Évaluations des clients Camp Lane Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Camp Lane Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Patrick S. le

Évaluation :

Le client n'a pas laissé de commentaire.

ripal P. le

Évaluation :

Very nice lady who helped me.

darla W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dale E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Judy s. le

Évaluation :

Facility was closed on the day we were supposed to sign for the storage locker and turn in our truck there. We had to make other arrangements for the contents of the truck and find another drop-off.

Edmond F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert D. le

Évaluation :

Better signage to find office

Orlando V. le

Évaluation :

Maybe a little more lighting but great place was our second time to rent there. Thank you!

Kalor W. le

Évaluation :

Melanie is very friendly and a joy to work with!

MELANIE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randal J. le

Évaluation :

We picked one of the few days out of the year that it raised in Albuquerque to move. The 20 foot truck had a small leak. One piece of furniture was wet in one small place and a box and a few blankets were wet. We pointed out the leak to the Uhaul location. No damage for us. Otherwise the experience was excellent.

Melissa R. le

Évaluation :

Le client n'a pas laissé de commentaire.

BETH H. le

Évaluation :

Clean truck. Smelled like wet dog n freshner to coverup, ash tray full cab wasnt wiped down, no fluid in windshield wipers less than a quarter tank of gas.shopped combined with auto garage dirty smelly auto garage .i really thought i had called the main uhaul on western n i27..they are a few blocks apart..

ted S. le

Évaluation :

Close this location. It is 1950s old gas station unorganized mess. Nothing has been cleaned for a long time. The person doing the paperwork etc did not seem to care.

George R. le

Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS N. le

Évaluation :

The personnel met me before I entered the location and unhooked the trailer. She checked the trailer in on her phone therefore I didn't go into the location.

Kale F. le

Évaluation :

First of all the location was great. The people were friendly and very helpful. When I plugged in the trailer I noticed that one of the tail lights was out. This was not the owners fault as she did not have the resources available to fix it, so I kindly took the trailer to the main uhaul location to have it repaired. The guy standing outside the main uhaul took out the rivets and looked at the light. You could tell when he was working on it that there was a short in the wiring, but nevertheless with some banging on it he “sorta” got it to work. He went to look for a light bulb to replace it, but he didn’t have any. I looked over and saw that there were two of these tow Dolly’s sitting on the side of the building and I figured that I would receive one of those as a replacement while they moved the other one in to get serviced, but I was wrong. Instead the guy said that if I really wanted to get it fixed then I could take it to the shop on the other side of town to see if they had what was needed to fix it. So I again drove this tow dolly around town illegally to get it looked at. When I arrived at the shop the guy looked at it and it was working. In my mind I figured that he would be like it might have a short so let me give you another and I’ll work on this one, but he tugged on the electrical cord and said this happens all the time. At this point I was just ready to go because I had used up one hour of my 6 hour rental to try and fix their equipment. You would think with a company this big that they would have a way to better maintain their equipment so that there customers do not drive unsafely and illegally. Luckily for me I was driving during the day time and not at night when I would’ve been either pulled over or been a hazard on the road. I just want to reiterate that the rental location was great and I would highly referred them to a friend. As for the company itself I am disgusted with the mismanagement of the maintenance of their vehicles.

MELANIE S. le

Évaluation :

great place

Simon W. le

Évaluation :

Don't know if the cust Serv rep on phone changed the charges her and I discussed but I've been charged approx $100 more than I should have. Don't think it was lo cation faukt. Have spoke to Uhaul cust Serb since to file a claim. Not happy at all.