Le client n'a pas laissé de commentaire.
MAURICE S.
Customer Reviews for Butler Park Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The woman at the counter was friendly and well-informed me of the details of my Uhaul rental - no hidden fees. Definitely recommend location for your Uhaul rental needs.
Lalainie R.Paul was extremely helpful!
Scott F.THIS LOCATION NO NEED FOR IMPROVEMENT GREAT CUSTOMER SERVICE WELL INFORMED HIGHLY RECOMMENDED TO EVERYONE
Gabriel R.Was super nice and friendly.
COURTNEY C.teach the owner of this location some etiquette, and how to be courteous , very rude.
alicia T.UHaul scheduling process is beyond difficult. Customer service agents are rude and unprofessional. We didn't know if we would even have a truck until two days before our reservation date. Even then, we were sent to another pick-up location 30 minutes away. Once there, we waited for almost an hour because the previous renter didn't feel the need to return the truck on time.
John C.Not important
Michele T.The owner Paul was super nice. I returned the wrong dolly and was mean about it. I was wrong and he was still nice. Would recommend and I'm sorry again Paul.
Michael R.Customer service was great but had many issues with the equipment. From the smell to safety hazards
amanda M.Paul was pleasant and very helpful. Hooked up flatbed trailer and provided easy to follow directions.
Daniel C.Very good experience. Lucked out and got the truck we needed. Very pleasant gentleman working there
Gabriel A.The uhaul online pickup did not work and if the owner had not been present we would not have been able to get our truck.
Savannah M.The gentleman who checked us out at the time of pickup was extremely pleasant and easy to work with, elevating the entire experience!
Steven B.Everyone was helpful & friendly. I used a 10' truck for a local move and will use them again in the future for any/all moves for bulky items rather than bother friends w/pickups. Was quick and easy...
Debbie F.I guess nothing
Jose M.Well done
Frank D.Aucun
Michael C.Very cordial guy with can do attitude. One man gang effective and efficient. Very clean area . Nice private location off main road . Pleasant and satisfying. Anytime I need uhaul services I will continue to use this location.
ANTHONY C.I would definitely return to this U-Haul rental facility whenever I need a truck. Everyone was friendly and helpful. Couldn't ask for better service.!
ANN MARIE K.No improvement is necessary, it was a professional experience....!!! THANK YOU....!!!
Trade M.I've been living in this area for years and have used trucks from most of the local U-Haul rentals over time. This time and most recent last time I used this location and have to say their trucks are awesome. They are clean and don't stink of cigarette smoke at all. Very well maintained vehicles. Worth the extra 3 miles to rent from this location.
Michele G.I specifically chose this location for the drop off. After that someone called us from an East Stroudsburg U Haul wondering where we were. They wanted the truck earlier than our designated drop off time and were unhappy that we didn't drop it off at their location. I was not happy with either demaind.
Jesus Manuel Q.Nothing, everything was great. Truck was new and clean, ac and heat both worked great and it DIDNT stink like cigarettes like most rental trucks do!!
Michele G.Keep up the good work
Leon H.Thank you !
WALDO G.Amazing customer service. Definitely will refer friends and family.
Michelle C.Nothing to improve...everything is perfect!Thanks..
WALDO G.The original location at Steeles hardware was a nightmare. The employee told me the lady using the uhaul before me would be here any minute. I waited an hour and a half then called uhaul to find another location with a truck available now. Maybe have a back up at the location or time these things out better.
Victoria F.Tires on truck were bald on inside driver side front
Richard M.cannot think of anything more. personnel is very efficient and personable. plenty of supplies available if needed.
Boyd B.UHaul's computer system was “down†2 rentals in a month 2 different locations and computers were down both times. 1st location East Stroudsburg, Eagles glen. The young ladies had to use their personnel phones to access Uhaul. This location also had problems. Happy with trailer rental both times. All people were great. !
Padraig O.Excellent service
Gabriel G.Fast and friendly. Will be back
curtis M.The price is a bit deceiving for 19,95 $. Then there are all these extra charges. For a van I literally used from 2:15 pm to 4:55pm I paid 60 $plus. I understand I got it for 24 hours etc but the extra fees are a bit deceiving.
Jieh-Xuen P.GREAT LOCATION. OWNER IS GREAT
Nicole F.Very helpful and welcoming.
Deborah M.Staff at location is a blessing, he's very knowledgeable and very kind person who'll work with the situation on what you'll need for your move, excellent experience at this location
ANGEL R.excellent service
Peter B.As I could see I seen or had any issues with equipment or personal, gentleman who conducted transactions was very professional and courteous and very knowledgeable
ANGEL R.Butler Park was a dream experience. Their F-150 was spotless, well disinfected, and proprietors Paul and Dawn walked me through all the truck's details, explained contract terms, and made suggestions on travel route and told me they would be there in case of emergency. Je la recommande fortement.
LENNY K.Couldn't find drop box at night. Office is on one side and box other side by bushes. Maybe an arrow pointing to the location. Otherwise all was well and Paul very nice and helpful.
Janet L.Stop adding rental insurance after I complete my reservation excluding the insurance. This is the 3rd time this has happened
Dimitry C.You need to stock this location with more vehicles.
Richard Z.Nothing, it went well.
barbara P.Very helpful and polite.
Daniel S.Everything was great. friendly people. Perfect!
David I.Paul was very accommodating
RANDY W T.Lower your prices and help ppl due to covid 19
Bryan F.