Évaluations des clients C&E True Value

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C&E True Value

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mike F. le

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The vehicle was filthy and smelled.

William L. le

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The staff at C&E True Value was very helpful and friendly. I will rent my Uhaul equipment from them again.

Angela W. le

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My overall experience was terrible. I reserved a 20ft truck with appliance dolly for belpre ohio. Received a call a day before pick up only to. Be told that they did NOT have my vehicle! I was told I could have pick a 20ft up but it would be at 330 in a further than acceptable distance. Then was told i could have a 26ft vehicle for the same price and at 11 on the day of pick up. Not acceptable. It was bigger than the loading space would fit. Ended up get a 20 ft without an appliance dolly 45 miles away from needed , picking it up on way to loading location. They did give me the 45 miles and an extra day.( i didn't need it) . This was the worst experience I have ever had with Uhaul. I have always used them but with this experience,,, I am rethinking my next moving truck

Cathy H. le

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I had tried reserving a truck on line in Athens Ohio but had so much trouble with the app that I lost the reservation. I called uhaul and they said the didn’t have a 20 ft at that location even though 15 min earlier I had one reserved there. They sent me to the plains to get one even though I said to just cancel the reservation. I got the truck but was very unhappy about the service i got both from the app and from customer service when I called them. The guy at the plains was great though.

Annabelle D. le

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The store was great the staff was great and helpful. As for uhaul I will never use them again b.c I was charged twice.

sheryl M. le

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Nothing

nanci M. le

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Jeff Young at C&E Ace Hardware was extremely helpful & personable when receiving my U-haul truck and efficient with the paperwork. He is a 5 star employee!

Tanner O. le

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They helped me get my refund from the pick up locations mistakes

art S. le

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The truck worked great and was just what I needed. The process is very hassle-free.

James B. le

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Le client n'a pas laissé de commentaire.

stephen H. le

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Le client n'a pas laissé de commentaire.

Carrie L. le

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The people were friendly and helpful. Thanks for the great service!

Jon C. le

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Le client n'a pas laissé de commentaire.

Sandra F. le

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I would have rented or bought some blankets to assist with the move, But they were not available>..I have used this location several times and would recommend it to anyone!!!!..Thanks for the service!!!!!

Cameron S. le

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Le client n'a pas laissé de commentaire.

Bruce A. le

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Keep up the good work. Pain free experience. Pleasure to work with C&E.

Michelle R. le

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Le client n'a pas laissé de commentaire.

athens C. le

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Great, friendly, courteous staff.

michael H. le

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Nothing to improve. Please keep offering Sunday hours, you are one of the few U-Haul locations in the area which has them. Thanks!

Dave L. le

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Le client n'a pas laissé de commentaire.

andrewe R. le

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The gentleman who took our initial reservation was helpful, but the gentleman who we picked the van under, was not He was upset to have to be called into work, and was letting everyone know about it! Other than that it was fine!

Brian F. le

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Le client n'a pas laissé de commentaire.

Bruce A. le

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Nothing noted.

Valerie H. le

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I didn't get my truck until an hour past the pick up time and I paid for furniture pads and a dolly but didn't get either of those either.

Marji H. le

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Le client n'a pas laissé de commentaire.

chris M. le

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Le client n'a pas laissé de commentaire.

Jeff B. le

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Le client n'a pas laissé de commentaire.

Richard O. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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It was perfect in every eay.

Alyster W. le

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Le client n'a pas laissé de commentaire.

Evan Y. le

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The app did not work for me to drop off the truck after hours (couldn't find my location, and there was no way of proceeding in the app without that). So I went back during business hours but the person there who handles UHaul wasn't present, so I would up leaving my documents and the truck and key and hoping everything worked out. Returning the truck was a frustrating experience.

george F. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Le client n'a pas laissé de commentaire.

Patrick E. le

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Give Jeff a raise. @ C&E true value The Plains, Oh. Super helpful an understanding.

DAVID B. le

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Just a good, quick transaction and experience. Will use C&E's U-Haul service again when needed.

Anita J. le

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There is ample parking at this location. The staff is friendly and helpful. The van I reserved was ready for me as contracted. A good experience.

wendy F. le

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My equipment was changed by U-Haul the day before I was scheduled to pick up. Went from ‘10 to ‘15, that is not always an easy change for a customer.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Derrick S. le

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Great rental experience. Friendly employee.

John M. le

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Le client n'a pas laissé de commentaire.

Debra E. le

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The employees at the hardware store in particularly Jeff the little old man need trained or retrained on how to do reservations, gift certificates, and billing. This is 2nd time I used this location and 2nd time I've had issues. There was not a truck close to my residence I was moving from. I had to use the one in the Plains at the Savings hardware. That made me have to pay for 10 miles I shouldn't have. I truly will never use U-Haul again. The first time I did the pick up and drop off locations were problems. Thank you for taking time to read this -Debra Estes

David P. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

RICHARD F. le

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Le client n'a pas laissé de commentaire.

AMANDA C. le

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Nothing. I had a great experience

Yvonne N. le

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Very nice people and excellent equipment.

steven S. le

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Always a pleasurable U-Haul experience.

Samuel L. le

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Le client n'a pas laissé de commentaire.

Zachary G. le

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Le client n'a pas laissé de commentaire.

alva N. le

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Great service and friendly employees.

Satu T. le

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Le client n'a pas laissé de commentaire.

Melissa J. le

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talk to Jeff, he’ll take care of you!

Bonita B. le

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The gentleman who assisted us was so knowledgeable and polite. He cleared the snow from the vehicle and warmed it up. Very nice. He was very efficient so it was a quick in and out when we picked up the truck.

Uriah C. le

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I have rented u haul equipment from no less than 15 different locations over the years. C&E is by far the best u haul location I have ever dealt with. Since discovering C&E I won't take my uhaul business any where else. A+++++

Uriah C. le

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Jeff and his team have provided nothing but top notch customer service, time and time again. I drive right past my local uhaul dealer and take my business to the Plains C&E True Value, where I know I'm dealing with professionals. Thank you!

Sheri N. le

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Let us know to get there a little early if we are doing 24 hour service. I didn’t know all the hoops i would need to jump through on my phone.

Ehsan A. le

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Le client n'a pas laissé de commentaire.

Melissa D. le

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Le client n'a pas laissé de commentaire.

DAVID H. le

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Le client n'a pas laissé de commentaire.

Amy B. le

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Again, more promotion codes

James D. le

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Absolutley recommend! Very friendly and helpful!

James B. le

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Le client n'a pas laissé de commentaire.

nikki K. le

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Le client n'a pas laissé de commentaire.

Michelle R. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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Le client n'a pas laissé de commentaire.

Alexander W. le

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Not sure whose fault this was, but Express Online Check-in information was not available to the store (probably because it is not a U-Haul Center Store), and reserved items were not in stock.

Frank M. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Le client n'a pas laissé de commentaire.

Emma H. le

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Tank was only 1/4 full. Had to get gas before our move as well as after our move. Truck was unavailable at our preferred location and had to drive to a neighboring town to get it and didn't have the size or time we requested even though they have a preferred location and equipment guarantee and if not met you supposedly get $50. Did not receive. Service was friendly but slow.

Annette P. le

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Le client n'a pas laissé de commentaire.

cindy S. le

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I was very pleased once again with UHaul when it came to moving... I was Blessed with great customer service both times, picking up and when I returned the 10 foot box truck... thanks you

Mark F. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

lindsay S. le

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I'm unimpressed with the maintenance and turn over of vehicles. Not the fault of the location, but we had to wait 30 minutes to get our vehicle because the last user forgot to drop off the keys. Additionally, the vehicle was turned right over to us, but there are no inspections at that point - no oil checks, tire pressure checks, etc.

Marcelle M. le

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There was a mix up in the pickup location which was remedied. Supposedly I was supposed to receive a confirmation email regarding pickup location a couple of days before pickup date but this does not happen in my experiences with Uhaul. Uhaul did however credit me $50 for my inconvenience which was the right thing to do.

Tom B. le

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Great service. I will use again for sure

Deborah N. le

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Had an order # but was messed up. Rate was higher than when I ordered it. Was there for an hour trying to get rental, dolly & pads. It was absolutely ridiculous

stella J. le

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Le client n'a pas laissé de commentaire.

shannon S. le

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I wanted to drop off at c&e on Richland but you took their trailers

Jessica C. le

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Le client n'a pas laissé de commentaire.

robert D. le

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Le client n'a pas laissé de commentaire.

Dennis Z. le

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Faster customer service.

Kayela M. le

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Everything was fine

Victor M. le

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Le client n'a pas laissé de commentaire.

sharon S. le

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Le client n'a pas laissé de commentaire.

thomas T. le

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The trailer needed to be sweeped out, and the signal wiring was not correct. The location of pick up was originally Athens True Value Hardware and U-Haul failed to alert me to a change of location of pickup and failed to call for conformation two days in advance.

paul P. le

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Very good service.

Eva D. le

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CE Hardware could be more efficient. Nice but could use computer classes.

Paul C. le

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Le client n'a pas laissé de commentaire.

peter C. le

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Very friendly and helpful. Would def go back there if I needed another rental.

John S. le

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Le client n'a pas laissé de commentaire.

Ernie D. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

darla W. le

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Le client n'a pas laissé de commentaire.

Dennis W. le

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Le client n'a pas laissé de commentaire.

anthony A. le

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Dropped off 1 hr before closing. Uhaul person had already gone home.

Steve B. le

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Le client n'a pas laissé de commentaire.

Joseph L. le

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The right front headlight on truck was completely missing.

SANDRA Y. le

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Le client n'a pas laissé de commentaire.

ALICE D. le

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Le client n'a pas laissé de commentaire.