Le client n'a pas laissé de commentaire.David R.
Customer Reviews for Celina Store N Lock
(U-Haul Neighborhood Dealer)
Pour nous contacter
Celina, OH 45822
(At Hwy 703)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure the equipment is cleanArlane C.
I will continue to utilize U-Haul as long as Jess is involved. She is fantastic at her job.CORY S.
Le client n'a pas laissé de commentaire.Jeremy W.
Le client n'a pas laissé de commentaire.Candi W.
Le client n'a pas laissé de commentaire.Susan G.
Le client n'a pas laissé de commentaire.jan W.
There was a roach in my trailer!!!!Jenna D.
The vehicle was clean and operated smoothly. However, the air conditioner needs to be serviced. While it provided some cool air, it was by no means operating correctly for our 90 degree round trip drive to Bowling Green State University. During both check-in and check out...the service and friendly attitude of Jessica was oustanding and you just don't see a lot of that anymore. She is an asset to U-Hall.Kurt K.
Le client n'a pas laissé de commentaire.Harold N.
Le client n'a pas laissé de commentaire.Ted T.
Truck was very old and can use updatingken S.
The online check-in process was difficult, but Jess in the office was great to work with. Working with U-Haul was an overall great experience.CORY S.
Le client n'a pas laissé de commentaire.BARB S.
Customer service when making the reservations and when picking it up was top notch. Very polite, friendly, and extremely helpful.Dorthea M.
Le client n'a pas laissé de commentaire.Erin L.
Le client n'a pas laissé de commentaire.Donald K.
Le client n'a pas laissé de commentaire.LORI B. | Expérience générale
Le client n'a pas laissé de commentaire.Reamond C.
Online after hours check in out is nightmareVincent B.
The lady was super friendly and extremely knowledgeable about what my needs would be. This was the best experience ever renting a U-Haul.RICHARD M.
Le client n'a pas laissé de commentaire.RICHARD M.
Customer service was great!Danil S.
Very clean and organized.DeAndre J.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Colin W.
Very helpful in resolving issues due to leaking roofCynthia H.
Le client n'a pas laissé de commentaire.RICHARD M.
Did drop off after hours. Easy process on location. Many issues with uhaul website.Lucas V.
Inside of truck was dirty lots of dog hair!!Melissa C.
Le client n'a pas laissé de commentaire.Kevin C.
Staff was courteous and helpfulTHOMAS A.
Le client n'a pas laissé de commentaire.Emily B.
Great place.. Staff is wonderful. Will use again in the fall.Robert B. | Expérience générale
Nothing needs to be improved. Jessica is amazing and goes above and beyond!!Linda M.
Le client n'a pas laissé de commentaire.Eric B.
Best Uhaul place I ever dealt with.Peter D.
lady who mans the Celina ohio store is professional and helpful highly recommend. all good and I will be back due to moving for at least 2 more rentals, thank youTim W.
Le client n'a pas laissé de commentaire.Billy L.
Le client n'a pas laissé de commentaire.James L.
Everything was great. Very friendly service.SHANNON S.
Le client n'a pas laissé de commentaire.JEROME F.
Equipment was ready and check in was no hassle. Polite and helpful staff.RUSSELL M.
Everything went very well. Jessica was a pleasure to deal with and as far as I am concerned, there is really nothing I can think of that would of made it any better.JOHN P.
Le client n'a pas laissé de commentaire.Alvin P.
Le client n'a pas laissé de commentaire.JUSTIN C.
As long as you have Jessica at the front desk, no improvement needed..She is Amazing..Very knowledgeable, and helpful..I've been a customer at this location several times the last few years and she is the Best !!LARRY W.
Le client n'a pas laissé de commentaire.JOSEPH B.
Le client n'a pas laissé de commentaire.THERESA K.
Le client n'a pas laissé de commentaire.CAROLYN B.
Le client n'a pas laissé de commentaire.Eric K.
Le client n'a pas laissé de commentaire.Joanne R.
Do not rent from UHAU, dropped truck off on day expected and they charged extra day. Truck was terrible, pay 90 to fill up and drove 150 miles and had to fill again. Highly disappointed.JOHN G.
Le client n'a pas laissé de commentaire.DENNIS R.
The truck I rented was filthy and disgusting dirty inside. With the problems of COVID in todays world you would think they would clean interior between each use. I had brought my container of wipes along just in case it was dirty. Thank God I did!!!!NANCY B.
Le client n'a pas laissé de commentaire.Deborah D. | Expérience générale
Le client n'a pas laissé de commentaire.Justin E. | Expérience générale
The storage unit was well hep up and secure would recommend these storage units to anyoneLarry M. | Expérience générale
The customer service rep. , Jessica, that works there on a regular basis is an outstanding employee! She is always very professional, extremely helpful, and very friendly. She always has a smile and always gets the job done. Definitely an asset to the company.Phillip S. | Expérience générale
I hear the parking lot will be paved which should eliminate the gravel dust. each time I visited my car had to be washed and also cleaned inside from the gravel dust. each unit's door is covered in spider webs which means there are lots of spiders that get into the stored items and carried home. I had some in my car from transporting. Something should be done to mitigate the spiders.Kevin J. | Expérience générale
Le client n'a pas laissé de commentaire.Lois L.
Le client n'a pas laissé de commentaire.AMY B.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.AKASA B.
Friendly staff. Eager to help!!JAMES M.
Le client n'a pas laissé de commentaire.JERALD M.
Windshield was a mess both inside and out and the inside of truck was not swept out good....I had to do it myself....JAMES H.
Le client n'a pas laissé de commentaire.Carol P.
Clean modern storage facility with plenty of space to get your items in and out. Good access to Celina and not far from the lake for folks with boats.Derren B. | Expérience générale
Le client n'a pas laissé de commentaire.Kellee C.
Thanks!!!Ted H. | Expérience générale
Le client n'a pas laissé de commentaire.DEAN F.
Le client n'a pas laissé de commentaire.Marc D.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.VINCENT H.
Le client n'a pas laissé de commentaire.DAVID L.
Nothing, The young lady working was friendly,hard working and knew what she was doing. They wonder about the work ethic of the new generation but she is not one of them.MATTHEW B.
Smooth, quick, and well explained. Best moving experience ever!Jason D.
Everything was clean and secure, even 6 months later. Reasonable prices and the staff is very courteous and knowledgeable.Jan H. | Expérience générale
It has always been a pleasure to work with the staff at Celina Store N Lock. Thank you.Christopher C. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES L.
Excellent service! We were well taken care of to ensure our trailer was properly hitched!NANCY M.
The location is great. UHaul corporate's online check out application leaves a lot to be desired. I had to spend over 40 minutes trying to get the online portal to work before customer service finally did it over the phone. Definitely not the fault of the Celina location. Would absolutely use them again, but would check out in person and not online.Jacob L.
Le client n'a pas laissé de commentaire.VANESSA H.
Le client n'a pas laissé de commentaire.Aaron W. | Expérience générale
Nothing they were absolutely perfect.CASSANDRA S.
young lady on duty was very helpful.RALPH S.
Did a great job !!Diana B.
Fast, friendly, professional service. Very reasonably priced. Equipment was very good quality and preformed as needed with NO issues.Dicke P.
Le client n'a pas laissé de commentaire.richard M.
Le client n'a pas laissé de commentaire.Logan H. | Expérience générale
Le client n'a pas laissé de commentaire.Sheri R.
Le client n'a pas laissé de commentaire.Jeff C. | Expérience générale
Le client n'a pas laissé de commentaire.RODNEY M.
Had unit for 5,5 years. Was satisfactory and clean except for mice. There were mouse droppings all over my stuff when moving out and two dead mice in the unit that I found. Fortunately, so far, they did not get into too much stuff. Definitely in some boxes and mouse urine on many boxes and cloth covers over furniture. Please do more to get rid of the mice. Decon works great and I should have used some in the unit and so should you, the storage owners.JANE D. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN Z.
Easiest and convenient company to work with!!MARJORIE E.
Le client n'a pas laissé de commentaire.IVAN O.
The trailer was a bit interesting. It was clean but bounced all over no matter what spead we were going.Nick E.
Le client n'a pas laissé de commentaire.Zach A.
It was a great experience. Jessica is extremely helpful and knowledgable. They are the best!!Edward K.
Le client n'a pas laissé de commentaire.Daniel F.
Jessica was very helpful and a pleasure to speak with.ADAM F.
Le client n'a pas laissé de commentaire.Charles L.
The staff was very helpfulAndy G.
Service was great.Linda F.
Le client n'a pas laissé de commentaire.Claire G.
I dealt with a very professional person when picking up my rental. She was very quick at check in/out.Ted H.
The attendant who works there (Jessica) is very knowledgeable and explains everything very well. She is very helpful. This facility is clean and well organized. This location is very professional!Richard P.
The owner was amazing and customer service was off the charts! It was a family owned business and it was clear that they cared about me as a consumer.Scott T.
Very good and expeditious process.Matt N.
Le client n'a pas laissé de commentaire.STEVEN D.
The employee at this Uhaul was wonderful. She was very professional and helpful!Andrew E.
Le client n'a pas laissé de commentaire.Kurtt H.
A crank lift on the double axle trailers would be helpful.Duane P.
I showed up to get my unit on the day of my reservation. There wasn't any available. I don't recommend reserving online. It was not fault of Celina Store N Lock. They were very nice and helpful.Carrie K. | Réservation
I went to sign my contract and the lady working at the counter, I believe her name was Jessica, was absolutely fantastic. I know our stuff will be safe there. It was a wonderful experience.lindsey k. | Réservation
Facilities were clean and the staff were very helpful.Stetson M. | Réservation
The lock was hard to slide open.. I had to use a hammer to get it to slide so I could open the door. Other than that, everything went as planned.Amy B. | Réservation
PropreJeanel K. | Réservation
The lady handling the situation was very knowledgeable and helped us find a unit to fit our needs when we realized what we reserved was too small.Justin F. | Réservation
Everything went smoothly and Jessica was very knowledgable about her job and friendly. I enjoyed my service and was able to move all my belongings in at a reasonable pace and securely. Merci.Jessica G. | Réservation
very fast and smoothTony h. | Réservation
We will be back in the spring have a wonderful holidays!DAVID H. | Expérience générale
Very great placeAmanda R. | Réservation
Excellent service, unit is smaller than advertised onlineRandy H. | Réservation
Good experienceLEAH G. | Expérience générale
I have used storage facilities all over the lower 48 U.S. This is the cleanest, most professional, and organized operation yet. Jessica...great job!JETHRO M. | Premières impressions
Clean and dry. Lady at the front desk was very nice and helpful!BRITTANY M. | Premières impressions
Clean area. Office people are kind and efficient.Privacy R. | Premières impressions
The staff are very friendly and helpful! Great facility!Privacy R. | Premières impressions
No problems , just as advertisedPrivacy R. | Premières impressions
Unit was clean and dryPrivacy R. | Premières impressions
I received a phone call requesting me to come back in. The representative had forgotten to have me sign the agreement. This is very difficult for me to do considering the hours I work.Privacy R. | Premières impressions
I didn`t even use the storage locker because I got there too late. Just doing this review to get $6,95 refunded.Privacy R. | Premières impressions
Associate very helpfull friendly and professional. Unit was well maintainedPrivacy R. | Premières impressions
At first the size I got was too small but they let me know as soon as a bigger unit opened. Very nice employeesPrivacy R. | Premières impressions
Very nice customer service. Very clean facilities. I couldn`t be happier with the service I received.Privacy R. | Premières impressions
I had no problems at all.Privacy R. | Premières impressions