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Daniel Pruitt
Customer Reviews for Burns Park Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very good overall experience.
Don YoungExcellent service and courteous professionalism. Will use this service again if ever needed and recommend to my friends and family.
JOSEPH GUENo improvements needed what so ever .. this company was beyond awesome.. on site rental and was gone in about 7 minutes. Highly recommend
BROMECUS HORDENSVery organized and easy to get to.
Darcy SwanI had trouble connecting with my android phone to use you app. I had 4 bars and still waited a long time before I finally asked my wife to try with her I phone. She finally got through but not before I had wasted 45 minutes of my rental time trying to do the required paperwork.
laurent trudeauKeep doing what you're doing everything was great.
Tony NewmanThe U-haul location is very convenient. I was happy that I was able to make a same-day reservation and how easy it was. The employee at Burns Storage was friendly, professional, and explained everything thoroughly. The return process was quick with the dropbox. The reservation process using texts and emails worked well for me.
iris ellisHard to locate. Very helpful on phone.
Annette AlbertEverything was great I wouldn't change anything it was an extra experience
MICHAEL WILSONHaily was a big help getting my trailer hooked up
Leon BordenabeWe used uhaul for over 20 years one of best companys to deal with
JOHN PENTRACKI will most definitely use this location every time. Very friendly easy and convenient. Respectful clean and the process was fast. Usually when I get a inabilities it takes forever but I was literally in the truck in less than 3 minutes. Very respectful and very organized as well. The best moving location I have ever used in 30 years of living. Thank you again!!!
CHRISTOPHER LUCASThese guys are so awesome!! I've rented from them several times and they always go out of their way to meet me or rent to me last minute. I highly recommend that you trust them the next time you need a U-Haul.
Micah HarbisonGreat service great people
steve yarbroughWe were very pleased with the courtesy and level of service.
Wanda GreenNothing everything went perfect, even with me scheduling my uhaul after 5pm on Friday needing it by 8am on Saturday there no problem. They had the size uhaul I needed and made sure they could work me in to get it even with it leaving out Saturday evening on another move it was no problem. The truck was very nice and clean and already fueled up. No issues on the pickup or on the return everything went great and I will recommend them and use them again on my next move or if anyone is needing to move that's who they need to call. Thank you for making my dreaded move a lil less stressful... Marty Cothran
marty cothranThese guys are just the best! They always go out of their way to take great care of me when I need a truck or trailer! They also take great care of their equipment! I highly recommend that you use Burns Park Storage for your U-Haul needs!!
Micah HarbisonNothing this location did a excellent job with customer service and I would gladly recommend this location to anyone needing to rent a moving van.
marty cothranBest rental truck experience ever!
JANE NEWMANCheck the straps for the wheels. It didn't become a problem but one of them is torn half way through.
Jerry BakerTelling customers at reservation they are on the e alert
Miles ParkerWas told twice today a supervisor would call me, was never called. Need return call asap. 843-999-5826 Thank you
Phyliss HickmanEnjoyable experience. The young lady that assisted me was very friendly and answered any questions I had with expertise. Will rent from them again!
matthew bestOne of the best U-Haul contractors that I have ever dealt with. They will be my "go to" for future rentals of this type.
CHarles SebertThey were very professional and friendly! I felt safe in their vehicle. Very well maintained. It's great to do business with people who care! Merci!
Gerald MooreOwner very helpful and clear communication.
Amy ShattuckMake sure they give you right info. Also they like to change location on you
Crystal VazquezThey were amazing and super helpful! Thank you so much!
LIZ BRUMBELOWAmazing service. They were out there waiting for us to return the truck and assist us on where to park. They were very friendly and helpful.
Rhonda HillThank y’all so much!!
shaquita dillonExcellent service à la clientèle
Marie ColeI still haven’t received my receipt yet or my refund
Angelic PeeksThey went above and beyond to help me out they were on time answered the phone every time I called they even had the truck warming up for me when I got there so I would not be cold. I would definitely recommend this location to everyone..
Laura StewartRien
Daniel BakerGood, kind service!!
richard collinsAssisted us in every step of the way to make the rental and everything we needed gi very smooth. Very grateful fir the service we received.
RENNA KITELINGERFantastic customer service. Very pleased.
Sunny AyalaEverything was great and super friendly
Enola VaughnDrop-off location is a field next to an unstaffed storage facility, which is the location, but GPS takes you past it by a couple hundred yards. No driveway access to the hilly field, so through the ditch and in to drop off on the grass. Did self-check-in, but had there been any issues, nobody there to help.
Kevin CrainWonderful customer service. Would highly recommend this location and person.
Marilyn OsborneThere was no clear spot to pull into the grassy area to park the vehicle as there was a ditch between the road and grass parking area. I selected not applicable as they are in the process of building space so I do not want a negatory remark against them. But the owner was very polite and helpful.
Shawn StiefelSite under construction. Absolutely top shelf staff! Very accommodating despite the constructions issues. Very attentive to mechanical issues noted during trip from pick-up location with a commitment to investigate and correct. Customer service absolutely exemplary. A definite 10!
ROBERT GREENGreat customer service they stopped what they had going on in their busy lives to ensure my rental was in tip top shape
Jessie ParkerYour representative stopped what he was doing "mowing grass at the time"and met me at the location and helped me unhook the trailer. So I would recommend this location.
Michael HeathThese folks were the nicest and most helpful folks I could imagine. I had some issues getting there on time and I think they waited beyond business hours for me. I am so thankful for the care and concern.
WILLIAM HEWESGreat communication. Owners returned calls when they said they would (day of reserving), and promptly returned missed calls if they were occupied with another customer (day of picking up). Being a fan of supporting our local businesses, I will absolutely recommend this company.
gary HIPPSMy order got mixed up but the gentleman ran and got me another 26 ft truck within 15 minutes so there were no worries and they were very friendly and very apologetic for the mix-up. it was great service!
renee coffmanThe business was closed. We called and the owner met us in just a few minutes. Very friendly and helpful checking in the rental. Would recommend using this location!!!
Craig Hill