Le client n'a pas laissé de commentaire.James C.
Customer Reviews for Cape Fear Appliance Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wilmington, NC 28401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/21/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Joseph J.
The lady that helped us was a very nice, and polite and very helpful person. I was genuinely impressed with her hospitality to a couple of out of town â€œnorthernersâ€! I would return to that UHaul place and the business located there for future uses.KAREN L.
Le client n'a pas laissé de commentaire.DANIEL C.
The ladies at this location are very pleasant and professional, I will definitely use this location again!LEO D.
Le client n'a pas laissé de commentaire.GEOFFREY P.
My pick up location was changed 4 times and it was very stressful! I orginally made my reservation at a location that was close to me in case I needed to walk to it but it ended up being across town. I didn't appreciate that.PAUL H.
Le client n'a pas laissé de commentaire.TAMMI P.
Le client n'a pas laissé de commentaire.Hannah G.
We were supposed to get two dollies and furniture pads from the location we picked up our truck at, but they failed to put those in the truck and we didn't realize it till we got back to our house. So we did not return any dollies or furniture pads.Hannah G.
Had waterbugs crawling in back of truck. Bugs crawling on my brand new furnitureLASHANDA R.
The lady who took care of us at this location had amazing customer service and went above and beyond to give us a good experience. Would highly recommend to others.MARY P.
The check in was simple snd the lady that helped us had us on our way quickly.Larue R.
Questionable billing tacticsDONALD K.
Ramona that works at this locaton is very professional, helpful and pleasant to work with. She is an asset to your team and I will rent again from them because of the positive experiences I've had with her.GEORGE K.
Great staff, highly recommend them!JOHN B.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Preston C.
Le client n'a pas laissé de commentaire.TAMMI P.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Cody A.
Le client n'a pas laissé de commentaire.BOBBY N.
The lock on the back of the truck was difficult to open; install a better lock because if this was after hours, I wouldn't have been able to take the truck. The woman at this location is really on top of things and she was impressive. I will rent here again because of the service.GEORGE K.
The folks at Cape Fear Appliance are very responsive and helpful. Thanks for great customer service!DAVID L.
Le client n'a pas laissé de commentaire.Brett W.
Le client n'a pas laissé de commentaire.JONATHAN F.
Cheryl was very thorough and helpful from start to finish.DENISE C.
Le client n'a pas laissé de commentaire.PHILLIP N.
Shelley and staff very helpful and nice. Locaton/showroom could be a little neater and cleanerStephen B.
Le client n'a pas laissé de commentaire.Mary D.
Le client n'a pas laissé de commentaire.MONIQUE S.
Le client n'a pas laissé de commentaire.MATTHEW D.
Le client n'a pas laissé de commentaire.SARAH D.
Le client n'a pas laissé de commentaire.Kirill K.
Le client n'a pas laissé de commentaire.JOHN M.
Ramona was great to work with.MACK H.
Le client n'a pas laissé de commentaire.Christopher B.
Very helpful personnel. Only problem we had is the 10 ft. vans need another step-down on the bumper.RICHARD J.
Le client n'a pas laissé de commentaire.Sandra W.
Le client n'a pas laissé de commentaire.PETER N.
Cape Fear Appliance came through for me when the originally scheduled drop off location -Earl's Wrecking -refused to accept the rental trailer. I was told that "We aren't taking trailer returns". Leaving me to start calling U-Haul locations to find someone who could help. Thank you Ramona at Cape Fear Appliance for your assistanceEd M.
Ms RAMONA IS A CONSUMMATE PROFESSIONALROBERT K.
Le client n'a pas laissé de commentaire.WILLIE G.
Le client n'a pas laissé de commentaire.MARK T.
Nothing I can say. The receptionist was rhe bÃ·at and very polite. I will be referringand using them in the future. BLESSINGS ALLGLORIA F.
Ramona was just awesome, one of the best parts of our trip. She worked her butt off, was enjoyable, delightful, and "entertaining". We will always remember Ramona. And we love Bo Berry Bisquits now! ;) You better pay her well, and do what you can to keep her around.WESLEY H.
Le client n'a pas laissé de commentaire.Wanda B.
Waited 15 minutes while the UHaul rep cleaned the floor of the truck while I was told she was checking the fuel gauge and miles. That put me behind my schedule.DENNIS H.
Ramona was awesome. Customer service was superb and I was in and out quickly.WAYNE J.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Gloria W.
Very efficient and professional customer service. MerciAUSTIN W.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.GARY B.
Awesome staff inside. Not only were they professional, they are fun! Made my day!!!Sheri C.
Store appearance with appliances. Need more orderLevern C.
Le client n'a pas laissé de commentaire.BRANDON K.
Excellent over all the lady working the desk was helpful and I for would definitely recommendAaron H.
Returned with a smidge under 1/4 tank because the needle looks ok and was charged 50 $+ dollars for 1/32 of gas! Seems like a tourist trap to me. I've made several rentals in the past month or so and this location will make me look at other companies it's so shadyKENNITH D.
Le client n'a pas laissé de commentaire.CHRISTOPHER P.
Le client n'a pas laissé de commentaire.Barry B.
Excellent service à la clientèle. Went out of their way to help me find what I needed with short notice.Larry W.
Le client n'a pas laissé de commentaire.William B.
Nothing at this timeAlbert I.
Le client n'a pas laissé de commentaire.Pamela H.
Le client n'a pas laissé de commentaire.Ziara M.
Don't charge extra mileage if it's over a littleSTEPHEN D.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Ruth N.
Le client n'a pas laissé de commentaire.MARK W.
Le client n'a pas laissé de commentaire.Sarah P.
Great serviceDURVIN S.
The staff at Cape Fear Appliance Service are always so helpful with my rentals!RONALD G.
No.one was there it was a bar/laundromat very run down had to drop at another location which I found on.my ownmike M.
Le client n'a pas laissé de commentaire.Alex D.
The lady that checked us out was very unprofessional. She used curse words and complained a lot about past customers etc. She was very short with the way she treated us and complained constantly about everyone coming in at the same time and people being at the door waiting for her when she came to work etc. She explained that she would charge us if the truck was not cleaned out so we made it a point to clean it out and made sure no trash was left in it etc. she still charged us 25 $cleaning fee and I know good and well that truck was clean when we brought it back. We didn't even keep it the full 24 hours. We took two loads of furniture and that was it. I will not use this location or Uhaul again for that matter. I've used other truck rental companies in the past and never had any experience like this with them.Terah W.
To explain about taking of all the pictures that the company asks. Not ALL people have access to this even though most have phones that do. My mom doesn't. She's older and you need to keep things simpler.Jamie S.
Le client n'a pas laissé de commentaire.LAZETTE L.
Ramona was fantastic!!Perry S.
Le client n'a pas laissé de commentaire.GREGORY B.
We dropped the equipment a d all went well as far as drop off receipts. MerciJENNIFER D.
Le client n'a pas laissé de commentaire.Michael F.
29,95 + 5= 50,95 +12= 62,95 that price makes a lot more sense for a 4 hr Rental. 130.$ for 4hrs is highway robberyNatalie H.
prefer to have a text,email or phone call confirming return acknowledgement.Richard C.
Le client n'a pas laissé de commentaire.Mary B.
Employees at this location are extremely friendly and helpful. This, to me, this is the first and most important component to excellent customer service. I really hope this review is read and taken into consideration. And I also hope they are acknowledged for representing Uhaul in an above average manner.Tandenika C.
The paper work process took way to longAlice E.
Nothing needs to be improved, it was smoothRichard N.
They two people working were very friendly and helpful. We will use this place again.Erick and Jessic D.
I did not want to do self check in or out. Was upset that I was forced to do thatRobert M.
Great service. I was late bringing it back. She helped me get things done in very professional manor. ThanksKevin R.
Excellent service.Gwendolyn R.
Le client n'a pas laissé de commentaire.George M.
Le client n'a pas laissé de commentaire.Linda Z.
None, just great customer service.DAVID S.
Le client n'a pas laissé de commentaire.Amanda B.
Very friendly and helpful personnel!Morgan C.
Le client n'a pas laissé de commentaire.Stewart O.