Not ONE thing! The lady and gentleman that run this location are "text book" perfect! They go that extra mile to make your experience a good one! I'm coming back again the 25th.Michael H.
Customer Reviews for Cedar Street Sinclair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rawlins, WY 82301
(Exit 215 Off I-80 Across the street from Days Inn)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 8h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ken B.
Le client n'a pas laissé de commentaire.Timothy S.
The service was excellent. They went out of their way to help us. I recommend this rental location to anyone needing U-Haul equipment in the Rawlings, WY area.Gregory V.
Great service !!!!Jacob F.
Sandy was very nice and explained everything to us that we needed to knowhenry J.
More inventoryStuart C.
Le client n'a pas laissé de commentaire.Wesley Patrick B.
Le client n'a pas laissé de commentaire.dan W.
The main lobby smelled horribly or cigarettes and made me nauseated, I was unable to stay in the store and had to have my husband check out the vehicle. I am also pregnant and was very unhappy about the second hand smoke I was breathing in. Friendly staff, very unimpressed about the horrible cigarette smell.Kimi B.
Great and very friendly location!!!!Shannon Z.
Le client n'a pas laissé de commentaire.steve T.
Le client n'a pas laissé de commentaire.Frederick M.
Used this location several times Sandy is very helpful and friendly.phil T.
Would prefer to not have to drive 3 hours round trip to pi k up a rental. But service was efficient and friendly.Cheryl G.
Le client n'a pas laissé de commentaire.Alex N.
Le client n'a pas laissé de commentaire.Alex N.
Le client n'a pas laissé de commentaire.JENNIFER M.
Le client n'a pas laissé de commentaire.Karran B.
More trucks.andrew F.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.Sharon R.
Le client n'a pas laissé de commentaire.Samuel W.
No one was at my location when I dropped off the truck and trailer. I understand having a person there costs money, however you rely on people having a smart phone with which to turn in their stuff. Not everyone has a smart phone and although I do, your system couldn't locate me for nearly 40 minutes. This was overall the worst experience I have ever had with Uhaul, from start to finish.Anita H.
Le client n'a pas laissé de commentaire.Barry W.
Le client n'a pas laissé de commentaire.Nancy L.
Very friendly and easy pickup. They called me a couple of days ahead to confirm my reservation.Beverly P.
Very friendly location!!!Ed V.
Le client n'a pas laissé de commentaire.kendra P.
Donna was so nice and helpful. We could not have asked for anything better or more than how she treated us. A-one and highly recommended!Dara L.
Very friendly service, very quick too! Speedy drop off!Dawn P.
Le client n'a pas laissé de commentaire.john H.
The lady at this location was a gem. After getting a call 2 days before moving that we would not be getting the trailer reserved, we had to drive 2 hours to get it ourself. Not the best news when you are driving across the country. She was kind and sympathetic. I am happy with her kindness and still unhappy with uhaul as it was a huge inconvienience during a hectic time.Beth G.
Very helpful location and friendly !!GARY L.
Le client n'a pas laissé de commentaire.Kyle H.
Great to work with. I had to extend the use and drop off location and UHaul took care of everything without a hitch. (Pun intended there) ThanksChristopher U.
Sandy was excellent to work with.Chris D.
Le client n'a pas laissé de commentaire.Charles H.
Equipment was in great shape, location was friendly and helpful. Truck/equipment rental process went very well.Jeff K.
I had reserved a 6x12 trailer a week and a half in advance. Two days before my move, I got a call from U-Haul saying there was no 6x12 trailer at my pickup location, and the only trailer they had was 5x9. I was a little annoyed, but I agreed to take it. Upon arriving at the location to pick up the trailer, I found out that the trailer they had for me was open air. I really wanted a trailer with a roof so I could fill it to the top with boxes. But since I had no other option, I agreed to take the trailer. I couldn't fit all of my things in the trailer, so I had to make two trips to Colorado, which was a huge pain. And I also had trouble covering the open trailer with a tarp, which also was a huge headache to deal with during the move. I had made my reservation online, and the woman at the pickup location just said that she doesn't like the internet and that she wished I would've called instead. I just don't think that's a good way to run a business. I would not reccomend this location, and I think that, if it's possible, people should choose another location to pick up their equipment.Brad W.
Le client n'a pas laissé de commentaire.Mark D.
Good experience. Great service!GARY S O.
Good staff that went above and beyondJonathon R.
Le client n'a pas laissé de commentaire.Jayson N.
Wonderful location very helpful and friendly young lady!!!Eli G.
Le client n'a pas laissé de commentaire.Ostan W.
No additional boxes were available.Benjamin W.
Le client n'a pas laissé de commentaire.Joshua S.
Friendly and wonderful owners. They were very helpful and welcoming.Mike F.
Quick and easy.Alan D.
The lady employee here went over and above to ensure that we could return our U-Hauls trucks and car carriers instead of driving two hours to Casper, WY. THANK YOU!!!!!Joseph F.
Le client n'a pas laissé de commentaire.charles B.
Just love this location so friendly and so easy to in and out!!!!!Janell G.
Had an issue with the first truck, got a replacement truck within the hour. Amazing service.Tracy W.
Always a great experience at this location. Very friendly and ready to helpseth R.
Le client n'a pas laissé de commentaire.Melinda M.
Tire on drivers side was new, but mounted on a bent rim so it shook the entire trip. Wasn't too bad but I've always had great equipment from U-Haul so was expecting more. There where even 3 yellow x's on the rim and you could see that it had been hit by something.Scot S.
Le client n'a pas laissé de commentaire.Debra A.
Le client n'a pas laissé de commentaire.luke R.
Sandy Weickum was perfect. Truck was ready and clean. We had zero issues only success working with Sandy. Moving is hard enough without trying to get an out of state phone to work on your so called 24-7 pick up. Person to person customer service is critical.Debra A.
Le client n'a pas laissé de commentaire.Robert T.
Very friendly location!!!Richard B.
My truck was fairly new. Seat was comfortable. But all the good was taken away b/c of the pickup point change at the last minute. And the truck drove terrible. On the highway it pulled hard right. Much driver fatigue.Michael V.
Trailer had damage from a previous user and due to neglect of repair caused blown fusesThomas M.
Le client n'a pas laissé de commentaire.Lisa K.
Le client n'a pas laissé de commentaire.Jalene L.
Le client n'a pas laissé de commentaire.lisa M.
1) Make sure the truck or equipment is available when it is booked well in advance and not call me the day before I need it to tell me that it is not available. 2) Make sure the truck and equipment are not filthy and when it is, tell me I won't be responsible. They didn't even offer to clean the truck or equipment, so I had to clean it myself. 3) Make sure the vehicle has more than half a tank of gas. After all the inconvenience I have been through, It would have been nice to have more gas so I did not have to fill it up before I left town. 4) The customer service has been absolutely terrible and I had to make a trip back to Rawlins to pick up the rest of my household goods. This took more time and money out of my pocket. If I had the 26 foot truck, it would have been enough and I wouldn't have had to make the extra trip. 5) Please read all notes of my complaints. The customer service has been terrible. 6) I am a loyal U-Haul customer, I cleaned the truck and trailer and left it with a full tank of gas. I did this because I am a loyal customer and always have been. If this is how U-Haul treats loyal customers, I am done with U-Haul.David H.
Excellent service à la clientèle.Christina L.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.dean W.
Miss Sandy and Larry were absolutely outstanding. They went way above and beyond to make the start of our journey a beautiful experience. Everything went 100 % as arranged. The big old 26' Ford was in perfect condition nd handled easily, trailer and all.Ben C.
Le client n'a pas laissé de commentaire.Paul K.
You assigned me to 1A Johnson Rd, but they didn't have the 5X8 that I was promised. But the person at this address helped locate one in Rawlins on Cedar Street and because of this mess, you gave us a 20 % discount rate. We do appreciate that.Maynard Y.
Le client n'a pas laissé de commentaire.Dora P.
Very helpful, came out and jacked up the Uhaul trailer so I wouldn't have to physically lift off the hitch on my pickupGaylene D.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Oscar P.
Excellent service...Ben W.
Sandy was very professional and very well informed. She went out of her way to get us on the road and is very nice.RALIGH B.
Le client n'a pas laissé de commentaire.Sandy W.
All was good.Gregory F.
Check equipment more thorough.Frederick K.
Le client n'a pas laissé de commentaire.Luis R.
What a friendly and helpful location. Thank you SandyKALPESJ P.
Sandy was very friendly, fast, and helpful. Would definitely recommend her location to anyone.Destiny B.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.Michael O.
Le client n'a pas laissé de commentaire.ida T.
The owner Sandy was amazing and comical as all get out kept a smile on our face the while times we were there I recommend her to any and every one for sureAmber Rose M.
Le client n'a pas laissé de commentaire.Kirk B.
Le client n'a pas laissé de commentaire.william F.
Le client n'a pas laissé de commentaire.VAN C.
Wow! Awesome local U-Haul in Rawlins Wyoming. She had all the paperwork ready. She explained everything and even gave me an extra day to get to my destination! I definitely will use this location again!Ronald S.
Le client n'a pas laissé de commentaire.Tyler S.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Lynn B.
Drop off was a breeze, only took 5 minutes.Scott J.