Thank you for helping us get a truck. You were very kind and friendly. That means a lot. We appreciate that very much. Will definitely contact you again.
Brenda S.
Customer Reviews for Center Creek Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Folks at this location need a jack of some type to lift trailer hitch to hook up.
Leonard B.I originally had reservations for sarcoxie pick up online, a online representative sent me to 114 w 3rd Carthage(which was ONLY a store front location.), in turn a wild goose chase. If it weren't for 3793 s garrison location helping me i would've not gotten a truck. I will NEVER deal with U-Haul again unless it's at 3793 s garrison location. She's a plus 100 !!!!
Janet W.EXCELLENT PERSON TO DEAL WITH!
MELODY A.Michelle made it so easy to pick up and drive away. Equipment was excellent and met our needs. Thanks for a easy trip.
Dennis B.Nothing, everything about the process was great!
Aaron H.Easy return and closer to where I was moving stuff.
KENNETH S.Very helpful, friendly and accommodating. Will recommend often.
RICHARD D.None at this site.
GARY S.Ordered a moving dolly Did not get one , so had to load all heavy items by hand Took over 45 minutes to get code to key lock box because app wasn't working on U-Haul end
Brent L.friendly customer service, quick check out
Cathryn L.Crystal was fantastic. Very friendly and quick to help me through the process. Je les recommande fortement.
PATRICK M.I can't think of anything to improve on.very friendly,clean equipment.very cheerful employees.ill defanatly will use them again if I need a uhaul.
KENNETH T.Good customer service
KITTY R.No one was there to help during the day.
DENIS H.The lady's at the pick-up location was great.
JAMES D.Thank you for all your assistance in securing a place for my home belongings. God bless
Sherry F. | Expérience généraleI have never had such amazing customer service and polite attendant at a U-Haul store. I always assume they will be rude, but I like the prices and they meet my need. This girl was pleasant, polite, overall very fast and just made me feel like a valued customer! Merci
Cathryn L.I believe everything was really good. Fast and very friendly service.
KENNETH D.Drop off was after hours. Kudos to Tammy at main office in Springfield Illinois that worked until she found us a dolly and blankets. When we were dropping off, we had received a text saying we could drop it off at this location instead of the one further away. Christi S was helpful with getting this straight. Ten o'clock at night is not a fun time to be dealing with this but she took care of it. I guess the point is, you have some very helpful people at U-Haul but the location we started this with, and having to go that far to get the truck, started us out on a bad note. Moving is stressful Enough without having to go look for something you thought would be there.
Patrick P.I was an hour late on return and charged for 24 more hours. Sales person called and told me they were renting it out to another person. I was charged for services I did not receive. If I were to do this it would be considered fraud. I believe I should be refunded for the second day charge, since it was only 1 hour. Will likely choose Ryder Truck rental next time. Would love a call from Corporate manager.
DEVIN M.Close to permanent location. very courteous and nice to work with during drop off. Merci
BRUCE B.I needed to have my friend pick up the trailer, as I would not make it to the dealer before they closed. All the payment details were handled on the phone without any problems. The folks at Center Creek Storage were very accommodating.
Willam A.Make sure your equipment is secure and not worn out before sending it with someone!!!!
JEREMY T.Truck bed had a little trash, but felt the interior should have been disinfected due to Covid 19 concerns.
Mike M.Very nice people. Took a prepaid card. Where the new on seventh street joplin Missouri would not take a prepaid card.
Cheryl D.The associate was overloaded with customers. He kept his cool, called for help and completed our transaction. He did an awesome job.
Yvonne W.Very friendly and helpful.
Robert K.The pin# that was given to me to open the gate did not work. Luckily someone else was there to open the gate so we could get in.
Gary R. | RéservationWe had rented an appliance dolly on our application, the lady asked us when we were there if we still wanted it, we said yes. We had gotten the UHaul truck to our house, and there was no appliance dolly. I called back, spoke to a man who put notes on our application that we hadnt received it, and we wanted to go back and get one but there was no one there to get one, so we went back to our house with out getting helped and without the dolly.
Samantha V.Lower the prices on some of the big trucks.
Becky S.The young lady working there remained calm and positive as she was dealing with the U-Haul computer program. Kudos! We were on hold for nearly 30 minutes waiting for a person to answer a question regarding how to verify that the U-Haul system recognized we had returned the truck. Finally gave up and hung up. Again, not about the location but about the U-Haul website/program.
John J.First the equipment we got did not match the contact second we were doing a out of town move told the lady over and over she still put it as in town and it costed me extra money because of someone else's screw up
Trevor K.Great service
John M.they had computer problems that day and it made check out and check in take longer. Part of the problem was on UHauls end and not limited to this location.
Jim W.Great service!
John M.You need to let your costumer no the charges in total you charge next you took money out saying it's tax we thought that was the total you provide upon pick up
Max O.I did move in but they had computer problems and so it was a new account.
Greg S. | RéservationWe ended up breaking down on the way here to Missouri. Might still need a unit but not sure when. Thanks
Greg S. | RéservationI would recommend the location only because the rentals are cleaned and maintained. The staff at this location was nice but something was wrong with the guy that worked there. He thought today was Thursday when it was actually Saturday, he came in looking for the keys when he had the keys in his HANDS the entire time! They also argued quite a bit.
Willie C.The lady was rude but if her husband was there she was fine. I mean she was really rude! She didn't know about anything and how it work.
Jeri Ann M.Strange people. They live in the office with a small aggressive dog. Reminded me of a scene from a movie from the deep south. Thought I heard banjo music playing in the background. :) Take a friend to make sure you make it out OK or find another location.
Dave F.Website reservation system does not appear to work correctly. Had to recreate the reservation at the location due to incorrect settings passed from the online system. Staff was quick to address the issue.
Jeremy S.You are doing great, happy customer again, I have used U haul for more years then I can remember, and it's far better now, then it was 25 years ago..
Eric D.They over charged me and would not try to compensate me. Not happy
Krystal E.Very rude woman Charged us 25,000$ for a truck because of a typo. lied to us about the price of truck no cameras or security. You can squeeze through the gate. Dsecurity DO NOT RENT OR STORE HERE!
michelle C. | Expérience généraleThe entire complex is clean and out of the way, but accessible, which I like. My unit was clean and spacious on the outside so we could move things in. I'm quite happy with that experience.
Fernando J. | RéservationFriendly and helpful.
Darrell O.everything was fast and easy.
HOWARD E.Horribleness
Barbara N.I think the rate that I was charged seemed a bit excessive, $852 for a one-way from Carthage, MO., to Norfolk, VA. I also returned it earlier than the 5 days contracted (2,5 days). I would expect a pro-rated refund for returning it early. I was told no refund would be issued at the return facility. This is unsatisfactory.
KARL C.Nothing at this time.
Benny B.Did not use the storage but have used then before and was pleased
ERIN S. | Premières impressionsIt was very good
Privacy R. | Premières impressionsmy original move in day was supposed to be on 1/21/17, the employee was having issues with the computer and they were not able to complete my reservation on time
Privacy R. | Premières impressionsVery Friendly
Privacy R. | Premières impressions