Le client n'a pas laissé de commentaire.
Nurlan M
Customer Reviews for Cast Global Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
You overcharged me on gas. Fix it or loose my business!
Casey LJust keep doing what you are doing. Excellent customer service. The 3rd time I have used this facility. Need I say more.
ROBERT DI received excellent service at the Aspen Street location. My rep was knowledgeable and helpful. I discovered that I had left something in the van when I had returned it after hours on a weekend. Again, received a good response and items safely returned.
Marlene JI was contacted multiple times by U-Haul corporate asking when I'd return the vehicle, days after it had been returned. Something fell through the cracks but luckily I had a copy of my receipt.
Gary LThe tank was on 7/8 I drove it for 28 miles and added two gallons of gas. They charged me $26,82 to fill up the tank!!! why should I pay for a half empty tank? That's not fair! Completely unsatisfied!
Ahmad MKeep up the great service!
Hendrie AStaff was very nice, vehicle was good but had a burned out turn signal left rear.
Gary KVehicle was ready when I arrived. No waiting. Customer service was top notch. Check out was fast and efficient.
Antony JExcellent service!
Vernon MExcellent service à la clientèle. Fast and Efficient transaction
Shana NGreat customer service, entire process was easy and smooth
Don PGreat host.
Iakov GGood experience overall. This was the first time I have ever driven a moving van. It is easy to drive. My only issue during my move, I had a problem opening the other doors- both side and back. So I only used one of the double doors.
Evangeline SThe shop is fine but just a bit small so available items are limited. The location is great and easy to access. The van was new (less than 10k miles) and likely the best item I have ever rented from Uhaul.
Michael CEverything went well, was able to pick up the truck earlier, which helped a lot.
Aliaksandr KOnline reservation, and there I refuse to have insurance. When I went to pick up the truck, they didn't give me any contract and I think from the system they changed me to have the coverage that I have seen at the last receipt. I refuse it I didn't want any coverage.
Leni BSuper fast send easy. Paul is awesome
DAVID PAdjust tire pressures to give the accurate mileage.
Mike HBest costumer service, Paul assisted me all through out the process, answered all my questions and made the process smooth
mike pContinue to use excellent customer service
ROBERT DNeed more available trucks with different sizes ..
William EGreat customer service! Awesome vehicle definitely would recommend and use them again!
Christina SI would recommend location only because my vehicle was not a good one
Teresa FVery easy transaction. Friendly representative on premises.
Robert SVery professional. Explained the total costs.
ROBERT DEverything was good and Paul was friendly and helpful. The only surprise was there was $20 fee charged for the after hour drop off. I dropped it off at 7pm and the office closed at 6pm. Had I known that, I would have arranged for one hour earlier. There was no mention of it during the booking nor pick up.
Katherine PVery easy to deal with. Friendly and helpful in my rental. Would recommend.
Hugo MNothing everything was great even the nice guy working there, very helpful, respectful and thoughtful.
MICHAELRENZY GPaul (owner) was very kind, professional and enjoyable. He runs a very efficient operation and ensured we had a successful and easy renting experience.
JAMES ADidn’t get a receipt and was overcharged almost the same amount afterwards
MARINA TJust amazing store and the service first class!!! I will use again!
MELANIE MThe gas gauge was not synced with the capacity of the tank. That caused a problem when filling it before returning.it.
RICHARD WGreat customer service and clean vehicles! Strongly recommend-
MICHAEL SThe owner Paul was very friendly and explained instructions well. Would highly recommend renting from this location in Lake Forest!
Michael LDo not give faulty equipment to customers and do not bullshit with customers
FRANK MI highly recommend this location. The store Manager is very helpful and goes beyond to help customers. If I need uhaul again this location is my first choice for sure.
MONA KIt was a fast process to finished at the location. Very friendly management and the van was clean and ready when I got there.
JACQUELINNE GI got charged for insurance without telling me . I called store for several times to see whats going on !! Nobody answer my call
AMIRPASHA MThe person that assisted me was very friendly and helpful.
Steven MVery helpful customer service. I always go this location when I need to rent U-Haul equipment.
Lauren MVery easy to rent and excellent customer service.
Paula CI found it rather cumbersome to use the app check in and check out procedure. I eso cially didn't like having to take photos of the truck, odometer, etc. I'm sure someone can verify that without me having to take photos.
THOMAS AThe man at the front desk was very nice and made my rental easier. Merci
luis PIt is over a week that I have returned the Van and still waiting for $10. overcharged refund. Is it Uhaul requirement to take a photo of Renters?
Michael HProvide small pick up trucks instead of Van for quick move
Michael HWonderful experience. The van was great. The guy in the store is very nice. It all went very well. Not bad money for a few hours with a cargo van. Those Ford Transits with the EcoBoost V6 are quite zippy, too!
Tyler RThe attendee at the location of the pick up was very friendly, helpful and informative.
JOHNPAUL LNothing, great experience.
Jennifer FGreat helpful and friendly manager, easy access next to freeway off Lake Forest and 405/5,,,,,near gas station for easy refill. Rented a van $19,95 (plus miles and gas) way cheaper than hiring movers for a quick moving job to consignment store :)
Davida MOwner is great person and easy to transact with - will use next time 100 %
Robert NGreat experience
Michael SPaul is very friendly and it's a pleasure to do business with him
VINCENT LWe used less miles than the guesstimate so hopefully it will be a couple bucks cheaper than quoted ??
JAMES MGreat service, super easy and smooth. Thanks!
Guido ANothing. Keep up the good work
Frederick SAmazing customer service!!
Rachael BRobert was very friendly and professional! Really appreciated his phone call reminders too.
Wayne BI love the Aspan location in Lake Forest. They're always super nice & accommodating. Always a quick smooth transaction.
Rita N