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shanika W.
Customer Reviews for C&H Equipment Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome customer service!!
Ginger M.Simple. No complaints at all. Equipment was perfect.
TERRY B.Great service
Aurther C.Great service
Aurther C.The staff was very kind and courteous and extremely helpful and made it so I was in and out and under 10 to 15 minutes I was hooked up and gone so I truly appreciate everything they done.
Shawn W.Better customer service, a one way rental was set as return to the same pickup location. I want use u haul again. The guy at C&H Equipment Rentals LLC 332 N Main St Shelby NC 28152 Set there place as the return location. If I had drop it in DeSoto I would have been charged for wrong location drop off . I was told this by a location. On my online one way drop off was DeSoto. I don't know what he did but he set it as drop of in Shelby nc. I tried talking to customer service,sales, schedule to tried to get everything straight and to no avail. I had no choice but to waste fuel to drive back to drop it off. As we had to return back home to drop it off. That only left us paying more cost in gas,food.
Kathy P.Excellent service! Tech at the location helped make sure hitch was secure and hooked up properly. Helped change from a 1-7/8" ball to a 2" ball. Ball on my hitch was very tight and took a big wrench and cheater bar to get it off. I did not have that kind of tool with me, so saved me a lot of trouble.
Kenneth S.The address is "Shelby", but is actually in Boiling Springs. Seemed kind of strange when you pull it up on GPS. It is not in Shelby proper, but all worked out just fine.
Kerry K.Everything was great, the people were very friendly and helpful.
John M.Keep truck up on maintenance n cleaned!! Whoever is suppose to check in U-Haul trucks needs to look for another job or get retrained,!
Penny L.Nothing , just great service and attention. Thanks for everything
Julio T.Nothing it was all good
KELLY B.Customer communication/service OUTSTANDING! THANK YOU!
LIJUANA A.Great service! Clean truck , will b back
Keith L.JJ is the best customer service!
Christopher J.Great place to rent
Michael C.This is close on Sunday but if you a couple hours late on the day they are closed they still charge for another day. Lisa tried to charge me more at this place even though I already done everything online.
Abraham H.I had no problems with the location. Lisa was extremely helpful and nice every time I spoke with her.
Yvonne D W.Was told 24 hour rental, received notice 4 hr later saying it was late, called rental place C & H rental in shelby nc. I ask how and why I'm late when you told me 24hr rental, company said not sure but we change too 6 hour rental I stated but that not what you told me and we agree to before renting. I had to stop what I was doing which was taking clothes to funeral home for my aunt who just passed away rush back driving fast over 1hr 30 min away swap vehicle then drive fast to return rental equipment which was another 15 min away. This situation really put alot of stress on me and I had to drive speeding and unsafe to make time. I will not return to that business maybe never use Uhaul again.
Carl H.Nothing. Excellent service.
Roland B.Never received notification that my pick up location was different from where I reserved the trailer until a text the day before pick up. Why do I have to get it, why don't you transport to pickup location or give discount if I have to go out of my way to pickup??
Eugene H.Very positive experience. Very friendly people. I rented a car hauler trailer from this location. Thank you Lisa Hendrick for great customer service and helping me to hook up the trailer. Bryan Pearson Thank you for going extra mile in helping me to return the trailer after-hours which is unbelievable that there are people like them still exist. I would come back to do business with you again when I will need to. I really appreciate all your help and very best experience. Thank you. God bless you and best wishes in your business.
Grygorii S.