The staff friendly and professional
Martha L
Customer Reviews for Carrizo Florist
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Amazing staff at Carrizo location
David SFast and easy service
Ada FIt was a straight forward set up, customer service was great
STEVEN GVery friendly and helpful
Carmel DAs far as I’m concerned not a thing
Eduardo MLady attending the business no customer service at all the way she would answer a question in a bad mood
Abelardo TAsk for a drop of at Eagle Pass and was not told in Schertz one didn’t exist
John SLady on front desk was very kind and humble love her attention and kindness.
Marco MWe reserved our U-Haul truck and trailer 9 months in advance as soon as we knew we were moving and were extremely frustrated to find out the day before our pickup date that there were no trucks available near us and we would have to drive almost 200 miles round trip to pick up our rentals. We received a slight discount and an extra day, but we had to rearrange our schedules completely in order to accommodate this. Upon arrival to the location the truck didn't have air in a tire, and the pull behind trailer had not been swept out and was full of dirt. A different truck was given to us but during our return we found out the pickup location didn't alter the paperwork to show what truck was signed out to us. Thankfully nothing happened during our trip as our paperwork wouldn't have matched the truck we were using. As a military family that uses U-Haul every two to three years for moving, we were very disappointed with how this reservation played out. Please do better next time.
Sarah PJuan Was Great!
Wesley AI have no complaints, the service was very good and professional!
Juan CI'm not the best at backing up with a trailer and the rep very helpfully said for me to just unhook on the spot and I was on my way quick! Still had a four drive ahead!
Celestino Hnone
Ernesto NI don't think there's nothing to improve. Carrizo Florist staff are very friendly and helpful.
Alfredo VTo much troubles for drop the trailer is don't have persons in tje locarion and is same troubles for contact the correct person in U-Haul. Jump from the number to anumber for finded the corect person . Other problem is the distance ..... driving over from 2 hours for dropping the trailer.
JOSE BAwesome service!!!
Ruben DI will recommend only because you can return through online services. Personnel at this location never returned a phone call or email.
vicky rN/a
Orlando Ronly only person there was knowledgable on the u-haul trailer I rented
John CEverything went very well. No improvement needed.
CLAUDIA AAWESOME!
RONALD YCustomer services were terrible! Truck front tires were not balanced, had a terrible wobble.
samuel gDoesn't need to be a Uhaul/Flowershop. No experience and no help from the employees.
Kyle SGracie was a lot of help and knew just what to do GREAT JOB
Paul BThey need someone who knows what their doing.??
ALFREDO AGreat spot and great customer service!
Maria BTrailer had dirt in it and air pressure was too low in one tire.
STEVE AThe Uhaul dealer at Carrizo Springs had issues with their computer and was unable to provide an documentation I needed.
Hector SThey made us wait quite a while and then had the wrong dolly's on the contract. We got the right ones on the contract and they still put the wrong ones on the truck. They also could not print the contract so they asked for my phone so that they could take a picture of their computer screen for me to use. The picture was very blurry and you were not able to read anything on it.
Matthew HCarrizo location was a floral shop and a note was left that a flower delivery was being made, indicating would return ASAP, only to find out they would not return until after lunch.
Noe ROwner came to work on Saturday just to meet me so I could pick up the trailer. Very helpful.
Jeff HI wish that the customer service would be better. The main lady that took care of me seemed to have an attitude and I didnt like that very much.
Anthony JYour trailers are remarkably heavy a cut my fuel economy in half. Not sure i will ever rent a trailer.
STEVE AExcellent all around service 5+ star rating!
JORGE RFolks were very friendly and very helpful! They had the exact trailer I needed, and everything went smoothly without a problem.
Joshua PHad to wait 45 minutes past pick-up time for someone to arrive to the location.
Travis JRude and the plates were expired
miranda lMake sure the information that is in the system (gas and mileage) is accurate.
Dexter MCheck the address, GPS stops 1 block short of being there.
Mike MPre registered online, took way to long on "paperwork " should've been sitting there waiting for me to sign. I even called ahead 5 mins to tell her I was on my way. Had to find help to move a cinder block one inch while I lifted the trailer myself on my truck, she was quick to advise me she's not allowed to help with the trailer, I said you don't have to, just move this block while I pull up on trailer.....very poor attitude, never rent from this place again!!!??
James SThis is a great location with a very friendly owner. Fortement recommandé!
Elbert OVery helpful location, warm and friendly. The service was excellent.
Elbert OThis would be my choice for Uhaul rentals places in Carrizo Springs. Service was quick, the owners were very knowledgeable of their equipment. The owners were also very friendly, it made for a great experience.
Sylvia GNeed more parking area for Uhauls.
Alfa RNot enough parking area but we were still able to drop off.
alfa RI originally reserved the trailer in Laredo, Tx. Despite the Laredo reservation, there was not one available in Laredo. The nearest trailer "car hauler" available was more than 70 miles away. My son had an accident 3 hours from home. The property where the tow truck dropped the vehicle was a business that wanted it moved. We were on a schedule. Due to the reserved yet unavailable car hauler in Laredo, we were two hours past our dead line. I recommend tracking of equipment electronically so customers making reservations will know what equipment is available.
SHERRY O