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Karl S
Customer Reviews for Cedar Closet Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Check in and Check out was seamless, very friendly and would definitely use again !
JEANNE MThe manager at the location was very clear and respectful of what I needed to do to pickup and return the Dodge van.
ANDREW NThe gentleman that works there was very friendly and helpful and I left my expensive handheld vacuum in the van on accident and he was nice enough to hang on to it until I could pick it up
JOSEPH JFound a car carrier and picked it up the day before, so it was on site when we arrived vs having to go to 2 locations. Very friendly, helpful and ensured we had everything we needed for the move. The customer experience was exceptional and that say's a lot in today's world where most people don't care. Fortement recommandé!
Damon HAll good, super service! Thank you
MARTIN MNothing, truck was perfect!!
Adam RMike was great!
CHARLES BThe gentleman who helped me was very professional!
RICHARD PGreat job!! trip to FL was easy peasy with UHaul
JULIUS VCouldn't have been easier or better! Excellent experience!
RUTH KMike K -Runs a tight ship. He is organized and efficient. The facility is secure and clean. It's a great place to use, if you need additional storage space.
James M | Expérience généraleThe trailer I reserved was ready for me upon arrival. I walked around it and determined that it was in good shape with fairly fresh tires. No improvements were needed. Hauled my car great with no issues whatsoever. Perfect!
BRUCE EIt's not a U-Haul problem: Cellular service only was one bar at this location. Uploading photos, etc. took a long time for each photo.
Edward CExcellent service!
RICHARD JDid not like that you can't go inside the building without a mask. Would also like the option to return inside office even if I picked up via mobile.
John Cnothing
Frederick MVery well done!
PATRICK WKeep it up! By far the best location around.
Duke KTruck seemed like it needed major maintenance. Extremely sluggish and had to step on gas hard on turns.
ASHLEY LMy only issue is this is not where we ordered our U-Haul from. I don't know why we got switched probably because the other place didn't have what we wanted? The new place also didn't have what we wanted ready, but they were able to give us an appropriate alternative.
Gregory GMike was amazing at getting us hooked up and on the road!
KYLE WPrompt service and attention from "Mike", the gentleman at desk and apparently managing the operations.
DENIS AMike is extremely helpful and very professional
Paul M | Expérience généraleThey are always very helpful and kind when I rent from Cedar Storage. It is fast and easy to get exactly what I need. Hours are great. Highly recommend this location!
Jeffery RThis place is a very good location to do business with. The employee is so courteous and helpful and goes out of his way to make sure you are satisfied. A1 rating. Great job!
Sheree MThis is the go to place in Howell/Brighton for trailer rental. Excellent service à la clientèle. Merci.
Garry CMike is Great. I will rent again from him . Russ
Russ RThis was my second time renting from this location. Once again everything was seamless. Mike is very thorough & professional.
Arla TEverything was great and people working here were just the nicest! Merci.
Erika TNothing! Very helpful and superior service
Cheryl ROffice manager was extremely helpful from updating my reservations to loading up my wife's car on car transport.
Don MVery Friendly Person
Bryan BCustomer service was friendly and helpful. Pick up was smooth and easy and the truck was a work horse. Well worth paying extra for the heavy duty furniture dolly.
Laura DCedar closet is my favorite place to rent U-Haul equipment from. Mike is the manager there and he is just amazing, super friendly and super fun to be around. Can't say enough about him. Bryan Kimbel
BRYAN KThank you for helping my husband and I to move ourselves to our new home.
Joyce RThe agent in the store was very helpful and personable. Would definitely recommend him for a raise or promotion.
Mike RService was wonderful. Very personal and even helped me repair a blown fuse with their fuse. Will definitely use this location again
robert gExcellent service à la clientèle.
WENDY MI missed the ability to set a cruise control, but everything else was EXCELLENT. My husband can't drive a vehicle any more and I wasn't sure I could drive the 15 foot truck, but no problem at all.
Joyce RThe trailer worked well.
Pat DMike did a great job and made the experience really ready. I'm a repeat customer and highly recommend him and uhaul
DOUG BGreat experience!
Joel CGreat in every way!
James FVery nice, very professional. Everything I needed for an antidote to a high stress moving day.
Martin HThe 24 hr service overall is great/convenient. Some problems today w the app. I texted w service rep Jennifer. Then app froze. My question: I wasn't able to upload all of the photos of the exterior of the cargo van. Would you like me to send them to somebody now? Or are you able to verify the time date? I took the photos in case of question arises? Thank you. Janice Belanger
Randall CTruck was brand new - so couldn't be nicer
Paul MService was excellent
Dan GLots of technical difficulties on the U-Haul end. Tons of issues trying to get the truck which made my rental be pushed back 30 minutes from my scheduled time. Had to sit on the phone with someone from the company to get help. Very frustrating process, overall truck was great. But quite an issue when you are 30 minutes late to pick up furniture.
Sydney JStaff was excellent
Michael DThe assistant, Mike Kerr, was excellent. Very helpful and knowledgeable.
Mark AMasking is important to us.this store should be the model for all other stores. Nice and safe to visit. We will definitely be back and tell all our friends they are safe if they visit. We love people and businesses with Masking!!!!
Jared HMike did a great job and was flexible with my rental requirements. I highly recommend this location!
DOUG BI like the new ramp door on the 5x8 trailer... However it would be nice to have a good handle on each side of the door. I have no issues with the location or the human service at this location. I had issues with the big door being frozen closed and not having a good place to grab the door for a pull. A grab handle on each side of the door would be a great improvement.
Jeff SThe app was very glitchy. Please fix.
Brett DEverything was great
Jay GMike is great. Wouldn't go anywhere else.
Jon RI truly enjoy running from Mike that runs the cedar Closet Uhaul storage in Howell Michigan .He is always super professional and does a great job every time I rent from his location.
BRYAN KEverything was great and the representative was top notch.
George WThey were very professional. Je les recommande chaudement. Mike Kerr was a great help.
Thaddeus M | Expérience généraleIt is always a pleasure to do business with Cedar Closet Storage. Mike is top-notch - the best at all he does for his customers and for the business.
DAVID R | Expérience généraleMike ,at Cedar Closet Self Storage was extremely helpful with us. We moved out of state and he made sure that we were aware of the facility guidelines and policies. Customer service was great ,it was clean, and secure. We highly recommend Cedar Closet.
Scott S | Expérience généraleMike was an awesome manager for your facility. I would certainly recommend Cedar Closet to anyone needing that type of service.
GERALD B | Expérience généraleI was a tenant at this facility for many years. I always felt that it was safe and secure.
JAMES M | Expérience généralegreat personnel great service would definitely use again
ROBERT M | Expérience généraleI would like to recognize Mike in the office. He went above and beyond to assist me with the right unit for my needs. I would highly recommend this facility!!
Todd G | Expérience généraleGreat customer service!!
Hartland M | Expérience généraleMike was always willing to be helpful to me .
JACKIE G | Expérience généraleMike was extremely helpful and courteous.
Carolyn P | Expérience généraleI placed the order online, but when I arrived, the charge was $20 more. That was disappointing, but Mike explained the websites are screwed up. I`m happy with the unit.
Privacy R | Premières impressionsThe storage employee that I spoke was very polite and courtesy
Privacy R | Premières impressionsexcellent condition unit snow ice an issue but doable
Privacy R | Premières impressions