Évaluations des clients Campbells Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Campbells Service

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Ben S. le

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Great service! Campbells know the Uhaul business, they got me in and out quickly - highly recommended.

Charles B. le

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make sure everything is in working order, including the door on drivers side. hinges came a part thought I was going to fall out of cab.

jennifer C. le

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Le client n'a pas laissé de commentaire.

Bruce D. le

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I thought the service at the location was fine. The issue I had was with Uhaul's inability to process my contract. I arrived at my pick up time (9:30AM EDT) and the website was down.The agent called Uhaul and was told he could not do anything util the website was back up and they did not know how long the outage would last. The agent at Campbell's took my phone number and said he would call to let me know when the website was working again so I left to run errands. I called the Uhaul customer service number. Waited over 30 minutes to get through and the individual I spoke to confirmed the website was still down. She had no idea when it would be operational. After 2 hours I finally went back to Campbell Service,even though I never received a call telling me they could process my contact. It was too late to make other arrangements so I took the chance the website was working. At 11:30AM I was able to get my contract processed and take the rental vehicle. This was very frustrating. Both myself and my daughter took a day off of work to move her only to be frustrated by Uhaul's lack of communication and inability to have a back up plan. I don'y fault Campbells whatsoever in this situation as they were at the mercy of Uhaul's inability to meet it's customer and dealer needs.

David R. le

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Le client n'a pas laissé de commentaire.

Munther G. le

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thank you, the Representative was very helpful.

holly L. le

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Friendly staff ready to help with equipment needs

Nina S. le

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I purchased an appliance dolly which was a waste of money as the strap on it had no way of securing the appliance other than wrapping it around the appliance not safe at all.

Ryan L. le

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Le client n'a pas laissé de commentaire.

Marshall G. le

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Le client n'a pas laissé de commentaire.

Adam D. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Gil G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Make getting the truck a easier process online. Took a very long time to get the truck. But drop off was easy.

Jennelle K. le

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Experience was terrible. Not happy what so ever! The lady I scheduled service with said the location was open 9:00am Saturday. When we arrived to pick up the location was closed. Did not know what to do until after calling another store. The check in online was a joke! Took us almost 2 hours to get our truck due to the inconvenience. We were also supposed to receive a dolly with the truck and it did not come with. We were exhausted before even moving.

Denise M. le

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Le client n'a pas laissé de commentaire.

Cindi P. le

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Extremely accommodating. Thankyou!

randy s. le

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Le client n'a pas laissé de commentaire.

Bonnie A. le

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Everyone was awesome and very helpful :)

Amber F. le

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Le client n'a pas laissé de commentaire.

Michelle V. le

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I made a reservation online for a U-Haul truck for 12/31/2018 and received a confirmation email. But on 12/31/2018 when I went to get the truck, the shop was closed for the holiday. I found Campbell's Service online and rushed over to their location. Even though their truck rental department was closed for the holiday, they set us up with a truck and we were able to continue with moving. They saved the day!

Emory W. le

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Le client n'a pas laissé de commentaire.

Kenneth C. le

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Le client n'a pas laissé de commentaire.

richard k. le

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Le client n'a pas laissé de commentaire.

Henry E. le

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Le client n'a pas laissé de commentaire.

catherine a. le

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There was a glitch in the computer system which didn’t allow Campbell’s to open the reservation which I’d placed at the National call in system. Very unfortunate for them to have to work through the issue and me to have to wait the 15 minutes extra since I was in a time crunch.

Todd B. le

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Le client n'a pas laissé de commentaire.

fredi L. le

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Reserved a uhaul. Went to get it. They sent me to another location only to send me back to the first location. Customer service wise was awful. Lazy worthless people at the Campbell on Apple and Getty. Never again.

Marsha C. le

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Told Cost was 54.95 and charged 66.72 I think they should tell you when you order and give card the total price

Roger B. le

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Our truck badly needs headlight adjustment. Headlights are pointing down too close.

Larry L. le

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Le client n'a pas laissé de commentaire.