Le client n'a pas laissé de commentaire.Charles G.
Customer Reviews for Car Connection
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Middletown, DE 19709
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.Dana F.
They were very accommodating and professional they're are the main location that I use when I need a uhaulAlfonso S.
I am always pleased with the professionalism and quality service that I receive from Joe. The van is always clean and in good condition. I would recommend them to all my friends. Merci.Rhonda S.
Le client n'a pas laissé de commentaire.JEFF S.
Le client n'a pas laissé de commentaire.Leslie R.
Great location and just the right equipment for my need.E Blair A.
Experience at the location was great. App kept crash during the pick up and return.Steven M.
Le client n'a pas laissé de commentaire.Dennis M.
Great service!! I'm not sure the lights are working correctly. I follow my husband for a while and no bottom lights worked at all. Then coming home the entire left side wasn't working.Phyllis S.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.Vincent C.
Nothing at all! The owner Joe at this location was extremely accommodating and is fully stocked with equipment! His staff is efficient and the customer service is pleasant and timely.Bria N.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.Carolyn S.
Le client n'a pas laissé de commentaire.ileana H.
I paid 40,95 $ for a 19,95 $ truck that barely started, and the back door was rusted so extremely hard to open. The driver seat had mites, very itchy!Tamikia J.
Everything was excellent and very helpful peopleJose G.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Luis N.
The customer service rep did a great job, very friendly and even helped to hook up the trailer. I would highly recommend this location!!Fred B.
Excellent service à la clientèle. Van was actually there when we got there (even 15 min early), unlike some other uhaul experiences we have had...and overall a great experience.ADRIANNA F.
After 30 minutes of driving the STABILITRAK went out, reducing engine power, not allowing me to drive above 50MPH (35MPH Up Hill). Check Engine light was on the entire time too. When at a light, would have to put the truck in neutral to stop it from stalling, since the engine RPM was so low. Never turned the truck off for the entire trip in fear it would not start again. I did not call U-HAUL Roadside assistance because I needed to get the load to it's destination that day. There was no leeway. I shared the information with the location I dropped the truck off at.Christopher H.
I had a very pleasant experience from the initial friendly greeting, through the rental agreement review to connecting a trailer to my truck. I was presented pricing options based on rental drop off locations which was surprising as most U-Haul partners I've rented from in the past did not make such an effort. To me this is what customer service is all about. I tend to rent from U-Haul 2 to 3 times a year, I'm not a frequent renter by far, but I will definitely make this my go to location. Thank you again for saving the day in being able to provide a last minute rental and the friendly experience.James M.
Le client n'a pas laissé de commentaire.Shakima T.
Dawn and Joe are totally AWESOME, They always go that extra mile to offer complete customer serviceTYRONE M.
I had concerns in reference to the bill and the male owner was less then helpful in assisting me in resolving the matter. These issue retain good customers and encourage referrals, in addition to repeat business!George B.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Olatokunbo E.
The running rear lights and dash lights stopped working on the way home during the move. Needs wiring repaired.George M.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.JERMAINE H.
Great service from beginning to end. Representatives had good customer relations. Would consider future services and recommendation to others.Reggie G.
Le client n'a pas laissé de commentaire.Allan D.
Return was simpleAllie T.
Great availability.Gina A.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.Rhonda S.
The ease of picking up the truck was awesome !!!!! The fact that I could do it last minute was awesome !! Thx!Richard W.
Le client n'a pas laissé de commentaire.Richard W.
The full level was below full but it was on me to return with fullEMEM D.
Le client n'a pas laissé de commentaire.Richard M.
Your central reservation system is absolutely awful. You have reneged on three reservations this year. Absolutely unacceptable.Jonathan M.
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.Paul M.
Customer service was good and equipment was ready to go.Glenn C.
Outstanding service and equipment choice. Best I have ever experiencedPaul M.
Le client n'a pas laissé de commentaire.Milton J.
Quick checkout and clear instructions were given.Peter M.
Vehicle was as promised. It was a good day.Chrissie B.
Staff were very helpful! Will definitely utilize this location again.Kimberly S.
Le client n'a pas laissé de commentaire.Jim R.
Le client n'a pas laissé de commentaire.Donald P.
Le client n'a pas laissé de commentaire.BERNIS D.
Have used Car Connection uhaul many times. Will only use them around here. Even took a smaller truck this time cause I didnt reserve soon enough. I could have gotten from another place but the owners here are so sweet and accommodating!Brenda R.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Clifton W.
Le client n'a pas laissé de commentaire.Cliff W.
No need for improvement, the women managing was delightful to do business with and I will be sure to go to this location whenever I need Uhaul. Thanks for the great service!Matthew J.
Le client n'a pas laissé de commentaire.Earl M.
The time to pick up was off abs we had signed up for 24/7 pick up. Had to call customer service because the location was closed. When they changed to time we were almost 45 minutes off our schedule. Upon returning we were charged for gas when I had filled the tank. Not happy about have to pay twice. I won't use this service agsin.Angela S.
Very friendly and professionalLawrence M.
Le client n'a pas laissé de commentaire.Lloyd S.
The gentleman was very friendly and helpful and the transaction painless. Would recommend.Guido D.
Good experience! Truck was clean and ready for us as promised!Darryl B.
The Youtube video for the tow dolly I rented was excellent as far as how to set up an tie down the vehicle was concerned. However, with my starter dead I couldnt drive up onto the dolly. The video, or another for a non-starting car should have shown a method for come along loading. Also, there should be a steel attachment loop near the front of the tongue for the come-along to anchor to.David M.
Very helpful and friendly staffEd H.
Need better quality help, 26 ft truck was not there and pickup time was later.Gerald L.
Always great!!! Thank you for all you doJohnny J.
Le client n'a pas laissé de commentaire.Misty W.
Le client n'a pas laissé de commentaire.Harvey S.
Le client n'a pas laissé de commentaire.Sharon H.
Joe and his wife are the greatest, its always a great experience.TYRONE M.
Le client n'a pas laissé de commentaire.Stanley M.
Le client n'a pas laissé de commentaire.Stephenarthur H.
Le client n'a pas laissé de commentaire.Scott G.
The location of the pickup was good. What the questions do not ask is how was the after business hours reservation pick up and drop of experience. It was terrible. At the time of pick up, the system was not operating properly so I had to call the 800 number to complete the process and was on hold 20 minutes before reaching someone. Again, when I dropped off the vehicle, there was a hold time of 21 minutes and I could not complete the process online due to issues with the website. I dropped they key and called again when I got home with another long wait time of over 20 minutes to complete the process. This was very frustrating. Long hold times and improperly operating web systems do not support what is communicated about a supposedly "easy" experience.Mark F.
The PEOPLE at this location are EXCELLENT!!! I have had some experience with location and none compare to the helpfulness of these people.SUSAN I.
have the truck where it is supposed to beJAMIE K.
Le client n'a pas laissé de commentaire.Oluyemi A.
The operators were very helpful in helping me select teh right vehicle fo rmy needs and the best pricing option.John M.
Le client n'a pas laissé de commentaire.Daniel F.
They made everything super easy. The staff were fast, courteous and very fair. Definitely the best part of my moving experience by far! Merci.Renee A.
Not the fault of the drop off location but I called to extend the rental for a day. First rep I spoke with said no problem as long as it wasn't rented the next day. She sent me to customer service who said she was unable to extend due to truck being rented. When I dropped off truck, the location wasn't open and there were 3 additional same sized trucks on lot. There is no reason my rental could not have been extended. You lost money and a potential future customer.William M.
Great no contact service. The service rep was very accommodating. MerciKaren B.
Le client n'a pas laissé de commentaire.Oluyemi A.
Joe and Dawn are great to work with, easy-going and friendly! Thanks for making our move a smooth event!Stefanie G.
Le client n'a pas laissé de commentaire.Monica K.
Nothing comes to mind service was really goodFlora W.
We were very pleased with our rental truck and the customer service. The truck was in excellent condition and we had no troubles with our move to Florida. Joe even went out of his way to get us a newer truck for our journey. Thanks Joe!EDWARD A.
Le client n'a pas laissé de commentaire.Antoine B.
Le client n'a pas laissé de commentaire.Amy P.
Le client n'a pas laissé de commentaire.BEN S.
Great place to rentJohnny J.
Le client n'a pas laissé de commentaire.Barbara S.
Always a good experienceJohnny J.
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