tank of fuel in it. The truck is filthy inside the windshield was filthy.

GARY T. 
Évaluation :
3

The inside was dirty.

tyler S. 
Évaluation :
5

Great experience.

Sam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene A W. 
Évaluation :
5

Kind, professional, and down to earth. Family owned business. Great place to rent from. They also have a auto shop. A gentleman named Gary helped us. Way cool dude.

mark R. 
Évaluation :
5

Very helpful

Ezra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl-Marie M. 
Évaluation :
5

Yes excellent experience. People were friendly and very helpful and polite.

Sam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane R. 
Évaluation :
4

Thank you for the good service.👍

JONNIE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICOLE P. 
Évaluation :
5

Truck leaked and ruined items I was moving

Amanda F. 
Évaluation :
3

The return was a body shop/auto body shop. Maybe have better signage for pickups/drop offs.

Tom W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS S. 
Évaluation :
1

Pay attention to the customers reservation and refund people back all of the money they was over charged. Worst experience to be my first time renting from U-Haul

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

great service as always

bill G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lawrence W. 
Évaluation :
2

This is my third experience with this location in a year. The guy behind the counter doesn't like to get off his stool. He sent me searching down his coworker in the terrible parking lot full of uhaul rentals and vehicles waiting for repair. This is just to tell me Where my trailer rental was. I spent ten minutes finally came back in and said I couldn't find him. So he went looking for a minute came back and said well there is only me and him so you will have to wait. Eventually after my boyfriend and I started hooking up the trailer, the coworker shows up and helped get it hooked up. When I returned the trailer, I couldn't find a place to back up the trailer with my limited experience. The lot of so crowded and right next to the busy 501 ramp. So I pulled next to the stinky garbage dump. No shade. I couldn't get the Jack to go down to get it disconnected. So I went in and asked if there was any trick to it. He laughed and said you didn't turn it long enough. I said I've bee turning it both ways and did not see any movement . My face is already beet red. So I go out and start cranking it 100 times one way. It finally pops off. By then I was physically tired, overheated by the 100 degrees outside, my hands are filthy and I'm mad. I wait until a day later to write this. But I'm going to a uhaul down 501 instead next time. It's got to be better than this dirty disgusting location. (Bags of rotting food in the lot. Huge pot holes. Broken glass everywhere, uhaul rentals so crowded I couldn't walk between the trucks)

Amy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rene L. 
Évaluation :
2

The 24/7 no contact pickup was faulty. I was supposed to be able to pick it up at 6am without someone being there, however it took an hour to get into the truck because of issues and delays (I did prepare and follow the instructions for the pickup). I still had to return the truck based on me “picking it up” at 6am, instead of 7am

Bailie W. 
Évaluation :
5

there awesome as always ty

bill G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alden T. 
Évaluation :
1

The only reason I said this is because it's not too many places that has a bigger variety to choose from to rent, or the location. If they would take time to make sure the Vans/ trucks are cleaned it would never be a problem. Was very disappointed from my experience

VALERIE G. 
Évaluation :
5

So kind and helpful!!! Could not have got my daughter moved without them.

April B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Warren C. 
Évaluation :
5

everything was good except was a little disappointed that the 10 foot didnt have a ramp and when i talked to uhal on phone they said it did. But again I should have asked that the morning of getting the truck and didnt. Just was harder moving furniture and large bins.

patricia G. 
Évaluation :
5

My favorite U-haul staff who is always very professional.

CARL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSEMARY C. 
Évaluation :
5

Location was fine , but trailer should not be listed as a 6x12. The gate is closer to 4 1/2. I didn't realize that until I drove two hours and could not load what I went to pick up. Total waste of time

Wyatt W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna C. 
Évaluation :
5

Rick was great

Marilyn M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra S. 
Évaluation :
3

People were super nice and friendly, very helpful! The inside of the store is great, it reminds me of a red Ask them to pull the truck out for you, they are parked like sardines so they are tough to pull out. Truck was loud and felt like the engine was going to fall out everytime I accelerated, but smoothed out and ran ok after that, until the next time anyway.

patricia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clarence G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivo R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivo R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JASMINE M. 
Évaluation :
3

Keep trucks swept out please

FLORI T. 
Évaluation :
1

I was charged the $77 I bought the truck back on time, with a1/2 tank of gas like it was given to me and I went over the 30 miles by 11 miles. It states it is 0,99 a mile over the 40 miles. That adds up to $10,89 what type of man is that. My card was hit for $80

ANN W. 
Évaluation :
3

Parking of your personal car , not much space

Thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

good experience all around

BILL G. 
Évaluation :
4

Rick was super helpful.

Shawna R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ilisha S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy B. 
Évaluation :
5

I am a returning customer and have rented from you for 3 consecutive years. Merci.

Holly C. 
Évaluation :
1

Never rent from this store.

Brittany W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie W. 
Évaluation :
3

The vehicle seems like it has never been cleaned before. Many empty food packages were left in the truck, which was very smelly.

Stacey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wyman M. 
Évaluation :
5

Have better. Parking

cheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalisa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
4

Rick was helpful and friendly.

WARREN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARREN H. 
Évaluation :
5

Rental was easy, fast and smooth. Vehicle ready and I was on my way in 4 minutes great experience!

LAWRENCE M. 
Évaluation :
3

Ordered 6 pads...they had 0 available. They gave me an address of another Uhaul location where I could get pads, but the next location knew nothing about it. No one called ahead to check with them. But the second place had plenty of pads and was very accommodating and helpful. The cargo space had not been swept out. There was only a quarter tank of gas, so had to stop for gas very soon.

Keenan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy P. 
Évaluation :
5

Friendly, knowledgeable and generous. Nice people… continue what you're doing!

Laura L. 
Évaluation :
3

Rented a dolly it wasn't inside the truck. Was also given the wrong lock box code and had to get an employee

Hailey B. 
Évaluation :
4

Very convenient

Janet W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

First time u-haul vehicle user and I was very impressed.I had no trouble with the vehicle. Everyone was nice and friendly when I picked up the vehicle. I sure I will use this facility again in the near future.

patricia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiersten D. 
Évaluation :
5

Love the service and they always have what need

sabrina S. 
Évaluation :
5

This was the best experience! I was worried because my first experience with UHaul at a different location was not the best. Bumper 2 Bumper was efficient, helpful, and some of the nicest people I've ever met!

Kiara H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAMEEK J. 
Évaluation :
5

Good experience overall. Was disappointed when my bill was $40 after seeing an ad for $19.99. All the fees added to a 10 mile, one hour round trip rental. More than I wanted to pay for but it was worth it I guess.

diana B. 
Évaluation :
5

Amanda was awesome!

Denise D. 
Évaluation :
5

Keep on keeping on.

EARNEST S. 
Évaluation :
5

Team in the store was excellent. Very friendly helpful and overall a great experience. Trailer was filthy dirty and is need of maintenance. I was concerned it was going to have catastrophic wheel bearing failure all day. It is extremely noisy when you pull it. Needs attention. Thanks though for an overall good shopping experience.

Brian L. 
Évaluation :
5

Super friendly people working at this location

JAGUARACI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT E. 
Évaluation :
1

You could ensure that the truck reserved is staged so the customer doesn't have to contact support and be sent to another location

Jonathan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENNIFER F. 
Évaluation :
4

Have someone assist customer with hook up of trailer, trailer had some broken branches, leaves and car parts in it and that's the way I left it.

john D. 
Évaluation :
3

Hard to get into entrance

judith H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN C. 
Évaluation :
3

Truck while a day local rental was completely filthy inside with layers of sand and dirt on the floor. The bed of truck had not been swept out from prior uses. Other than a full tank of gas, that is about the extent of a good feeling about the pickup. U-haul has definitely gone down hill if this is representative of standards today vs prior U-haul rentals over the years. Very disappointed and I returned it in the same condition I got it other than having to sweep out the bed of the truck prior to my minor use.

Rohn S. 
Évaluation :
5

Everything was great. No need to improve anything.

Brenda G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S. 
Évaluation :
5

Fast Easy Service The staff was very professional & helpful. One way trailer rental to PA. Merci.

Rebecca D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WARREN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth J. 
Non les évaluations ont été soumises pour cet établissement.

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