I did the self drop off. Simple, but no instructions on where to park. Did my best based on other trucks.Heriverto R.
Customer Reviews for Car Daze
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very easy check in process.Eric W.
Very pleased from start to finish.TRACY A.
Nothing The service was excellentGeorge W.
Le client n'a pas laissé de commentaire.RUSSELL E.
I DID NOT GET THE AMOUNT I WAS TOLD I WOULD GET ... I ENDED UP HAVUNG TO PAY OVER $200 !!! WHEN IT WAS ONLY SUPPOSE TO BE LIKE $57 !!!VICKIID G.
The owner is super friendly, but still professional. I trust him as a business owner and a man.paul W.
The truck smelled so strongly of marijuana I needed to drive with windows down. Hard to believe that could have been overlooked as it was such a strong odor. The Bay of the truck had debris from the last user. As I was only moving one large piece of furniture, it wasn't a big deal but should be noted. I am not sure how mobile check-in would have worked as the truck was blocked by other vehicles when I arrived. A gentleman from the business was able to assist me.Michael P.
Both people we dealt with at the location were very pleasant and professional; parking was available; and the check out and check in experience was very smooth. I will definitely rent from this location again!sherry F.
Le client n'a pas laissé de commentaire.deanna G.
Very good service, we have rented at this location two times here in the last 6- monthsPaul J.
Le client n'a pas laissé de commentaire.Philip M.
The customer service was above expectations.Manda L.
Le client n'a pas laissé de commentaire.Susan A.
Warn them of what to do when your app and website don't work to pick up or return the van. When returning, we spent 30 minutes on two different apps, and two different browsers trying to get it taken care of, and we missed our dinner reservation. Very disappointing. Thankfully when I called, McKenzie was incredibly disarming, calmed me down quickly and handled the situation. However, it should never have come to that point.Angela H.
Kind people. Fast service. Best experience with U-haul so far!Victoria L.
Le client n'a pas laissé de commentaire.Michael T.
This location was closed when I dropped off the truck. Not able to rate, but was easy to park and drop off keys in the mail slot.Oscar G.
Le client n'a pas laissé de commentaire.MEHMET O.
Hi Aman and his wife are great. thanks Artarthur B.
The lock was very difficult to remove, instructions how to operate it would be helpful. Have you considered remote unlocking of the vehicle similar to the system employed by Turo.Matthew W.
Need more parking . Space was crowded and hard to findDale P.
The vehicle was in absolutely terrible condition and caused injury to my partner. When we informed the U-Haul franchisee, they were unsympathetic and brushed off the situation.ERIK C.
Le client n'a pas laissé de commentaire.Taylor C.
Include ratchet tie down straps inside truckELSA S.
Le client n'a pas laissé de commentaire.AUBREY E.
Le client n'a pas laissé de commentaire.Jeanne D.
Le client n'a pas laissé de commentaire.JAIME G.
Le client n'a pas laissé de commentaire.Peter D.
Cab wasn't clean and very low fuel. However I really like the service and location. Will recommend to everyone and will use again.Susan A.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.Christopher N.
The only thing that would be better is always getting a full tank and returning a full tank.JEN B.
Le client n'a pas laissé de commentaire.Jane L.
Explain the return process if returning when no one will be around (late nights, Sundays).SANDY H.
Honor your reservations. Uhaul cancelled my reservation 4:30pm the night before I was supposed to pick up my truck the next day. JUST AWFUL. AWFUL. Luckily, I got a smaller truck at a different location. It cost me more a d was too smallâ€¦ but I took it anayway. You guys are AWFUL.Dennis K.
Le client n'a pas laissé de commentaire.CHRISTIAN H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.JORDAN R.
Le client n'a pas laissé de commentaire.ANTHONY T.
Signage is very good. Hard to see from the road. I would think UHaul could do much better. Napa is not exactly a small town and could benefit from a robust UHaul presence.Brian M.
Everything was professionally and excellently handledKEVIN D.
I wish this location had trailers.LIBRADO A.
Very friendly and helpful person at the check in. Made sure everything was ready to go.CHRISTIAN F.
Process was absolutely seamless, efficient and professional.LAURENCE S.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.CATHERINE H.
Le client n'a pas laissé de commentaire.Ashley E.
Le client n'a pas laissé de commentaire.MATTHEW S.
Le client n'a pas laissé de commentaire.RYAN C.
Le client n'a pas laissé de commentaire.DAMIAN A.
Le client n'a pas laissé de commentaire.STACY C.
Email contract and closing bill statement.MARK R.
Van needed windshield washer solution. I never received an email copy of my receipt.JAMES K.
Fast and easy service ThanksSIDINALDO D.
I rented my truck for 24 hrs yet I was told if I don't bring it back within 22 hrs I would be charged a whole extra day If this is how uhaul is going to be doing business then my 5 year relationship of renting uhaul trucks will have to be done .LONNIE P.
Le client n'a pas laissé de commentaire.JAY G.
Le client n'a pas laissé de commentaire.KYLE M.
Le client n'a pas laissé de commentaire.FRANK L.
Le client n'a pas laissé de commentaire.ASHLEY G.
Le client n'a pas laissé de commentaire.WADELL M.
My drop location was horrible! No parking, no key drop box, no personnel available...Rosanna A.
There was a big fiesta taking place. They had the entire parking lot closed off. The mobile drop off again didn't work for us. Aman was very polite and helpful on the phone.June C.
Easy in and out registration and friendly staff.Luis C.
Le client n'a pas laissé de commentaire.Tracy A.
Le client n'a pas laissé de commentaire.DAVID M.
The place was really hard to see from the road. Parking was very tight. Probably ok for small trucks, but not for a big truck. We paid for 4 days rental, but only had the truck for 3 days. Do you offer any rebate for returning it early?Jesus S.