Le client n'a pas laissé de commentaire.
Danielle S.
Customer Reviews for Cary Moving
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great!
Brian A.I have rented trucks from this location 5 or 6 times over the past 8 years and the service has always been exceptional. Also, I have never had any problems with their trucks.
GEORGE V.Thanks
ahmad E.Great operation and inventory selection.
Charles A.My drop-off experience was issue-free. Helpful and friendly staff at this location. Very professional.
William H.This location was ok. I had to wait a while to be seen. One of the employees was cursing where I could hear them. The truck was clean and operable.
BRIAN Y.Excellent
CARL W.The temperature in the office was about 90F with the heat blowing at full power. Very odd.
Richard A.I rented the trailer for a "day" but was expected to return it in 8 hours, not 24.
THOMAS A.Overall friendly. Explained to me in detail that I would be receiving an email after the return. Was on top of it!
Lorena S.Store looked disorganized, put drop box outside for keys so we don't have to go in
KATHRYN P.I was charged for safe tow insurance when I specifically chose no insurance.
SOPHIA W.Make it easier to correctly install your app on an iPhone without having to go to another computer to get the email & authorize website use, etc
Marhn F.they desperately need more employees to help. have rented from another place close by and was in and out of the other place in 5-10 mins max. this pace and their ONE PERSON WORKING ALONE took FOREVER. The front desk person was too interested about talking politics and who he voted for, was a real turnoff (even though he was nice enough) and made it take unnecessarily long, i had to interrupt and ask do you need anything else from me or can we wrap this up. I would actively choose to rent a uhaul elsewhere for same price even if farther away location. I'm glad my experience there is over.
Frank W.The experience was fine, the truck was clean and worked well, but since the uhaul site's GPS wasn't working correctly, even though I was at the right location, it kept telling me it couldn't locate me. I had to call customer service and have them check me in over the phone. The return process worked very smoothly, however, and took less than 10 mins.
David B.Excellent, as always
Edward T.Great service and the condition of the truck was good too.
Ravi T.We keep coming back because you all make it easy!
David F.Very knowledgeable and professional.
Caslee S.No smoking should be allowed in the trucks. Our truck smelled like tobacco smoke.
Jeffrey C.My location for pick up was changed 3 times, this one was 25 minutes each way. On moving day I spent almost two hours of judging driving to pick up the U-Haul, take it to the location, drive it back to U-Haul and drive back to my destination. I feel as if this was to get more money out of me for more mileage on the bill rather than the original location that was very close and moving within the same complex. The estimated price the first time was 40 dollars. I feel like I got scammed
Amanda W.I had to go to two locations to find a van despite having a confirmed reservation.
Louis G.Straight forward and friendly.
Steve F.Great service
abdeslam I.Customer service was outstanding.
PHILLIP W.I checked my equipment out after hours. I accidentally reserved the wrong size truck. Customer service was able to correct the issue- literally in less than five minutes. When I returned my truck the staff was extremely polite and helpful.
Melanie B.Nothing. It was super easy to rent the trailer and the sales associate was helpful.
jeffrey P.I have used this location several times for local trailers and to drop off trailers after long-distance drives. They are very professional and I would highly recommend them.
Joseph F.Pick up and drop off was easy and efficient. No problems with the truck.
Olivia H.I hate to give such a low score because the truck was clean and the gentleman who check me out was great. unfortunately, The score is based of the white male who checked me in (Sorry i didn't catch his name) . not a great experience. No greeting, no personal interaction, just looked pissed off. A smile and a hello isn't that hard to do for paying customers.
Jay C.The U Haul employee at Cary moving was very helpful. He helped me hook up the auto trailer. Was my first time and he secured the trailer to my truck and fastened my car to the trailer. The move went smoothly thanks to his efforts.
Timothy W.All the employees and managers are very hard workers and we're very helpful I will continue to come to this location and refer them to all my friends and family.
Carter C.Speedy work! Looked after me and were very helpful.
JOHN C.None of the blankets I had ordered a week in advance were there to use. The truck ran very rough. It stated a quart tank; however it was only half of that.
Lou H.Changed my order from a 26 foot truck to 20, I got a call from a representative saying this location had the 20 foot truck so I went here instead of my original location. The workers told me the representative lied to me as they only had a 26 foot truck available to rent me. Also I rented a furniture dolly, they did not have any to give me which made my move much more difficult. The workers are nice I guess, scheduling is just completely unorganized
Adam B.Easy drop off
Kristy N.Awesome. A+
Chris M.No recommendations everything was perfect!!!!
Regis D.