Everything went very well. Staff was polite and helpful.
Jason S
Customer Reviews for Celina Ship & Print Hub LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am a returning customer here at this location. The staff here is always friendly and helpful throughout the entire rental process. Pickup was quick and seamless. The truck was also clean. I recommend this location to anyone looking for UHaul rental. I will be back again. Definitely a 5 star experience!!!
BABAJIDE AU-Haul had 141k miles. Check engine light was on and had less than 1/2 a tank of gas.
CHARLES DMaybe explain where everything in the truck is.
Karen BI got charged for two days even though i returned within 23 hrs
achyuth kExtremely difficult pick up, had to have customer service help since we could not be located as being in the correct place. Check engine light was on in the truck when we picked up and we were told to go ahead and use anyway. We drove it from there to the first stop, less than 5 miles away, loaded and when we attempted to drive to the second location it died multiple times. It eventually restarted and we were able to get the unload location. While there we attempted to get in touch with someone about switching out the truck for another before moving forward and after being told we needed to speak with about 5 different people to do so ended up being told to keep the truck anyway and that it was just a “glitch”. This “glitch” happened several other times making our day much longer and very stressful!
Brandie F