Customer Reviews for Carrizo Florist
(U-Haul Neighborhood Dealer)

116 reviews

1700 Pena St   Carrizo Springs, TX 78834

(830) 876-3457

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(830) 876-3457

1700 Pena St
Carrizo Springs, TX 78834

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4

Customer did not leave a comment.

MANUEL E. 
Rating:
4

Customer services were terrible! Truck front tires were not balanced, had a terrible wobble.

samuel G. 
Rating:
1

Doesn't need to be a Uhaul/Flowershop. No experience and no help from the employees.

Kyle S. 
Rating:
5

Customer did not leave a comment.

Joseph L. 
Rating:
5

Customer did not leave a comment.

SANTIAGO H. 
Rating:
5

Gracie was a lot of help and knew just what to do GREAT JOB

Paul B. 
Rating:
1

They need someone who knows what their doing.??

ALFREDO A. 
Rating:
5

Great spot and great customer service!

Maria B. 
Rating:
4

Customer did not leave a comment.

Raul L. 
Rating:
5

Customer did not leave a comment.

Robert E. 
Rating:
5

Customer did not leave a comment.

Yvette T. 
Rating:
4

Trailer had dirt in it and air pressure was too low in one tire.

STEVE A. 
Rating:
5

Customer did not leave a comment.

Araceli C. 
Rating:
5

Customer did not leave a comment.

dean D. 
Rating:
5

Customer did not leave a comment.

Beatriz W. 
Rating:
3

Customer did not leave a comment.

Kenneth H. 
Rating:
3

The Uhaul dealer at Carrizo Springs had issues with their computer and was unable to provide an documentation I needed.

Hector S. 
Rating:
5

Customer did not leave a comment.

Tommy M. 
Rating:
3

They made us wait quite a while and then had the wrong dolly's on the contract. We got the right ones on the contract and they still put the wrong ones on the truck. They also could not print the contract so they asked for my phone so that they could take a picture of their computer screen for me to use. The picture was very blurry and you were not able to read anything on it.

Matthew H. 
Rating:
2

Carrizo location was a floral shop and a note was left that a flower delivery was being made, indicating would return ASAP, only to find out they would not return until after lunch.

Noe R. 
Rating:
5

Customer did not leave a comment.

Brendan J. 
Rating:
5

Owner came to work on Saturday just to meet me so I could pick up the trailer. Very helpful.

Jeff H. 
Rating:
3

I wish that the customer service would be better. The main lady that took care of me seemed to have an attitude and I didnt like that very much.

Anthony J. 
Rating:
5

Customer did not leave a comment.

RUBEN A. 
Rating:
5

Customer did not leave a comment.

Delia V. 
Rating:
5

Customer did not leave a comment.

amber S. 
Rating:
5

Your trailers are remarkably heavy a cut my fuel economy in half. Not sure i will ever rent a trailer.

STEVE A. 
Rating:
5

Customer did not leave a comment.

Juana F. 
Rating:
5

Excellent all around service 5+ star rating!

JORGE R. 
Rating:
5

Folks were very friendly and very helpful! They had the exact trailer I needed, and everything went smoothly without a problem.

Joshua P. 
Rating:
5

Customer did not leave a comment.

Sandy P. 
Rating:
2

Had to wait 45 minutes past pick-up time for someone to arrive to the location.

Travis J. 
Rating:
1

Rude and the plates were expired

miranda L. 
Rating:
3

Make sure the information that is in the system (gas and mileage) is accurate.

Dexter M. 
Rating:
4

Check the address, GPS stops 1 block short of being there.

Mike M. 
Rating:
1

Pre registered online, took way to long on “paperwork “ should've been sitting there waiting for me to sign. I even called ahead 5 mins to tell her I was on my way. Had to find help to move a cinder block one inch while I lifted the trailer myself on my truck, she was quick to advise me she's not allowed to help with the trailer, I said you don't have to, just move this block while I pull up on trailer.....very poor attitude, never rent from this place again!!!??

James S. 
Rating:
5

This is a great location with a very friendly owner. Highly recommended!

Elbert O. 
Rating:
5

Very helpful location, warm and friendly. The service was excellent.

Elbert O. 
Rating:
5

Customer did not leave a comment.

curtis C. 
Rating:
5

Customer did not leave a comment.

alma P. 
Rating:
5

This would be my choice for Uhaul rentals places in Carrizo Springs. Service was quick, the owners were very knowledgeable of their equipment. The owners were also very friendly, it made for a great experience.

Sylvia G. 
Rating:
4

Need more parking area for Uhauls.

Alfa R. 
Rating:
3

Not enough parking area but we were still able to drop off.

alfa R. 
Rating:
4

Customer did not leave a comment.

Hector T. 
Rating:
5

I originally reserved the trailer in Laredo, Tx. Despite the Laredo reservation, there was not one available in Laredo. The nearest trailer "car hauler" available was more than 70 miles away. My son had an accident 3 hours from home. The property where the tow truck dropped the vehicle was a business that wanted it moved. We were on a schedule. Due to the reserved yet unavailable car hauler in Laredo, we were two hours past our dead line. I recommend tracking of equipment electronically so customers making reservations will know what equipment is available.

SHERRY O. 
Rating:
1

Reserved 10' the truck 2 weeks ahead and they still didn't have the available, even after the confirmation email.

Gabriel Z. 
Rating:
5

Customer did not leave a comment.

Christopher V. 
Rating:
3

Customer did not leave a comment.

MATT M. 
Rating:
4

Customer did not leave a comment.

BEATRIZ W. 
Rating:
5

Customer did not leave a comment.

Jeff H. 
Rating:
3

Customer did not leave a comment.

Ladonna F. 
Rating:
5

Gracie is wonderful! Always great customer service! You will not regret doing business with her.

Eugene F. 
Rating:
5

Customer did not leave a comment.

Charlie H. 
Rating:
5

Customer did not leave a comment.

jake J. 
Rating:
5

Customer did not leave a comment.

Vicki K. 
Rating:
5

Customer did not leave a comment.

Esther G. 
Rating:
3

Customer did not leave a comment.

Manuel P. 
Rating:
5

Made sure reservation was up to par. Excellent people skills.

julie S. 
Rating:
5

Quick drop off

Domingo C. 
Rating:
5

Great

jimmie R. 
Rating:
5

Customer did not leave a comment.

brandi M. 
Rating:
5

Customer did not leave a comment.

Cody M. 
Rating:
5

The location was recommended by a family member.

Yolanda F. 
Rating:
5

Everything was great. Loved the trailer. Will continue using u haul

suzie G. 
Rating:
3

Tires for trailer were very low on air and trailer was located several miles from store location for pickup

Samuel A. 
Rating:
5

Customer did not leave a comment.

Neil L. 
Rating:
3

Customer did not leave a comment.

Milton M. 
Rating:
3

Customer did not leave a comment.

daniel V. 
Rating:
5

Customer did not leave a comment.

Catarino A. 
Rating:
5

Customer did not leave a comment.

Sara A. 
Rating:
4

Easy access to drop off truck after hours

raul V. 
Rating:
2

Not even worth putting dwn. To describe it , it was and smelled like a dumpster with beer spilled everywhere. I had to clean it for a 6 hr drive. This was on 2/9/16. Returned it the same day and no rufund or anything. The guy I returned it to kept all paper wrk. I hv called 3x and still nothing.

CAROL L. 
Rating:
4

Customer did not leave a comment.

LYLE W. 
Rating:
4

Customer did not leave a comment.

David A. 
Rating:
5

The office was close upon my drop off. Office is not open on Saturdays.

SANTOS P. 
Rating:
4

My only issue is the pigtail connection for lights does not reach to the tow vehicle let alone to the end of the trailer tongue.

DAVID A. 
Rating:
3

Customer did not leave a comment.

PHILLIP S. 
Rating:
5

Customer did not leave a comment.

LOREIN M. 
Rating:
5

The gentleman who checked me in (Juan) was very nice, went out of his way to help me!

JOHN T. 
Rating:
1

Terrible customer service. We not knoledgeable at all. Wasted more of my time and were not even helpful. Do not recommend to anyone.

RITA C. 
Rating:
5

Customer did not leave a comment.

ANTONIO R. 
Rating:
5

Customer did not leave a comment.

WILLIAM D. 
Rating:
3

Trailer was not clean grass on the inside

ROGER D C. 
Rating:
4

Customer did not leave a comment.

clifton D. 
Rating:
5

Keep doing what you're doing!

JAMES M. 
Rating:
5

Customer did not leave a comment.

martin M. 
Rating:
5

Customer did not leave a comment.

JOEL J. 
Rating:
5

Customer did not leave a comment.

Melissa A. 
Rating:
3

There was no one available during normal business hours and a fill-in was sent over. The person filling-in was not able to give us any information or a receipt. I finally received a receipt via e-mail but it was only for the additional gas charge. I have not received a receipt for the overall rental of the vehicle.

PAULETTE G. 
Rating:
3

The only complaints I had was the lady's there didn't seem to know how the system worked.It took a while to reserve and even longer to get the trailer when I went to pick it up.Also when I finally did get to the trailer alot of grass had grown up around it,therefore it took a little bit to pull it out by myself.Otherwise they were very friendly an polite they just need more knowledge and customer service when it come to hook up.

LEE W. 
Rating:
4

Customer did not leave a comment.

CRYSTAL R. 
Rating:
5

The owner welcomed us to the town with open arms she even gave my wife a Rose The drop is a florist small town USA got to love it

RODGER B. 
Rating:
5

Fix issues with company web site.

Ninfa C. 
Rating:
5

The Lady at shop was absolutely excellent.. made us feel very welcome . She really made it easier for us due to having car trouble. Felt like I knew her for a long time. Thanks for being a kind person

Shirley B. 
Rating:
4

The personal was polite and helpful.

SABINO A. 
Rating:
1

During operating hours no one was available at location and when she arrived 2 hours later than our scheduled pick up time she was extremely rude.

Donald H. 
Rating:
4

Customer did not leave a comment.

Keith F. 
Rating:
2

I have been requesting the final bill to be sent to me via email for two days and I still don't have it

PATRICK C. 
Rating:
4

Customer did not leave a comment.

Alonzo J. 
Rating:
1

The lady that was at the florist showed up 30 minutes late to begin with. Then it took her 2 HOURS!!! to get my rental to me which put a delay on my whole trip.. I was very dissatisfied with the service and I am surprised Uhaul didn't try to compensate me in anyway.

Marc V. 
No reviews have been submitted for this location.

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