Le client n'a pas laissé de commentaire.Lea L.
Customer Reviews for Cast Global Shipping
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Forest, CA 92630
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 10h am à 2h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Do not give faulty equipment to customers and do not bullshit with customersFRANK M.
I highly recommend this location. The store Manager is very helpful and goes beyond to help customers. If I need uhaul again this location is my first choice for sure.MONA K.
It was a fast process to finished at the location. Very friendly management and the van was clean and ready when I got there.JACQUELINNE G.
I got charged for insurance without telling me . I called store for several times to see whats going on !! Nobody answer my callAMIRPASHA M.
Le client n'a pas laissé de commentaire.TODD A.
The person that assisted me was very friendly and helpful.Steven M.
Very helpful customer service. I always go this location when I need to rent U-Haul equipment.Lauren M.
Le client n'a pas laissé de commentaire.MICHAEL S.
Very easy to rent and excellent customer service.Paula C.
Le client n'a pas laissé de commentaire.Charles R.
I found it rather cumbersome to use the app check in and check out procedure. I eso cially didn't like having to take photos of the truck, odometer, etc. I'm sure someone can verify that without me having to take photos.THOMAS A.
The man at the front desk was very nice and made my rental easier. Merciluis P.
It is over a week that I have returned the Van and still waiting for 10 $. overcharged refund. Is it Uhaul requirement to take a photo of Renters?Michael H.
Le client n'a pas laissé de commentaire.Houman N.
Provide small pick up trucks instead of Van for quick moveMichael H.
Le client n'a pas laissé de commentaire.Romeo D.
Wonderful experience. The van was great. The guy in the store is very nice. It all went very well. Not bad money for a few hours with a cargo van. Those Ford Transits with the EcoBoost V6 are quite zippy, too!Tyler R.
The attendee at the location of the pick up was very friendly, helpful and informative.JOHNPAUL L.
Le client n'a pas laissé de commentaire.RYAN C.
Le client n'a pas laissé de commentaire.Corey S.
Le client n'a pas laissé de commentaire.Shu C.
Le client n'a pas laissé de commentaire.Peter N.
Nothing, great experience.Jennifer F.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Brittany H.
Great helpful and friendly manager, easy access next to freeway off Lake Forest and 405/5,,,,,near gas station for easy refill. Rented a van 19,95 $ (plus miles and gas) way cheaper than hiring movers for a quick moving job to consignment store :)Davida M.
Owner is great person and easy to transact with - will use next time 100 %Robert N.
Great experienceMichael S.
Paul is very friendly and it's a pleasure to do business with himVINCENT L.
Le client n'a pas laissé de commentaire.Zaher K.
We used less miles than the guesstimate so hopefully it will be a couple bucks cheaper than quoted ??JAMES MICHAEL C.
Great service, super easy and smooth. Thanks!Guido A.
Nothing. Keep up the good workFrederick S.
Amazing customer service!!Rachael B.
Le client n'a pas laissé de commentaire.Jeaneve G.
Robert was very friendly and professional! Really appreciated his phone call reminders too.Wayne B.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Nadine C.
I love the Aspan location in Lake Forest. They're always super nice & accommodating. Always a quick smooth transaction.Rita N.
Awesome, thank you!Oleksiy Z.
Le client n'a pas laissé de commentaire.Susan H.
Van was very nice and I received excellent customer service from Rob @ Goin postal.Amber W.
He was very nice and this was an easy move. ThanksCindy V.
nothing - it went really smoothCasey L.
Very easy to work with. A great experience.Miral K.
Friendly service, quick process, good rental rate.Juan A.
Le client n'a pas laissé de commentaire.Hen Shih L.
got NAILED on extra miles - rip off and very disappointing - will not be using uhaul againmatt H.
Le client n'a pas laissé de commentaire.Kang L.
OMG, I'm so bad with names, but the gentleman that helped me with my rental was very professional, courteous and superb. He made my experience flawless. If you need a rental, this is the place to go to! I will definitely come back here in the future.Frederick S.
Great customer service! Will definitely use them again!Rick K.
Le client n'a pas laissé de commentaire.Milind S.
Paul the manager always provided us with excellent service, I recommend his location to a friend and family and other companies for using Uhaul for moving needs.Dan L.
Le client n'a pas laissé de commentaire.matt H.
Pleasant customer service, great van!Anna M.
Very nice and helpful employeetracy T.
Paul was excellent. Great customer service. In and out within 5 minutes!David Y.
Excellent service! Courteous and comprehensive communication throughout the process. Significantly better than another U-Haul outlet previously used. Will definitely recommend and use again.james H.
Le client n'a pas laissé de commentaire.Vladimir S.
Wow!! super kindness!!!Sukmin C.
Le client n'a pas laissé de commentaire.Lala M.
Very friendly service.Joseph B.
Rob is very helpful. Thank you again.Jonathan P.
Good value, excellent serviceJustin F.
Le client n'a pas laissé de commentaire.Ali S.
Le client n'a pas laissé de commentaire.Dave S.
Le client n'a pas laissé de commentaire.Ken C.
Le client n'a pas laissé de commentaire.Jung H.
Excellent location, very fast service. Much easier than going to a larger Uhaul loacation.Nick S.
Le client n'a pas laissé de commentaire.Eric S.
Excellent service overall. Awesome customer service and availability of equipment.Dan L.
Le client n'a pas laissé de commentaire.Lauren M.
Le client n'a pas laissé de commentaire.Pengfei L.
Everything is excellent.Dan L.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.NAWAF A.
Le client n'a pas laissé de commentaire.Dan L.
Le client n'a pas laissé de commentaire.Masa I.
Le client n'a pas laissé de commentaire.Patsy T.
I have dealt with this location twice and both times were not great. The first time I was dropping off and found out once I got there that I had to drive it 10 minutes somewhere else. This time I went to pick up the truck and the keys weren't in the same place as was indicated on the check in website. They did not answer the phone so I had to dig around and find the keys on my own. Then when I get back, I take all the pictures I need and get the truck all locked up and walk up to the building and there is a sign telling me to drop it off somewhere else again. Neither I, nor U-Haul was informed of this change as I found out after I called the U-Haul support.Amber K.
Their computer was not working so I never got a receipt or know the charges. Please send me one. The rep was friendly and tried to help out. Had a hard time finding the location. Artsellsfaster@gmail.com Toni Holtzmantoni H.
Dirty. Smelled like animal waste.Amin S.
Le client n'a pas laissé de commentaire.Lee M.
Le client n'a pas laissé de commentaire.Sam M.
Absolute best serviceRAHIM Y.
Le client n'a pas laissé de commentaire.Durhan M.
Le client n'a pas laissé de commentaire.Andrew K.
Le client n'a pas laissé de commentaire.Jiajun Z.
Perfect service. Very friendly and helpful.STEVEN K.
This Uhaul location is great! Paul is very nice and takes care of any rental requests I may have. I rent from Uhaul quite a bit and this is hands down the best experience I have had. I look forward to continuing to rent from Paul!Michael S.
Everything was exceptional!Terrence C.
Le client n'a pas laissé de commentaire.Shahem A.
I got conflicting information from several people at uHaul Customer Service about whether I could drop off at this location after hours or at all, got simply incorrect information from uHaul Customer Service as to where I should go and again, resolving this issue took well over 1 1/2 hours of phone calls. Your central Customer Service is simply a mess. They got everything wrong on both ends.Ruth L.
Le client n'a pas laissé de commentaire.Diane W.
Very good service! Thank you so much! I'm recommend this location for my friends. Nick.Nikolay V.
Paul is great!Michael S.