Le client n'a pas laissé de commentaire.joshua R.
Customer Reviews for Caroles Auto Repair Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KRISTINA C.
Le client n'a pas laissé de commentaire.Kailey G.
Lenny at Carole's Auto Repair provided excellent service. We will do all future business in this establishment!!GREGORY B.
Berry fast service i was in and outIsidro L.
U-Haul changed my drop off location and I couldn't find the location and was late which cost me an entire day charge which is ridiculous when I don't even know why my drop off location was changed in the first placeKellen B.
Very helpful manager! Excellent Service!! Totally Satisfied.Bartreese S.
Good service and very helpful at all times!Bartreese S.
Le client n'a pas laissé de commentaire.JUSTINE S.
Very good service and very helpful! Very satisfied with manager! Merci.Bartreese S.
Nothing else to do. Your customer service is excellent!! Keep up the good work????Jorge I.
Very good service rendered!! Totally satisfied!!Bartreese S.
Le client n'a pas laissé de commentaire.Kalleia L.
Good location!!!Bartreese S.
Le client n'a pas laissé de commentaire.Patricia H.
For this location, CHANGE NOTHING! In fact I know a few locations that are strictly U-Haul that dont offer as good of customer service like I received from Caroles AutoLloyd D.
Customer service was awesome.Abram G.
Good job!! Please do not use personal Information on comments! Merci.Bartreese S.
Le client n'a pas laissé de commentaire.Ryan N.
Lenny provided great customer service. Very personable. Will use this location for all future u-haul needs.Rosemarrie R.
Le client n'a pas laissé de commentaire.William N.
Le client n'a pas laissé de commentaire.ANGEL M.
Great Experience, would definitely use this location again.Buffy W.
Everything was perfect the man at carols auto was very professional and efficientEdmund C.
Limited sizes of trucks available. Limited equipment for rental. Only one size box available. The only saving grace is that the staff is very pleasant and helpful.Ashley S.
Le client n'a pas laissé de commentaire.Arlette U.
Le client n'a pas laissé de commentaire.Jana C.
Le client n'a pas laissé de commentaire.Kelsey W.
Great experience.IVAN D.
Very helpful with renting and suggestions to make my move easier!DAN B.
Nothing really Lenny was a good man. Helpful and new his business. 10 in my book. MerciEli C.
Was an amazing experience and so easy. Will definitely recommend this location.Shiela H.
Excellent customer service. Quick and efficient!!!Lainisha C.
Le client n'a pas laissé de commentaire.Rebecca F.
Le client n'a pas laissé de commentaire.Linda J.
Great serviceWAYNE A.
Le client n'a pas laissé de commentaire.Valerie A.
Le client n'a pas laissé de commentaire.Angelica Z.
The dealer was very helpful and friendly I would use them again.Sandy J.
Le client n'a pas laissé de commentaire.Angela N.
Le client n'a pas laissé de commentaire.aljandro H.
I had uploaded my driver license while doing my reservation, not sure why it asked me again. It asked me about 3 times to upload my license which was frustrating. My reservation was at 8. I got there around 815. While the process time was average, my reservation included a dolly. When I opened the the uhaul, it wasn't there. I had to wait for the location to open and go inside to inquire. It was frustrating but the gentleman was nice. Feedback- make sure whatever is ordered is available at the reservation date and time.Ignacio B.
Le client n'a pas laissé de commentaire.Charice L.
The man was so nice and so helpful! Awesome expierence overall!Shoshana R.
Le client n'a pas laissé de commentaire.Nellie O.
The furniture pads were not in the uhaul. Please refund!!Eric V.
Excellent customer service. Very personable.Janice K.
Le client n'a pas laissé de commentaire.Daisy C.
A friendly and professional experience. They went out of their way to make moving easier. Merci.David M.
Le client n'a pas laissé de commentaire.Arthur F.
One of the easiest experiences I have ever had. The owner Lennie was very friendly and knowledgeable. Will not go to any other location. 10/10 Experience.Tyler W.
Le client n'a pas laissé de commentaire.Michele E.
Le client n'a pas laissé de commentaire.David T.
This is my second time renting from here last time I rented from here was when I moved to Arizona and I would definitely recommend this location very professional and curtiousDarlene D.
The guy that helped me (didn't get his name) was amazing!!!! A million thumbs up to him! Very nice man!
Great experience. Manager was very helpful.CK A.
Lenny saved the day ... and all cudo's belong to Caroles auto repair . If you look at my contract I was suppose to pick a truck up at Tires 4 less or some name like that at 9:00am . I show up there at 9:30 and was told there was no truck for me and it was U Haul corporates fault as it wasn't suppose to be there til noon ... he was no help at all ... I got rude with him yes but only after he said it's not his fault repeatedly:.. anyway I would like some compensation for my trouble please thank youMark C.
Le client n'a pas laissé de commentaire.Arthur F.
Nothing...everything went well...ronald N.
Owner of the location was very friendly!SARKIS D.
Very good customer service.Barbara H.
Le client n'a pas laissé de commentaire.Jamil H.
Le client n'a pas laissé de commentaire.TERESA G.
Le client n'a pas laissé de commentaire.Kristen M.
Le client n'a pas laissé de commentaire.Iesha R.
The auto transport was NOT supposed to have my F150 put on it. In fact, U-Haul doesn't have auto transports that will handle such a big truck. Yet Lenny lied in the computer and certainly didn't have a problem taking my 500 $. The auto transport lost it's tire 6 hours into a 7 day trip. I had to leave my truck behind and it will cost me thousands to get it here. This was wrong!!Shawn S.
Lenny was great in helping us with the rental. He immediately started the process while we were enroute to pick up the vehicle ThanksRON S.
Le client n'a pas laissé de commentaire.VICTORIA N.
Le client n'a pas laissé de commentaire.DANNY O.
Did every thing better then most people could have. Had a great experience. Thank you for your friendship. I'll never forget. Thanks again!KEVIN M.
Le client n'a pas laissé de commentaire.Linda W.
Le client n'a pas laissé de commentaire.ROSALIE C.
Nice guy there. Problem is with your website. I couldn't figure out what mileage you gave me. So I surpassed the mileage and I was taxed 20$. No big deal. I just wish I could have known. Make it simple pleasePete F.
The gentleman that helped us, Lenny was very helpful and easy to work with. Made it a great experience for us to make our move.Alex A.
Le client n'a pas laissé de commentaire.tracy C.
Excellent customer service A +Elizabeth G.
Lenny was amazing from initial call. He was knowledgeable and helpful. He was kind and patient. I rate him a 10/10!Lynn W.
It was a great experience considering my first reservation was with another dealer. My original reservation was with B J oil (847 W Highland Av San Bernardino, CA 92405) It was horrible. The man was rude and snatched the pen out of my hand. At Caroles, we were treated kindly and they offered amazing support after what we had been thru at the first place. We will happily use Caroles in the future.DEBRA N.
Very nice person to make business with.ALBERTO D.
Le client n'a pas laissé de commentaire.DENNISE B.
Le client n'a pas laissé de commentaire.JENNIFER J.
Le client n'a pas laissé de commentaire.Michelle K.
Lenny was friendly & professional. Exceptional customer service.andrea C.
Le client n'a pas laissé de commentaire.ALMA B.
Lenny, the owner of Carole's Auto Repair Service, is wonderful! He was so helpful, personable, and accommodating. I highly recommend this location for uhaul sevice, and I will definitely return in the future. Thanks Lenny!Nicole P.
Le client n'a pas laissé de commentaire.DOUG M.
Le client n'a pas laissé de commentaire.Sierra J.
Le client n'a pas laissé de commentaire.LASTARR L.
Le client n'a pas laissé de commentaire.EDWARD K.
U-haul service was great, consistent as always. Ignore the response from a Ramiro Estrella, it was generated by an internet troll.Leonard K.
Our rental was smooth from start to finish. The owner was very helpful, and handled everything professionally.JOHN A.
Filthy, disgusting, dangerous location site with dirty, sweaty, rude employee who was completely incompetant in giving me directions to his location causing me to be late picking up my truck. Then I got there and watched as he hung up on callers and told them to shut up when they spoke over him. Location is horribly placed on the side of the road without proper signage and no indication on where the front entrance is much less where to park. The "shop" itself is more like a little dark dirty shed with a laptop for him to "do business" without and seating or AC for customers and with filthy dusty items all around. Flies and spiders all over you while you wait on your truck. Finally received our truck that reeked of body odor. We were beyond disgusted please do not go here there are many other Uhaul distributors in the area!!!!RAMIRO E.
I was never given a receipt for my 140 $deposit nor my 111 $payment when I returned the truck that I rented, I would like to at least be given a receipt or email for my money spent ..thxIRENE A.
nothing; everything was perfect. thank you!Graham K.
It's perfect no need to fixbreanna B.
Lenny was so helpful, made my rental quick and easy... Will rent from them again. Thanks BillWILLIAM A.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Kimberly J.