Customer service was excellent. Thank her for service as well.Gary L C.
Customer Reviews for Cambridge Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
moving pads were not in truck despite having paid for them. I got sent to this location the day prior despite having reserved for Easton. location had poor cell service and was difficult to remote check-inStephen F.
Nothing. It was a great experience. Mrs. Kat the lady who helped me was great as well. Thank you Mrs. KatRhonda M.
They called to address a poor and rude customer service their very department subjected me to but they turned out to be even worse in both aspects.Cheikh D.
Great service and truck was clean and ready to go.Connie H.
Le client n'a pas laissé de commentaire.Joseph G.
Use less technology. Things seemed to work faster the old way show my ID and the representative type in my information.Monica B.
I thought I had a reservation at the Mt. Holly location. I walked there and found out I was set up at the Leonard's Lane location which was a long way from my location and had to get a taxi.Vincent M.
No VERY HAPPY. Great customer service Friendly HELPFUL.WILLIAM A.
I was initially sent to a location that didnt have a truck so I had to call the uhaul help line 2 times to get through to a person because the automated system hung up on me. The second location set up my contract with no specific drop off because we were not sure which uhaul location was closer. Then uhaul tried to charge me a a wrong location fee even though my contract I had in hand had no location on it. I was on hold for over 3 hours trying to talk to someone because the automated service kept hanging up on me. I am more than livid with the whole situation.SAMUEL C.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.ralph Y.
Le client n'a pas laissé de commentaire.Sarah H.
Le client n'a pas laissé de commentaire.Peter F.
Friendly & personal service at this location. No improvement necessary.GLEN H.
Awesome experiencerobert J.
Le client n'a pas laissé de commentaire.LADONNA Y.
Le client n'a pas laissé de commentaire.George C.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.CRAIG M.
Le client n'a pas laissé de commentaire.Charles B.
Great Customer Service!RONALDEUGENE H.
Perfect serviceSOLIMAR V.
Le client n'a pas laissé de commentaire.GWENDOLYN J.
Le client n'a pas laissé de commentaire.MEDFORD K.
A few more trucks that's the only thing I can think ofWilliam B.
Le client n'a pas laissé de commentaire.Denisea J.
The ladies who work at this location are very friendly and accommodating.Della K.
Le client n'a pas laissé de commentaire.William S.
It was a strip mall parking lot after hours.Harry S.
Le client n'a pas laissé de commentaire.Tom H.
Le client n'a pas laissé de commentaire.TAMMY W.
Le client n'a pas laissé de commentaire.WILLIAM B.
Great customer service!TAMMY W.
Friendly and welcoming customer serviceTammy W.
Excellent service à la clientèleTammy W.
Michelle was such a nice and pleasant person who went above and beyond trying to make up for the disaster I encountered at the Washington Street, Cambridge, Md facility picking up a 20' truck. She was efficient and very helpful!! She should be commended for a great easy business experience! I want my insurance costs reimbursed as I have a State Farm Umbrella policy and have more coverage that needed and this charge was not necessary!!!Diane G.
Le client n'a pas laissé de commentaire.Stephanie B.