We had great service! We will definitely use the service again!
CINDY B
Customer Reviews for Cardinal Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Kenny Zinnel and Ly Tran were both very professional and helpful. My trip was delayed a bit and they were flexible. This group is top notch
MICHAEL BCar was out service when I got window on passager side blow air -25 and seat belt in passenger side doesn’t work that means car not for driving and car was not clean full with dog hair
Zija AVery very nice gentleman so fast and had me out of there within 30min! Will definitely be using this U-Haul company from now on!!
KASSANDRA CThe move in process for our unit was a breeze. Merci.
Rebecca S | RéservationNothing.
DAVID AThey are serving very nice
HENRY NStaff at this location were friendly, accommodating, and efficient. The equipment (trailer) that I rented was clean, functional, and well maintained. Thank you for the great experience.
KENNETH HKenny was super nice and helpful!
Landon BVery helpful got me hooked up and on my way.
STEVEN SFriendly service..not a thing thank you
LORI CVery easy drop-off. Didn't even get out of the car. Took just 5 minutes.
WILLIAM SN.D.
DAVID BAwesome place! 11 out of 10. Would recommend.
Aaron HThe reservation said return time was 5am n I asked for noon. It said I couldn't get it longer bcz another family needed it but then it turned out not to be true n they let me but I easily could've took it back after I saw that n it wasn't necessary
Heather KVery accommodating. Very personable.
CARY HIt was fast and efficient. KENNIE was exceptional to work with. He was knowledgeable and professional.
STUART CStaff was abrasive, loud and borderline rude. Always sarcastic response to simple questions. Yelled at my girlfriend too. Customer service is seriously lacking.
GREGORY EDropped off after hours so no personnel were there to be helpful. App drop off process was easy to use but this location had little to no phone reception so uploading the required pictures was frustrating. Otherwise, this whole process was much better than expected.
James GThe man who assisted us was AWESOME!!!! The world needs more of him!!! Thank you!!!
Daniel HReally friendly and helpful.
KENNETH KThey do it outstanding job that’s why I keep going back to them.
KENNETH ZI have rented quite a few U-Hauls from this location and Kenny is just absolutely wonderful
BRENDA SLy was outstanding to work with will use his again
KENNETH ZKenny was awesome. Super helpful and very pleasant. He helped me get everything all set up so it was quick and easy. It was a good experience in a stressful time.
BETH Vvery easy drop-off
CURTIS LThe staff was very helpful and friendly. The equipment worked well and was safe to operate.
kenneth gNothing!! I particularly liked the very helpful advice the employee gave me!! Good Man!!
JOHN BGreat experience!
TROY MThe location was clean and nice, but it was way out of my way. They told me it was only about 40 miles but it ended up being about 70 miles further. Not happy with that, but still used it as I was 400 miles away from home and needed a trailer.
Darren MCardinal Uhaul was incredibly friendly and accomodating. If I'm ever in need again, they will be my first consideration. Thanks so much.
randy oExcellent customer service. Very clean location and everyone was friendly.
Ken CHe was so kind amd helpful.
BobbiJo AThey kind a courteous and willing to work with me on my pick up time. I would recommend.
Nathan SIt should be expressed where they expect the truck to be dropped off prior to customer leaving with the truck. I was not told that I bought the one way trip and was told it would be okay to bring it back to the original location that I picked it up from. Please tell the customer where the truck needs to be dropped off!!!
Brooke HMaintenance put half way good tires on your vehicles
richard eI love me some Kenny. Thank you. I greatly appreciate your help with my move. And plus he gave me candy.
dorothy tSuper nice staff
Steve GThank you very much.
nick pBest storage facility ever! I was almost sad to leave. I will definitely use again if/when needed.
TIMI J | Expérience généraleKenny makes all the difference. I'll keep spending my hard earned money here as long as Kenny works there.
nick mThe gentleman had the equipment ready and was very helpful.
Avie CThe hospitality was awesome. All or questions were answered and and they made sure we understood. I will definitely be there again.
kent sKenny was very helpful and answered all questions and helped even parking the truck by our storage space. He made sure we had all we needed.
deb aEasy place to Work with felt like friends
RAYMOND CNot a thing Kenny always makes sure everything is perfect for me
Karen FGuy was very nice
William KRien
Kelly BThe guy at this location was super friendly and helpful. I've used this location before and he has been Great every time.
Alex KNothing needed for improvement. The customer service there, at Cardinal Storage and U-Haul, with Kenny is as good as customer service gets. Merci encore!
Ted BEasy to pick up and easy to use.
Adam BVery friendly fast and easy to work with!
tim dKeep up the good work!
Aaron GThe truck was dirty, smelled like smoke and there was garbage in the back. I had to clean it before we could put our belongings in there. Moving is stressful enough, I didn't need to have a bad experience with my rental on top of that. Would not use this company again.
Patricia CGreat experience
scott dManager very friendly and helpful.
Phyllis P | Expérience générale