THE WIPER ON THE TRUCK WERE NO GOOD AND I HAD STOP AND BUY NEW WIPER ON THE WAY..JOSE B.
Customer Reviews for Capital Automotive Group
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fresno, TX 77545
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h pm
- Sam : 10h am à 3h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jacqueline A.
Le client n'a pas laissé de commentaire.Fanzetta B.
Le client n'a pas laissé de commentaire.LAQUE B.
The truck had some transmission issues when down-shifting. It was, however, easy to drive and was just the right size for a room of furniture. The service was excellent. The gentleman was friendly and efficient. I am glad I found this location.Robert F.
Please have a parking or a space where a costumers can leave the personal cars and a place to return a truck after hours.DIDIER B.
Le client n'a pas laissé de commentaire.Garvin M.
Stating a gas tank was full when it was only a quartet full and then charging customer for returning with a quarter tank.MARCO R.
Le client n'a pas laissé de commentaire.GERRALE H.
U-Haul was the worst experience. The dispatch system, the app, and the stores don't have the capability to help customers appropriately. The entire system (especially training of employees) needs to be overHauled.MOAZZAMQ J.
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.BOBBY M.
Actually be in the office when customer arrives. Clean the trucks out after EVERY use. There was a kids toy, trash, and dirt in the cabin of the truckGilisa W.
Open on timeROBERT F.
Le client n'a pas laissé de commentaire.THOMAS B.
I don't think driving to Manvel and back was $20+ worth of gas but nor do I think an advertisement of $19,95 but you end up paying $75 it's great either.. other than that everything was good.MICHAEL R.
The uhaul was itself not well maintained . It was dirty and was not driving wellNavin R.
Le client n'a pas laissé de commentaire.KOLBY R.
Le client n'a pas laissé de commentaire.EDDIE S.
Employee Jamall Thomas was beyond excellent in courtesy and professionalism.Christopher G.
Wonderful staff, very clean vehicle and location was perfect.Susan B.
I was not informed about the 0,99 per mile rate at the time of pick-upYOLANDA S.
Excellent Customer Service!ESTHER B.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Trina L.
Customer service was very helpful and knowledgeable. Will continue to rent here. Merci.JULIUS C.
Le client n'a pas laissé de commentaire.ANTHONY L.
Le client n'a pas laissé de commentaire.Eddie G.
I am so pleased with my rental experience at this location...everything went so smooth with the whole process. We will definitely be returning customers...we FINALLY found a place with great customer service and clean and well maintained vehicles.Alisa T.
Le client n'a pas laissé de commentaire.Scott K.
Overall, my rental experience with U-haul is bad, I reserved the truck and appliance dolly on July 1 for August 14. Then I got a call on Aug 7 that they are changing my pick-up location and I confirmed that I still need the appliance dolly. On August 14, I showed up at the pickup location and the guy just said they don't have an appliance dolly and that's it. The guy was not very helpful at all and I end up buying an appliance dolly because of that. I will try another moving rental next time before going for u-haul.Romelito V.
The guy was really nice, and had excellent customer Service. The drop off location person was very nice as well. The process was seamless from pickup to dropoffFREDRIC W.
This location gave us a truck with no gas, side mirrors that kept swinging out of place while driving and the truck kept overheating and burning my feet on the passenger side. The worst experience with U-Haul ever.ALISA T.
Le client n'a pas laissé de commentaire.RAY O.
No complaints. Smooth experienceCRISTAL P.
Don't use this location or in site repNicholas H.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.EDGAR M.
The Gentleman I rented from in Fresno, TX knew what he was doing so the process was very streamlined! Equipment was clean and ready to go!GLENN G.
The experience was excellent. Excellent service à la clientèle. Would definitely use this location again. Will reccomend this location to others.STUART M.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.DEMETRIA W.
Le client n'a pas laissé de commentaire.Carmyn W.
great service quick and efficient thanks for everythingLATASHA E.
Hire more employees like AngelaSONJA W.
J.T was amazing. He was very helpful & patient. This will be my #1 spot for uhaulâ€¦ Thanks J.TTATRISILA S.
Le client n'a pas laissé de commentaire.Tony P.
Le client n'a pas laissé de commentaire.JAMALL T.
Le client n'a pas laissé de commentaire.Braden T.
The only reason I put N/A on if I would recommend this location to a friend, is because it was a long way from my house..ROBERT O.
Le client n'a pas laissé de commentaire.mark D.
Informed the customer that if they do not pick up their truck/equipment at the exact scheduled time, their initial contract will expire.DARREN B.
Everything was great So far, I didn't see where there were improvements that need to be done. I would recommend this spot to someone else that needs a U-Haul because they are courteous and friendly. I reserved a small truck and didn't know that it didn't have a ramp So the dealer upgraded me in less than 5 minutes. Great service.Claudette H.
Le client n'a pas laissé de commentaire.FRANKLIN S.
Le client n'a pas laissé de commentaire.DALTON J.
Le client n'a pas laissé de commentaire.Fangyi S.
Le client n'a pas laissé de commentaire.JAMALL T.
I would suggest a better explanation for returning vehicles after hours. Especially when the gate is closed. Merci.Brysen W.
Customer Service Manager-Please give me a call. 832-455-2405Jose G.
Le client n'a pas laissé de commentaire.AMBER P.
Le client n'a pas laissé de commentaire.ERNEST P.
Everything was greatCORINE T.
I called for a same day drop off from an out of state rental and they were very acccomadating.MARGARET N.
Le client n'a pas laissé de commentaire.Brett H.
Le client n'a pas laissé de commentaire.Cleveland A.
Le client n'a pas laissé de commentaire.teresa V.
The u-haul representative was awesome. He was very knowledgeable, timely, helpful and friendly.Robert H.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Shadi G.
Le client n'a pas laissé de commentaire.Ashley C.
Hidden fees and was over on gas when I returned and never was given it backBRYAN J.
The staff was helpful and friendly.Lamechea M.
Great customer service & had available what I needed.KEYA H.
Le client n'a pas laissé de commentaire.Tiffany A.
Great customer service Thanksteresa V.
Le client n'a pas laissé de commentaire.AMANDA Z.
JT and Venice were awesome. Best customer service at this locationASHIM P.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.rebecca B.
Le client n'a pas laissé de commentaire.SYED K.
Tire was flat at delivery.Robert G.
Le client n'a pas laissé de commentaire.CHRISTINA G.
First the person told me my order was canceled. Which I had checked prior to getting there. Then he added savemove which I did not add to my order. He lied that he could not reverse it. This is not the first time I had issues with this location. I will never use them again.LEATRON H.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
TELL THEM TO CHECK IN USING THE APP EVEN IF PICKING UP WITH A PERSON! When we picked up the U-Haul, we pointed out some damages to the gentleman that gave us the keys, and he said that they were already accounted for. I also informed him that the gas level was not accurate, and he said I could dispute them on our contract. Nobody explained we had to use the app to dispute them right there and then because when I got home I tried to check in the equipment, and the link had expired. I phoned the U-Haul but no one answered. When we arrived to turn in the vehicle, those damages were not accounted for via the app, and we were being held responsible for damaging the vehicle. We had taken pictures there but that didn't matter. Luckily, the receiver discussed with U-Haul and we were not responsible for any damages. I am not sure if they were billed to the insurance we purchased or if they were just not documented but aware of the damages.Claudia F.
Drop off my rental before dead line. As contract stated and they charging me for extra day because personal did not check me in at time I drop off rental. He check me in 5 hours later.LUIS G.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Terrae S.
Le client n'a pas laissé de commentaire.Mark A.
Le client n'a pas laissé de commentaire.Benjamin H.
Le client n'a pas laissé de commentaire.SARA D.
Le client n'a pas laissé de commentaire.ken W.
Alway great.Roberto L.
Worst customer service evermaritsa E.
Le client n'a pas laissé de commentaire.joe D.
Le client n'a pas laissé de commentaire.Beverly K.
The exact truck I reserved was not available. The site manager was off site and showed up after our pick up time. I showed him the fuel gauge at 1/4 and he put 3/8 on paperwork. I would only recommend this site due to proximity to my house. Nothing about personnel would make me want to return.Gary S.
My rental associate was pleasant and accommodating. U-hual as a whole can work on more accurate accounting of the inventory that they have at each location. This includes ancillary items like blanket pads, dollies, etc. This will give you a better ground view so you don't overpromise and under deliver.Verna K.
Le client n'a pas laissé de commentaire.Barry K.