It will be nice to provide a pad for customer if he or she is short!
jiasi wang
Customer Reviews for Callahan Auto & Diesel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mitch was positive and helpful. Great at customer service and made the process flow well.
Timmy FoxVery upset about the price change. It was supposed to be 19,95 a day plus mileage and it changed to 89,95 a day plus mileage. Not appropriate use of professionalism. Will not do this again and plan on letting others know about this bait and switch game you are playing.
tara anastaciFriendly and professional customer support
Patricia RehbockStaff was helpful and very friendly
Tom KirbyMitch even came in a little early to meet me! Great place!! ☺️
Renee McCrayVery professional business. The staff was friendly and helpful. The truck was spotless and easy to drive. Merci.
Erica LennertsonTruck smelled like marijuana.. nearly made me sick.. gas wasn't full, (i thought maybe guage was off) and I had to pay $25 to fill for going maybe 40 miles ? I mentioned it to the service guy and he didn't offer anything as to a discount. I didn't mention the marijuana.. forgot..
Ron HerremaRental was wonderful service.. I'd use Callahan Auto & Diesel, again.
Suzanne McGaugheyThe customer service was warm and friendly! It was a very pleasant experience. I would definitely go back!
Latanya MarshallEveryone was polite and super helpful :)
Cindy McCulloughCustomer service was excellent!
Jeff woodExcellent and friendly customer service was received at this location!!!
Richard MoranThis was so quick easy and painless. The price was cheaper then i thought. The people here are 5 stars 5 Diamonds!! Theres nothing to improve! The truck was awesome
Carol JosserandNothing, Mitch was Great he recommended the right size truck, very knowledgeable about my needs recommended a few things which made my move extremely easier. He a very pleasant personality and easy to do business with.
Dennis RomeroFriendly service.
JUAN LERMABob was very helpful! He helped us hook up our trailer and get on our way. Best service ever!
Lisa CroftIts a diesel shop so hard to see parking from the street but the customer service from Mr Callahan was on par. He was genial and handled multiple customers with ease. You can tell he is knowledgeable.
Dawn RodriguezThere was nowhere to park for my ride. Had to park in the business next door which wasn't approved. It was an auto mechanics so was naturally dirty.
Robert McGannVery happy, will come back for rental again.
Andy LucasEverything went smoothly - Callahan's is an excellent and friendly company and the drop off was really easy. Early pickup via the website was super easy and efficient. Will rent with U-Haul and Callahan's again soon!! Thank you!
Richard CoutureNothing!
Roy BrooksWe appreciate the sanitizer antibacterial wipes provided. Continue your consciousness on keeping us all safe and healthy, especially this time of the pandemic. Also keep explaining the short summary of details of the rental. Merci.
Maria MateVery friendly. Showed us how to read the chart so if we rent another U-Haul we will know how to fill the gas tank to 1/2 full.
Brock BlasdellThis location was great and working with the staff was friendly.
Troy SieversI so loved the service!
Viridiana NavarroVery friendly people helpful Location / business not very convenient to access
David KrabbeEasy online experience
Kim BensonThe sign was hard to see from the cross street, that's the only issue I had finding the place but everyone was very nice!
James AndrusThere were issues with their computer and getting me my trailer. Set me back about 45 min before I got my trailer. Original person that hooked it up didn't tighten it so it could have come off the hitch. Second guy fixed it before I left. Very dirty inside of trailer.
Chelsea D'ArcangeloAucun
Steven ColemanExcellent service à la clientèle
Laurence SifersI chose this drop off location and even though they were already over their limit for vehicles they still took mine instead of making me drive to another one like they told me I was going to have to do. The guy also asked about if we had any issues so I explained everything to him.
Kristin FordNot much - small space, lots of activity. The personnel are extremely obliging and courteous.
David MuliyilVery hard to get in to. I had to park next door and pushed the trailer by hand because they are on a one way street
ryan wakeWe actually got to location at 7:02. Place was dark,but an employee was in the yard and very helpfully unhooked trailer and said it would be tagged in the morning as being dropped off. But we never got a confirmation of such??
catheryn kennedyNothing. Mitch was friendly and very helpful
RYAN ELTANALI was able to pick up the truck easily and had great service
Timothy GutierrezThis is a tiny auto repair garage with no on-property parking for equipment. If there didn't happen to be a parking spot on the street in front of the shop for a 20" truck and tow dolly, I would have had difficulty parking the equipment to return it. A warning about this would have been helpful.
Michael ObrienThe owner is an excellent driver! Very personable people. A joy to work with.
Charleen SchaefferExcellent service from the owner and extremely helpful in receiving the rented equipment.
Sherry WankoTook forever to wait in the line for it. Dashboard was all messed up. Couldn't get out of the tiny parking lot safely until a bunch of other trucks were moved. Only had two seats. The driver's one took the strength of Thor himself to move it forward to a position where I could reach the pedals safely. When I got back to the tiny parking lot I had to squeeze into an area and park it diagonally so that the back wasn't sticking out into traffic.
Brandon ShabazzWe got a flat tire on the trailer. With in 1 hour from reporting it a uhaul technician arrived a d fixed it within 45 minutes. Everyone was helpful and expedient. Thumbs up to all!
David SchonsExcellent drop off!!
Frank masseyeverything about the trailer pick up went really smooth. The guy who helped setup the trailer was very helpful.
Michael AingerVery qwuik check in and friendly service by mitch
John ArchambaultVery friendly guy
David SkinnerMr. Callahan was a very helpful person.
GUILLERMO ORTIZI went to rent the uhaul Tuesday morning and my move got postponed until Wednesday so they helped me with crediting a day and making it awesome. Both guys I interacted with were professional and respectable. Thank you Preston and mitch for making my experience awesome!
Sharilynn SweetwoodIt was a tight location to drop off the 6X12 trailer; the attendant asked if I was comfortable backing in the trailer or would I like him to. He did an excellent job and was extremely helpful and friendly !!
Kevin CruzeOnline check out being able to check out at a different location at the last minute if I find one closer to me
john stumpfThe chains on the U-Haul were beat up and one of the two S hooks were broken to the point where it was useless.
alicia snyderMitch was fantastic. Really helpful. Just the face you want to see after a trip like I had. Great little trailer. Drop off was only slowed down by the app again.
Kylie StarlingGuy there was very helpful
Dean AndersonFast and reasonable in price.
Deborah LewisMitch and Preston were excellent. Thank you for the great experience!
daniel sauerTruck and equipment was returned within the time frame (5 hours) agreed upon. As per the thug-looking fellow at the location, keys could be dropped off if returned after hours. we did just what he told us same Saturday but he charged us for three straight days, that is Saturday through Monday. That fellow is a criminal, a thief and a fraudster!! He should never be allowed to represent good U haul reputation!!
Samson OmosowonVery friendly and professional
Ricardo CanoA/C was not working well. But otherwise it was the truck seemed pretty good.
Liz Friend