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STEVEN S
Customer Reviews for Cavalier Sales And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The Cavalier crew is always friendly and helpful. A+
CHAD SExcellent customer service
Lillian AExcellent Customer service with their knowledge of packing and using equipment. They were highly interested in understanding my needs and helping me to achieve my moving goals. I would definitely work with them again and highly recommend this business.
Deanna FGreat service and communication. Friendly people with excellent equipment.
JEFFREY JThe folks who run this U-Haul location are friendly, professional, and communicated well with us. I'd highly recommend them if you need a U-Haul rental in Loveland.
Nina BWhat a spectacular experience. The couple who runs the stop are incredible people and I very much appreciate them.
Caleb CThe first place you sent me to was closed. Bad experience . So you sent me to the above and they were great.
Matt AGreat, personal service. Very nice, new van. Gene went out of his way to be there for us for a late night pick up. Can't say enough good about this UHaul site!
Tracy GThe owners of Cavalier Sales & Service are friendly and professional. Best U-Haul store in Loveland, Colorado by far!
Joan LWonderful service! They came out and made our return super easy.
Marvin WVery friendly and helpful while unloading and returning the equipment.
Thomas CThe people whom run it were extremely nice and friendly! If I need to ever rent a truck, that would be the place.
Burton HPenney and Gene were very courteous and informative. They made the process quick and easy. I will rent here again.
Brad TVery pleasant and easy process!!
Susan MFrom the location to the people the was a great experience. Staff was outstanding!
Mike TNothing really, Penny and her husband were so helpful and friendly!!
kyle lImprove the steering responsiveness on the 15-ft truck.
Franklin BOwners were over the top friendly, accommodating and helpful.
Chad HVery sweet couple who run this location. Very considerate, family friendly and I'll rent from them again in the future.
REBEKKA KShould be closer to customer
Jukka SThis was my best experience with U-Haul. Very friendly and truck was ready to go when I got there. I will definitely come back if I need there services!
Louis KThey were great!
Dayna CKind, courteous and professional
dan aDon't let the customers smoke marihuana in the cab. The odor is terrible!
Christopher S100 %
Shelly MPrompt friendly and efficient. Well maintained clean 15 foot local truck.
JOHN BPenny was amazing! We ran into having snowstorm that messed timing up and she was so helpful!
James GWonderful truck- easy to drive. Professional company. If I need a U-Haul again, I will contact this location again.
Linda BUnexpectedly helpful and went the extra mile, especially without cell service, after hours. Merci.
Julianne MPenny was great and met us outside. The only issue was that the location was difficult to spot from the road. Luckily, GPS took us right there.
Rachel SThe people who run this U-Haul business are very professional and extremely friendly. If I need to in the future, I would definitely rent from them again.
Darin OVery apologetic about the lites and also Pointed out that the straps had wear on them that made them unacceptable and potentially dangerous and needto be replaced
curt mThey found a piece of tv wall mount and let it outside so I could pick it up. Very nice, I would rent a truck from them again!
Greg BPenny was absolutely wonderful!
CONNIE CFriendly staff that is helpful and she greets you on arrival.
John SHad a reservation at a location closer to me. Recieved a call an hour before I was to pick up equipment that it was not available at the agreed location. Had to drive another 30 miles to puck it up. Plus an additional hour and a half of my time and fuel in the truck. Without compensation. Wasn't happy about that.
Robert WThe woman was very sweet and helpful.
Margie MVery knowledgable and friendly agents at this location!
David RNo need for improvement this team went the extra mile , ha ha, I felt like family I was treated with such professional friendly and helpful service. I would highly recommend this location to any one ready to turn in their u haul equipment in this area! Extremely well done! Merci.
Adrienne HExcellent experience! Best uhaul location I've encountered! Merci.
Laura AEveryone was nice, but the service was quite slow, and they seemed surprised and unprepared for a truck return.
Adam TNo improvements needed; they are very helpful!
Judi PIncredibly helpful, friendly, accommodating, made my move so much easier, convenient, and quick.
Jessika LTruck and accessories were ready as requested. Friendly staff, easy check-in. Highly recommend.
Barry DFriendly staff and excellent customer service!!! Fortement recommandé!
Ben PAbsolutely nothing to improve the absolute best experience I’ve ever had hands-down renting a U-Haul. They were super easy to work with and they we are very very very accommodating!!!!!!
MARCUS DHave the requested size truck available to be picked up location much closer to requested location.
Duane PI don't think you really can improve on the kindness and willingness of Gene to help us set up the truck and towing trailer. He took great care to ensure all equipment was in great working order. We didn't have a single problem with either the truck or trailer for 1300 miles after his thorough going-over. Especially gratifying was his encouragement for us in the daunting task of moving two households to Tennessee. He and his wife were a godsend in a fretful time. May God bless them both!
ALAN KI requested a pick up in Estes Park I verified the rental on Friday on the U Haul app that it was in Estes. To make sure I called and left a message at the Estes location on Friday morning. I finally got a call Saturday afternoon from the Loveland location and that's when I found out that we had to drive 25 miles down the mountain to get the truck. I asked if we could pick it up on Sunday because of the extra drive down the mountain. I was then charged an extra day and extra millage.
Mary FIt seemed like the software kept freezing up when I tried to pick up the truck. I registered everything online prior to picking it up to save time and it still took 30 minutes to fill out everything out again. Also when I ordered it online and asked for just an appliance dolly it auto populated for 1 of every item available. The people at the counter were super nice and apologetic but it seemed to be a technical issue more than anything. I would rent from them again.
Jeff DPlastic rap was not evailable at the location
Andrey BLoved the customer service.., Penny was awesome, we will deal with her again
Linnie S