Évaluations des clients Calvert Auto Caps Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Calvert Auto Caps Ltd

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Ethan G. le

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Le client n'a pas laissé de commentaire.

William D. le

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Quick and easy. Put keys in drop box.

Brad B. le

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Le client n'a pas laissé de commentaire.

Joshua B. le

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Le client n'a pas laissé de commentaire.

Curtis O. le

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While this location was very good, it was over 30 miles from where I scheduled the pick-up. It took over an hour longer just to drive back and forth to this alternate pick-up site. Time is valuable on moving day and this was very inconvenient.

MARCO P. le

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Nothing customer services at this location is outstanding

Thomas H. le

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Excellent service!

Chris M. le

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The auto transport had a balding tire with chunks along the edges.

Robert G. le

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Le client n'a pas laissé de commentaire.

JAMES R. le

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1. When I picked up U-Haul 10' Truck, noticed right front headlight was out. They had no spare bulbs. I had to drive at night with hi-beams on. 2. During the rain, the right wiper blade rubber was coming off. Both blades performed poorly. 3. Front tires spun when accelerating from a stop during the rain. The warning light for traction control came on. 4. The cab area could have used a good vacuuming. Overall, the vehicle performed its function to move my son out of college and into his apartment. Previous rentals from this facility performed well. The personnel at this U-Haul facility are friendly and work well with the customer.

Paul M. le

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Fix your web site to reflect what and where your actual vehicle is located.

Michael M. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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I dropped off two trucks - one at 7 a.m. and one at noon. The early return was a self-return. Couldn’t have been easier. The later return was hassle-free as well. This was a long-haul move using two vehicles. The whole experience with UHaul was positive, from the national call center to the physical locations. Such an involved move is no fun and lots of hard work. UHaul’s user-friendly services made it less stressful.

Roberto M. le

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The appointment process was a pain. Online does does not match what was avatar location. Went to two places that showed trailer was available just to waste time and finally was told to call 1800 number. Called 1800 number to set up appointment and given confirmation of pickup location. After 1hour received a phone call saying that the trailer I reserved was not at that location so I had to pick another location. Agreed to another location and called them to verify my reservation. The new place did not have it and wanted me to reserve it over the phone so they can hold it. I asked if they had a trailer available, and they did. I drove to the location and by that time he had my reservation. A little confusing on which building was the U-Haul, walked into wrong building. Found the right one and employee was helpful.

William W. le

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Dropped off the 15 ft truck Sunday Morning. the gentleman on site took the key and said he would check it in later that morning.

Daniel R. le

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Excellent service. These guys are old school, do it the right way, kind of business people. Lots of equipment available and plenty of people ready to help you.

Diana D. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Would have no concerns about renting again

GREGORY J. le

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Should clearly identify the key drop location area by putting a U-Haul drop sign on the door.

Nathan K. le

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Le client n'a pas laissé de commentaire.

WILLIAM A. le

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Love the easy check in and drop off.

robert w. le

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Don't bother online go inside.

Richard C. le

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Le client n'a pas laissé de commentaire.

Mabel S. le

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Le client n'a pas laissé de commentaire.

Ellen D. le

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Le client n'a pas laissé de commentaire.

paul k. le

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Right headlight was inoperative. Windshield wipers were an inch from useless. Suprised that a safety review wasn't done prior to rental. Staff was efficient.

Daniel B. le

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Le client n'a pas laissé de commentaire.

Brenda H. le

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We always use this location to meet our wedding business needs. Owner and staff are always professional, friendly and flexible.

James R. le

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I have used this location a few times. The trucks have always been clean, comfortable and reliable. The staff is pleasant and the store has good equipment to buy and rent.

robert m. le

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I only needed the truck for a few hours. It turns out I only needed to drive 67 miles. $19.95 for the few hours wasn't unreasonable; however, I feel ripped off by being gouged $1.29 per mile. I won't be using U-haul again.

Margaret S. le

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I did a contract for a car dolly. I let them know that I had to wait for my brother to get off of work to pick the dolly up. My brother had to change his plans and was not able to pick up the dolly. I called UHaul this morning to see if I could get a refund because I never picked up the dolly. The guy told me that I signed the contract and as far as he's concerned it was picked up. So I asked again if I could get a refund. He replied, you signed the contract. I ended the conversation because I knew that I wasn't going to get anywhere with him

Michael C. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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Friendly staff! Very eager and willing to help out! I will be back when I need another rental!

Robert B. le

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Nothing. It was all good. Nice personnel.

serenia h. le

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Le client n'a pas laissé de commentaire.

scott k. le

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Le client n'a pas laissé de commentaire.

Maria A. le

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Le client n'a pas laissé de commentaire.

Giuseppe C. le

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Le client n'a pas laissé de commentaire.

Heather K. le

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Quick and easy pick up.

Todd D. le

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Great place. Had the correct equipment, quick check-in and return time.

Marc S. le

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This was an excellent experience, no issues and everything went smoothly. Thanks a lot.

Patrick R. le

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Le client n'a pas laissé de commentaire.

Tracy N. le

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I have sent several emails asking why I was charged a cleaning fee of $25.00. I have not received a response. I would never recommend this UHAUL location. I originally reserved a truck at another location. On the day of pickup, the pickup site was switched. I was not allowed to do mobile pickup. I had to rearrange my schedule to pickup the truck early. This is the second time this has happened this month. I am very dissatisfied.

Kenneth H. le

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Great selection and awesome owner!!!

ALBERT J. le

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Nothing

Robert N. le

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Take the truck out of service old and worn out. Could not maintain speed goin up hill and cab noise was horrible. Could not use hands free cell or even hear radio do to wind noise.

John H. le

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Le client n'a pas laissé de commentaire.

viginia j. le

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The check-in was easy. I was able to upgrade on the spot and the gentleman that completed the paperwork also walked outside and helped me hook the trailer, check the lights, and get me on the road. I appreciate the personal gesture I haven't seen at some other rental locations. Thank you

John P. le

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Le client n'a pas laissé de commentaire.

Micheal W. le

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Le client n'a pas laissé de commentaire.

THOMAS P. le

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Make sure future customers are aware of business hours over the weekend. It would have made the return of the rental a little easier. All in all, it was a good experience and I would definitely rent from Uhaul again and at this location..

Sharon H. le

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Le client n'a pas laissé de commentaire.

Kenneth C. le

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Le client n'a pas laissé de commentaire.

TIMOTHY M. le

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Le client n'a pas laissé de commentaire.

Frank M. le

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Le client n'a pas laissé de commentaire.

THOMAS K. le

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Le client n'a pas laissé de commentaire.

James P. le

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Excellent service and support making departure a breeze!

Pamela B. le

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Staff was friendly and very accommodating

Tom R. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Dina K. le

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battery went did on truck when I turned it off to pick up pizza. Had to go to fire department to get a jump start.

CHARLES M. le

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Le client n'a pas laissé de commentaire.

SUSAN B. le

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Service person was irritated with online reservation and express check didn’t happen

Tonya H. le

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Le client n'a pas laissé de commentaire.

patricia p. le

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Le client n'a pas laissé de commentaire.

Bett A. le

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Very helpful and we were last minute renters - greatly appreciated the outstanding service!

Karen Y. le

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After several failed attempts, disappointments and mix-ups from other U-Haul shops and U-Haul.com, I found this place, and Mike went above and beyond for us! I needed a trailer Saturday, but was not available until Monday. Mike called me back within the hour and said one came in, was available, and we could have it. Exceptional customer service, especially in this day when most merchants don’t care about customer service. Thank you, Mike!

Kathleen P. le

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Le client n'a pas laissé de commentaire.

Tracie J. le

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Wonderful experience. Equipment available as promised, check in and out very easy and quick. Great location.

James H. le

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Le client n'a pas laissé de commentaire.

HERVEY M. le

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Le client n'a pas laissé de commentaire.

david h. le

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Le client n'a pas laissé de commentaire.

Kenneth K. le

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Le client n'a pas laissé de commentaire.

Carl F. le

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Le client n'a pas laissé de commentaire.

Jennifer G. le

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Excellent and attentive customer service at Huntingtown location. Best Uhaul experience I have had.

Charles B. le

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I was charged for 87 miles when I drove less than 40. The odometer reading must have been wrong on on the form when I left the uhaul dealer. Unfortunately, I didn't catch it at the time, but the dealer should have had the right reading to begin with; or the electronic odometer was not working properly, registering 2 miles for every mile I drove.

Martin K. le

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Le client n'a pas laissé de commentaire.

Tammara K. le

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Le client n'a pas laissé de commentaire.

Maren W. le

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None it was perfect!

victor g. le

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Le client n'a pas laissé de commentaire.

David C. le

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Great experience No hassels

Betty W. le

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Le client n'a pas laissé de commentaire.

Stephen H. le

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Le client n'a pas laissé de commentaire.

Peter C. le

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Le client n'a pas laissé de commentaire.

Julie M. le

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Although we were able to get a very good deal because the trailer we had rented was not available, the overall exorbitant prices of a multistate one-way rental with U-Haul truly needs to be examined. It is cost for Hibbett it for so many. My young daughter and her new husband are moving next week from Virginia to North Carolina and it is $700 for the least expensive 10 foot U-Haul truck. In contrast, we moved a five bedroom home from Lynchburg Virginia to Northern Virginia with a private moving company Including laborers for only $1200 for an entire day. There is something wrong here.

Michael M. le

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Le client n'a pas laissé de commentaire.

Jeff D. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Store is closed on Sundays, but Uhaul website says you can pickup truck using key box & cell phone. There is no key box. Gracious owner came in on day off and helped me process pickup & dropoff later that day. Amazing service!

Dianne S. le

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Le client n'a pas laissé de commentaire.

Theresa N. le

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Van was big with more than enough room for all my things. Ride was smooth.

Deborah B. le

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Le client n'a pas laissé de commentaire.

Philip T. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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Le client n'a pas laissé de commentaire.

Charles J. le

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The staff was very friendly and helpful. Great overall experience.

Barbara S. le

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Le client n'a pas laissé de commentaire.

Nathaniel H. le

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Le client n'a pas laissé de commentaire.

Joanna P. le

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Le client n'a pas laissé de commentaire.

Don K. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Le client n'a pas laissé de commentaire.

clifton s. le

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Le client n'a pas laissé de commentaire.