Customer Reviews for Cabello Store
(U-Haul Neighborhood Dealer)

523 reviews

2302 Guadalupe St   Laredo, TX 78043
(W Of Hwy 83)

(956) 722-3934

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(956) 722-3934

2302 Guadalupe St
Laredo, TX 78043
(W Of Hwy 83)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3

Uhual had bird droppings all over it was dirty I had to go to a car wash before loading.

Raul D. 
Rating:
5

Customer did not leave a comment.

PAUL R. 
Rating:
5

Customer did not leave a comment.

Ricardo G. 
Rating:
5

No Comment excellent Service

George T. 
Rating:
5

Very helpful, bilingual service.

berker A. 
Rating:
5

Customer did not leave a comment.

JOEL M. 
Rating:
5

Customer did not leave a comment.

NELSON M. 
Rating:
5

Customer did not leave a comment.

Rita S. 
Rating:
3

They charged me for a whole extra day just because I was late 21 minutes and wouldn't even at least not charge me for the second day of insurance or let me continue to use it if I'm being charged a whole day extra

osmond uriel C. 
Rating:
5

Keep the female working the reception area Friday 4/13 all the time. Shes absolutely gorgeous if you don't have a big hit me my names albert pena 9566013614......

Alberto P. 
Rating:
3

Truck was dirty and the back had roaches

JESSE L. 
Rating:
5

Excelente Servicio

Luis D. 
Rating:
5

Great service!!

MANUEL R. 
Rating:
2

My gosh, y'all need to be more professional! I got a call for corporate in Corpus Christi saying my truck would not be available after all THE NIGHT BEFORE MY MOVE!!!! What? Thankfully, I called the actual store and they confirmed this was wrong. I still panicked so much though. The people at the store were nice though. The uhaul was very dirty. Also, the address is wrong everywhere, including your website. I would not rent here again, sorry.

Julian E. 
Rating:
4

Customer did not leave a comment.

Silverio G. 
Rating:
5

Awesome

JOSE P. 
Rating:
5

Every thing is correct nothing to say

Jesus G. 
Rating:
5

Customer did not leave a comment.

isaac P. 
Rating:
5

Friendly and Excellent customer service

OSCAR N. 
Rating:
5

Customer did not leave a comment.

Brett anthony G. 
Rating:
5

Customer did not leave a comment.

Alfredo G P. 
Rating:
5

Excelente service

Miguel Angel L. 
Rating:
4

Customer did not leave a comment.

MELANIE B. 
Rating:
1

Customer did not leave a comment.

Eli M. 
Rating:
5

Customer did not leave a comment.

Dalia C. 
Rating:
5

Customer did not leave a comment.

Ernestina L. 
Rating:
5

Customer did not leave a comment.

JONATHAN V. 
Rating:
1

Include my furniture pads and dolly. I needed the dolly to carry heavy equipment.

David R. 
Rating:
1

Customer did not leave a comment.

Juan R. 
Rating:
5

Customer did not leave a comment.

Mildred S. 
Rating:
3

Rental trailer was not available where I had reserved it. Had to go to another facility to pick it up, plus U-Haul didn't have the size a had reserved. Had to go with a smaller one which was not sufficient at all. However the U -Haul was clean and handled very well. I would like the opportunity to speak to someone in regards to these incidents. It just made my trip to lengthy and frustrating Thank you Allen (956) 286-6302

allen J. 
Rating:
5

A+ customer service. Clerk and workers very helpfull

Israel P. 
Rating:
4

Customer did not leave a comment.

Nicholas L. 
Rating:
5

Great customer service highly recommended.

Cesar javier R. 
Rating:
3

Equipment was in rough shape when rented

john R. 
Rating:
5

Customer did not leave a comment.

JOCELYN M. 
Rating:
5

It was a great experience and with my son going to college here, will use them again if he decides to move apartments again.

David E. 
Rating:
5

Customer did not leave a comment.

Glenn W. 
Rating:
5

Customer did not leave a comment.

Uriel S. 
Rating:
5

Customer did not leave a comment.

Jose T. 
Rating:
5

Cabello was very professional and they hooked up the trailer to my truck for me. Explained everything and very helpful.

BRYON Anderson A. 
Rating:
4

Customer did not leave a comment.

Shane P. 
Rating:
5

Customer did not leave a comment.

Oscar C. 
Rating:
5

Customer did not leave a comment.

Noemi G. 
Rating:
5

Great job good vibe

Jose Ventura O. 
Rating:
5

Thank You excellent service

JOSE L. 
Rating:
3

The requested equipment was not in the truck at the time of pick up. I had to enter the office and ask for the equipment. So it was not completely contactless.

William G. 
Rating:
5

Customer did not leave a comment.

Ramon S. 
Rating:
5

ensure that the wheel straps are tied down securely upon customer pick up.

JESUS L. 
Rating:
5

Customer did not leave a comment.

URIEL S. 
Rating:
5

Customer did not leave a comment.

Jose Gaudalupe R. 
Rating:
5

Customer did not leave a comment.

Sergio M. 
Rating:
5

Customer did not leave a comment.

ROGER C. 
Rating:
5

Customer did not leave a comment.

Angel Delwin S. 
Rating:
5

Customer did not leave a comment.

urie S. 
Rating:
5

Customer did not leave a comment.

urie S. 
Rating:
5

Customer did not leave a comment.

Richard P. 
Rating:
3

ok

Jose O. 
Rating:
5

Customer did not leave a comment.

Dagoberto D. 
Rating:
5

Extremely friendly and professional staff.

tony A. 
Rating:
5

Customer did not leave a comment.

Edgar A I. 
Rating:
5

Customer did not leave a comment.

Benjamin C. 
Rating:
5

Customer did not leave a comment.

Juan Jaime R. 
Rating:
5

Customer did not leave a comment.

Jose S. 
Rating:
5

Customer did not leave a comment.

Alfredo Carlos B. 
Rating:
5

Very helpful and accommodating. Would recommend to anyone.

Nathan Jack W. 
Rating:
5

I was very pleased with the service. The whole experience was a delight. Ive always used this location for that same reason "customer service".

Juan G. 
Rating:
5

Customer did not leave a comment.

Mercurio JR M. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Customer did not leave a comment.

mario eugenio M. 
Rating:
5

everything was perfect excellent customer service fast and efficient.

JOCELYN M. 
Rating:
5

Customer did not leave a comment.

Jeff M. 
Rating:
5

Great customer service

Lenord J. 
Rating:
3

Make sure tires are up to safety standards, not down to treadware indicators; also have blankets in store when booked

marcel K. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
3

I got double charged. I have called and did not get any satisfaction. They gave me a 800 number but know one answers

Jeff M. 
Rating:
5

Same great work

Homero S. 
Rating:
5

Great and friendly service. Always open.

Rogelio C. 
Rating:
5

If there would be anyway to leave some money with the over night crew to receive what's left of the deposit, it would be great.

marilynn victori P. 
Rating:
5

Customer did not leave a comment.

Sofia G. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Excellent service

Fernando C. 
Rating:
5

Everything was great no problems, friendly staff.

Sylvia D. 
Rating:
5

Customer did not leave a comment.

Patricio Alfonzo B. 
Rating:
2

The truck was dirty, it clearly has transmission problems. The truck felt like it was stuck on first and second gear.

Jose G. 
Rating:
5

Customer did not leave a comment.

wee M. 
Rating:
3

Customer did not leave a comment.

Luis Armando F. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Customer did not leave a comment.

WEE M. 
Rating:
5

Customer did not leave a comment.

Vicky G. 
Rating:
3

I went and there were kids walking around distracting the lady from doing her job. I was quoted 65 $w insurance already added and ended up paying 88 $. No biggie. I tow the vehicle four hours away. Then deliver the dolly the next business day. After I drop it off and the location I was told to drop it off initially, my phone gets a notification stating that I broke my contract with U-Haul. I got a call and they verified that I did indeed drop it off. Bothered me a little. But still not a big deal. Now today 9/18/19 I'm getting an email saying I owe an additional 28,49 $. Those weren't the numbers I signed initially. I am expecting a call from u-haul to see if they collect that money from me. I have no time to call them since wait times tend to be too long. Now I look like the bad guy. When realistically I followed through with my contract. The employees need better training.

Angel L. 
Rating:
5

Customer did not leave a comment.

Rosalinda C. 
Rating:
2

Me ofrecieron un camion de 10x15 x29,99 $ y despues que no ..que no estaba en el sitema y me ofrecieron otro de 10x20 x 39,99 mas dinero ...... Lo rente a las 5:00pm y que lo entregara a las 8:00am Pero lo use solo 3 horas asi que lo rente las 5:00pm y lo entrege a las 8:00pm

cesar C. 
Rating:
5

Customer did not leave a comment.

Diane H. 
Rating:
5

Customer did not leave a comment.

pedro V. 
Rating:
5

Customer did not leave a comment.

Cesar C. 
Rating:
5

Customer did not leave a comment.

Jon M. 
Rating:
3

Lacking customer parking. Had to park on the street. Lots of unuse space on the back of the business, but too too far away.

Mario M. 
No reviews have been submitted for this location.

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