Customer Reviews for Cadwells Corner Auto Repair LLC
(Concessionnaire U-Haul dans le voisinage)

89 évaluations

5249 E Main St   Avon, IN 46123

(317) 745-7398

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    8h am à 12h pm / 1h pm à 5h pm
  • Samedi :
    8h am à 11h am
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(317) 745-7398

5249 E Main St
Avon, IN 46123

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    8h am à 12h pm / 1h pm à 5h pm
  • Samedi :
    8h am à 11h am
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Le client n'a pas laissé de commentaire.

David E. 
Évaluation :
4

I did an after hours drop off so I had no interaction with the staff. Parking the truck and knowing where to park it was straight forward. The key drop off was well marked and easy to find.

joe F. 
Évaluation :
3

Was closed

David H. 
Évaluation :
5

My God...streamline the process to pick up the vehicle! It took us like 30 minutes to pick up the truck because of the requirements. Just stupid!

Wendy M. 
Évaluation :
5

The trailer was clean however it was worn out. Everything looked great at time of pickup however on the trip home I heard a loud popping noise. Upon arriving home I found the leaf spring on the drivers side was busted. After several calls to roadside assistance a mechanic was sent to my house at 10:15 at night! He then found more issues with tires and wheel bearings. This put me behind loading the trailer an entire day.

JUSTIN B. 
Évaluation :
5

Excellent service everyone knows what they are doing at this location, would use again!

JAMES C. 
Évaluation :
5

The manager was there after hours to assist us. Very much appreciated!!

Barry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon L. 
Évaluation :
5

The online experience is absolutely garbage. Making me wait until I'm at the location to take three (unnecessary) pictures was stupid. You didn't factor in weather at all. So I'm standing outside freezing waiting on things to process.

Gerald P. 
Évaluation :
4

The 24/7 mobile check-in to get the code for the keys was long and difficult. I had to call customer service for assistance.

Craig S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EYVINE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KYLE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
3

Well was charged more for u-haul for milage when there was closer drop off and they had me take it all the way there to return it so me having to pay more i think should've been free since thats where they told me to go to drop it off it was not where i wanted to take it and i fill due to over all experience and the late pick up due to location and over charge on u-haul and the o er milage charge due to being told where to take it i fill that u-haul should reimburse me some of the money i was charged

SHANNON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
1

First I reserved in advance and received confirmation that two furniture dolleys and two appliance dolleys would be waiting on me and none were available when picked up the truck. No solution was offered I had to find alternatives. Secondly the truck was in terrible condition … check engine light was on all the time and I was told to drive the truck until I had a problem…not a very safe feeling. The truck was bone dry with no oil, I had to buy two quarts of oil to even get it to register on the dip stick. Next the Uhaul app never worked properly- a real pain to return the truck because they were closed early and never warned or said anything about the early closure. I checked the truck out with 3/4 of a tank and brought it back with 3/4 of a tank of gas but was then charged for a fuel charge ? When I called and asked why all I was told was “that's what the computer says and I can't do anything about it “ even though I had photos of both the pick up and return showing the gauge was at 3/4. This is more about principal than the $10 worth of gas. The agent first laughed at me and couldn't believe I was making a big deal over $10 worth of gas on a $200 rental. Then she just got rude when I pressed the issue to be resolved. She said she would refund the fuel charge but never has. The agent at pick up was so rude not sure why she would even be in a customer service position. I will say you've lost a Uhaul customer over the completely miserable experience.

GREGORY S. 
Évaluation :
5

Mileage calculated 100 more than I drove. I'm requesting reimbursement.

BRETT H. 
Évaluation :
5

Excellent service à la clientèle

JILL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLOTTE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM D. 
Évaluation :
5

Excelent!!

ROLAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMARA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
4

Well not 4 me 2 discriminat against this company the personality of the woman was great,beautiful just all in all a great experience and reasonable did expect that cheep so I can't make any bad comments 👍🏼

DAVID W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hannah H. 
Évaluation :
2

One person at the location was nice but the other acted as if they didn't want me there. Also the truck jerked the entire ride.

KENDELL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL W. 
Évaluation :
3

Fuel was indicated as full. After driving 4 miles, gauge dropped to read 3/4 tank. At completion of rental, I filled the tank with 12,6 gallons of fuel and had driven 45 miles total which equates to 3,5 miles per gallon. However, it is clear that the fuel tank was not full at rental start.

WARREN M. 
Évaluation :
5

Owner was great!

BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRACEY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESA F. 
Évaluation :
4

The location was farther away from my house than the requested location, but my allotted miles didn't increase and I went over by a little.

David L. 
Évaluation :
1

Truck was dirty, and the singal lights didn't work, the check engine light came on, when I called they wouldn't replace the truck and said I have insurance ur fine even tho I can get a fine and ticket for driving a vehicle that isn't road worthy

MICHELE K. 
Évaluation :
5

Don't send people to the wrong location to pick up a vehicle, but other than that always nice to deal with

Jacqueline N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle S. 
Évaluation :
2

The truck didn't have all the blankets or dollies in it when I arrived. I helped the lady load them all. She also told me they would charge me $1 for every blanket that wasn't folded when I returned it. Never heard of that policy before when I've rented from UHaul. I was to return the truck by 3:00, I returned it at 6:00. My contract said if you need to return it late they charge $20. The store is closed on Sunday so I thought they can't rent it until Monday so I can be a little late. I was charged another complete day for truck, blankets, dollies and insurance. Great, thanks UHaul. Be aware.

HARRY H. 
Évaluation :
3

This is a Uhaul issue, not Caldwells. How about having the trucks you reserved available when you show up!!! 3 people with reservations showed up and no trucks. WHY does uhaul take reservations for trucks that do not exist. Anyone can take the reservation, uhaul just doesn't know how to "hold" the reservation! The woman at caldwell did help me get a truck, but not the size I reserved plus I had to return it there, not the one way I reserved. I am going Enterprise next time! They cannot take a reservation unless they actually have the truck 樂

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER T. 
Évaluation :
1

The website allowed me to pick whatever time for mobile pickup. I picked 6am. I get there and check in, but then it says “this location doesn't open till 8”. Then why the heck would it allow me to select that time?!? So i had to wait 2 whole hours for them to get there. Once they opened up, they didn't have any of my information from my online order. So they had to start a whole new order. I also reserved moving items, which they didn't have. Such a horrible experience. NEVER using this company ever again.

THOMAS F. 
Évaluation :
3

Ever try to return a truck to a location that doesn't have cell service??? And your log in is terrible, will not retain passwords. Again we are DONE doing business with U Haul

Catherine H. 
Évaluation :
5

The rental manager was so professional, kind and courteous, she was amazing! She made the entire process seamless & as smooth as possible. I would highly recommend working with Cadwell's for their rental! I look forward to working with them again and seeing her beautiful, pleasant smile again!

Trent H. 
Évaluation :
4

Staff was very helpful.

Scott F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica R. 
Évaluation :
4

Great service and thank you for making it an easy transition to get the truck extended

Rickie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONICA E. 
Évaluation :
5

We received pleasant, friendly and courteous service when we checked in. The truck was ready and clean; there was no waiting. I would go back in a minute and I would send my friends and family as well.

MARY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERVIN B. 
Évaluation :
5

Absolutely outstanding service! Very friendly, quick and helpful!

Steven H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Cadwells Corner is awesome!

MARK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN M. 
Évaluation :
3

Put equipment on my contract I didn't rent

TONYA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAITLIN J. 
Évaluation :
5

Customer service was excellent! She was very helpful and apologetic about the condition of the truck.

Donna B. 
Évaluation :
3

Door was extremely heavy to open and interior wasn't very clean

PHILIP L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

The woman who was behind the desk was friendly and courteous.

PAUL R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICKY H. 
Évaluation :
1

This was our second time dropping off at this location and both times the owner was incredibly rude! The first time she called before the reservation was up and was rude saying it needed to be back for a customer, yet we had extended and received a confirmation. She argued with me then realized we extended. This second time the truck wasn't due until 5pm she called at 1:59 sking for the truck. We agreed we'd have it back by 4 and she called at 3:30 wondering where it was. She hung up on my husband and was incredibly rude. Would never rent from her again!

CHAD M. 
Évaluation :
3

There wasn't a whole lot of room to park the truck

Joey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN M. 
Évaluation :
5

Nothing. I was greeted and serviced very well, professionally and courteous.

PAUL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER L. 
Évaluation :
5

Open on Sundays

Nathaniel G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JACOB G. 
Évaluation :
5

Excellent service every time! Jen always does a fantastic job!

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENIFER A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANDOLYN A. 
Évaluation :
3

Missing dolly that I rented.

Benjamin F. 
Évaluation :
5

My experience with this location was great. The woman who helped me her name with Jen she was absolutely wonderful. She took care of me very quickly and was extremely helpful. I would definitely use them again!

TAMARA A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

connie G. 
Évaluation :
5

Lady at the counter was friendly and just great to do business with.

KARL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean J. 
Non les évaluations ont été soumises pour cet établissement.

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