Le client n'a pas laissé de commentaire.
Lorenzo G
Customer Reviews for Caroles Auto Repair Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Thank you for the rental, we did not received a receipt, with the brake down of the charges.please provide a receipt. Merci.
Henry SUpdate/Add Equipment. Have OPTIONS available in order to assist Customers better. At least keep up with the surrounding U-Haul Agencies within a 10-15 mile radius. At least "Act like" the Customers are somewhat valuable.
Kimberly BThere isn't really anything to improve.
Shawn GLenny was super friendly. Helpful. Courteous. Made my experience soo efficient. I recommend to everyone.
Sina FStaff was friendly, curtious, talkative and understanding when problems arose with my phone.. reservations were not easy with my phone, then I found out my phone update was the problem. I would recommend this uhaul to everyone.
Teresa ACarole's auto repair was very accommodating and even gave me a break on the initial rental. Friendly and very helpful the truck ran like a dream. Couldn't recommend it enough. 5 stars, would definitely use them again.
David WTruck was ready on time, clean, filled up with gas, fast in fast out, with a smile.
William SNo Change - Outstanding Customer Service
Marcos NCarol auto repair went above and beyond. He showed me how operate the large truck and gave some recommendations for the area. Glad to have such welcoming and accommodating people in the area.
Alison DGreat service from Lonnie!!
Lisa CGreat service. Will do business again when needed
Rose GI'm going to go into the location tomorrow to check on a charge on my card. I was charged on the day that I rented the truck - OK fine - but then an additional charge was done the following day - NOT OK. I would also like a hard copy of the transaction for my records, but was told everything is done online only. I do not have printing capabilities with my phone, so have no way to keep a copy in my file. Is this something that is specific to the location or is it online only at every facility?
Debra BJust lower the price a bit
Geraldine GThis location didnt have boxes, it didnt have tape Terrible location and then lied and said i wouldnt charge extra for box truck because i reserved a pick up truck and you cant rent a pick up truck unless you have a ID in that state and the city ur renting in its the worse location ive rented from
Martin ALe service à la clientèle était génial. Walked in as a stranger left like i made a new friend. Lenny is very customer first type of shop owner. Highly recommend
Juan GI was having a bad experience at the beginning of this . First I had to go further add mileage to my rental, my contract did not reflect the correct information on my rental which made me even more worried, received two different rental agreements with different prices, but thanks to the place where I rented my rental he handled everything, I am sure the uhaul system has issues and that is scary, but thanks to who we dealt with, he turned it all around and made this a wonderful experience and regained my trust in uhaul again. I would recommend him to my family and friends and I would definitely rent from him again, awesome guy, and place ten ⭐⭐⭐⭐⭐
EDWARD ANothing perfect 👍
Moe RAucun
Gary HQuick and efficient customer service. Most definitely will return.
jawana mThe vehicle i got smelled like cigarettes and was dusty and floor had dirt on it was not received clean was not happy with experience but got the job done
Jonathan RThe gentleman at this location is totally the best. Very professional and very friendly. I am so glad I found him. I will definitely go to him the next time I need to rent a truck. No doubt about that. Thank you so much for awesome customer service.
Julia CVery helpful very detailed
Mark FLennie was understanding and very accommodating when I needed to rent the Uhaul for longer than expected. Excellent service à la clientèle.
Pia GN/a
Leila GLower the cost per mile. Too high
Mark AI am not happy with the service reservation was set for 8:30.
LaVon GThey changed me $64 to go from San Bernardino to Lucerne valley
Cynthia HGreat customer service we were well taken care of. Everything went smoothly. Definitely will recommend & continue to use. Thank you guys so much
Samone CHave maybe a broom in case we forget not to pack our broom up so we may clean up after using your trucks
Lisa CRien
pam BRien
Pedro BThank you Mr. Leonard… Excellent customer service! Blessings to you ! Ms. Sophie Dudley
SOPHIE DThere is no need for improvement everything was perfect!
tarnisha hExcellent service à la clientèle
MICHAEL TThe representative for Caroles Auto Repair Service was very Accommodating. He was the only one in the area that had a truck available. When I need It again I will definitely rent from him.
debra fLenny is very helpful. Great service!
Robin BCustomer service was top notch. Was in and out in minutes
John WLenny was very helpful and professional. I would recommend this location everytime. If I could give 10 star I would.
Donna NGood service and product
Wayne AExcellent service à la clientèle.
GLORIA EHave more options and selections
EZEKIEL MGreat customer service. He was awesone
PATRICIA JLenny is great and it was so easy at this location - outstanding!! highly recommended. thank you.
DAVID BThe service here is top notch!! Thank you!
DEVANN Pcheck out equipment correctly and check it in so person doesnt get ripped off like i did on milage. i drove 4,5 miles one way and the same distance to return and got charged for 45 miles. then couldnt reach dealer to correct it.
patricia GNothing, my service was Excellent.
DAWNMARIE DEverything way great.
ROBERT MEverything was very professional. I was very happy with the whole experience definitely will return.
Tonja A