Le client n'a pas laissé de commentaire.KEVIN C.
Customer Reviews for Canton House
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Decatur, AL 35601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - dim : 9h am à 6h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARK J.
There was much confusion on where to drop the trailer; the directed location had no parking so I was directed to the Canton house. The gentleman there was super awesome and helpful and very understanding although he already had 4 carhaulers on his lot. There is a great need for these trailers elsewhere but I understand worker shortages. Thank you for helping me get my piece of history home safe and sound! I will be back with future needs!Jonathan H.
Le client n'a pas laissé de commentaire.Dennis T.
Le client n'a pas laissé de commentaire.WILLIAM M.
Convenient hours. In and out very quickly. Courteous.JOHN J.
Le client n'a pas laissé de commentaire.Leland W.
Customer friendly with prompt pickup and delivery.JIMMY G.
Great experience good service.JUSTIN T.
Le client n'a pas laissé de commentaire.JASON S.
Le client n'a pas laissé de commentaire.Dean S.
Le client n'a pas laissé de commentaire.ALEXIS E.
Terrible location. Attached to a restaurant so there was a lack of attention for my return. I was also charged an extra day, when in fact I had not extended for an extra day.Shanise S.
Le client n'a pas laissé de commentaire.BOBBY A.
Jimmy Cai, owner-manager of this location, is the best. He secured a truck for me during a period of high demand, and was very helpful in making sure that my reservation was set up in a way that was the most cost efficient for me. He arranged return of the truck so that it was easy and convenient for me. Also worked to resolve an error in charges made by UHaul so that I didn't have to navigate UHaul's customer service line with its long hold times. I highly recommend him and will definitely rent from him again even though I live outside of Decatur. Well worth the drive to Decatur for the excellent customer service!JACK B.
Le client n'a pas laissé de commentaire.WESLEY F.
Le client n'a pas laissé de commentaire.KRISTEN M.
easy hook up plenty of room for manuveringWAYNE K.
Great location to rent from... always friendly and helpful!RANDALL K.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.BRUCE H.
This was the worst experience ever. There was no one on the premises because they were closed which I was unaware of. Took 1,5hrs to get checked in finally. I tried for 55 minutes to return the uhaul but was unsuccessful Finally after a 48 minute wait time I got to speak with someone who helped. I even drove over to the uhaul store on 6th Ave and was told by the female inside that she couldn't help me at all!! This was the worst experience ever!!David S.
The operator at this location is very professional, helpful and friendly!RANDALL K.
Le client n'a pas laissé de commentaire.Tammora H.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Wendy B.
Overall, A good experienceLINDA C. | Expérience générale
Le client n'a pas laissé de commentaire.Tate N.
Person at the counter was very friendly and helpful for turning in my trailer.Peter T.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.SCOTT O.
Truck needed maintenance stuff that should have been done before me or ppl before me used itKIMBERLEY P.
After having a reservation for 2 weeks at the 6th Ave store in Decatur and had it reserved for 24 hours; when I went to pick up the truck this morning the General Manager rudely told me that she had rented it out and I had to have it returned by closing this afternoon and without asking she moved my reservation to another site. When I got to the place she moved my reservation to, the owner was very polite and told me that he was sorry and gave me a better truck. I am very pleased with this location (CantonHouse) and on my next need of a truck rental I will be using him.ANDREA R.
Le client n'a pas laissé de commentaire.NATHAN F.
Le client n'a pas laissé de commentaire.JIE C.
Le client n'a pas laissé de commentaire.Bethany F. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua J.
Le client n'a pas laissé de commentaire.Randall F.
Jimmy offered get service hooking the trailer up in the rain. Trailer pulled good.Anthony C.
I give 5 stars!!!!!!BRADLEY B.
It is a self-service drop site. I found this process to be a little odd.William C.
Le client n'a pas laissé de commentaire.ARTAVIOUS W.
Le client n'a pas laissé de commentaire.David C.
Price was a little high in my opinion.arthor P.
I can't think of anything. The entire process was pretty painless and quick.FRIEDRICH W.
Had almost no equipment aside from the actual trucks.Thomas A.
Explain that the location is actually a restaurant.Curtis H.
Le client n'a pas laissé de commentaire.Aaron C.
They were efficient and friendly. They provided everything that we needed to get the uhauls returned.Denise C.
Keep being greatTerry P.
Le client n'a pas laissé de commentaire.Robert W.
We had to go to 3 locations before we picked up the trailer at Canton house. The first place was not helpful at all. The second place was helpful but did not explain the process got to Canton house and no one was there. The door was locked. We went back to the original location and she did make a phone call for us. We went back to canton house and were finally able to get the trailer.PAUL B.
We arrived after open hours. It was really late, and there was no clear area marked for drop box. I never saw one, so I left the key in the door drop at the I Storage office next door! Other than that, all was great!JIMMY W.
Le client n'a pas laissé de commentaire.ANDREW B.
Le client n'a pas laissé de commentaire.Patrick G.
I am 100 % satisfied with the service and experience on this rental truck. Company was professional and acomidating. Their hours of service makes it alot more flex able on pickup and return. I will definatly refer and use again.Mark R.
Le client n'a pas laissé de commentaire.Lesley S.
Excellent service!! Thank you!Jeffrey S.
Change the location the lady was very rude towards me by down looking at me as if am there to rent for freeBiftu M.
Le client n'a pas laissé de commentaire.David T.
Jimmy did a great job supplying us with the truck best fit for our needs and at a great price! We will definitely be back!zachary gene B.
Le client n'a pas laissé de commentaire.reba S.
Le client n'a pas laissé de commentaire.MATT S.
Why do you place an order online and select a designated location when you're going to change the location. If I place an order at a designated location I expect to pick up the truck at that location, if the truck is not available at that location move the truck to that location, this is your issue not mine... I had to drive across town to pick up the truck and then they did not have all the moving blankets I ordered so they instructed me to go to a different location to pick up the moving blankets and a different location to pick up shrink wrap because he did not have it either and all of this on Black Friday. What a waste of two hours of my time. When I requested to pick up the truck by my house NOT across town...NOT acceptable!!Thomas H.
Le client n'a pas laissé de commentaire.Molly C.
Le client n'a pas laissé de commentaire.chrystal R.
Longer straps to strap down trucks wheelsBobby M.
Le client n'a pas laissé de commentaire.Edward H.
fACILITY WAS CLOSED AFTER BEING TOLD IT WOULD BE OPEN. NO PHYSICAL CONTACT WITH ANYONEPeter D.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Wendy W.
Le client n'a pas laissé de commentaire.jessica B.
curious and friendlySally W.
Le client n'a pas laissé de commentaire.Bart C.
Le client n'a pas laissé de commentaire.Jocelyn C.
Le client n'a pas laissé de commentaire.SHANE S.
Jimmy did a great job. However, the electronic check in process did not work well. Not his fault, but it was frustrating. We had made the reservation at a different location and were not notified in advance that the pickup location was different. This created a delay for us at the beginning of a long day. Jimmy did a great job once we got to him though.john S.
Best experience possible! The customer service is outstanding!PEGGY P.
Le client n'a pas laissé de commentaire.Bridgett W.
I asked for the rental in a town 10 miles south of the location that was eventually provided. There were 2 UHaul locations in the town that I asked for. I should not have been forced to go to a different town. Unacceptable customer service.Brian H.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Jimmy S.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.lynn M.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.kevin D.
Le client n'a pas laissé de commentaire.Jocelyn C.
I was supposed to drop this trailer at your company store at 1802 6th Ave SE, In Decatur, AL. When I arrived and parked in the equipment rental return area, a young lady came out and said she did not have room on her lot for the trailer. It was raining and I was needing to get on my way. She instructed me that she could not take it at that location and I needed to take the trailer to the Canton House restaurant parking lot about a half mile away across the busy four lane highway where we were. I feel this was not my problem and she should have let me drop the trailer where I was supposed to. To me this is very unacceptable,especially at your company store.Robert S.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Patsy W.
Truck wasn't available at original location, had to drive to different location to get a truck. Cost me lost time and extra milage, did provide a larger truck at no extra cost though.Farrell C.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.Carol E.
Le client n'a pas laissé de commentaire.micheal B.
The owner's wife told me it would only be 7 $is 4 a gallon of gas when I picked it up it had a quarter of a tank when I returned it it was just a hair below quarter of a tank so she said it would be 7 $to put it back up to a quarter of a tank when I looked at my bill just now online they charged me 45,30 $ not only did they charge me 15 $and something for a gallon of gas he charged me 30 $to take it next door and put the gallon of gas in it I am furious I am an old woman who lives on Social Security I will never ever rent another U-Haul anyting and I will also make sure that I tell everybody I know what they did to me next time I have to rent it will be Penske all the waySandra T.
Le client n'a pas laissé de commentaire.judy M.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.Larry M.
The Canton House was great. Wish I knew about them sooner. If you are going to rent a U-Haul, I would check with the Canton House. Not as impressed with some other U-Haul dealers. Thanks to the gentleman at Canton House, for making my experience better.joe D.
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