Évaluations des clients Center of the World Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Center of the World Storage

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don g. le

Évaluation :

The rental truck was so dirty from the previous renter that I spent the first 20 minutes cleaning it so that I along with my passenger could ride in it. I brought it to the attention of the office before I even left the rental facility but no effort was made to correct it. The entire inside was covered with dog hair and the windows and dash with muddy paw prints. Absolutely repulsive and unacceptable, especially fro someone with allergies from dogs!

Joy W. le

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Le client n'a pas laissé de commentaire.

bruce s. le

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The service at this location was great. We rented it however through the Warren site. They spelled our name wrong, never asked for our email and got the phone number wrong. The call center could not identify us and only ask us if we knew of any other cities we could drive to to get a truck. The staff at the Warren site were able to help once we got there, figure out the mistakes and send us to the Leavittsburg location, which was again, very helpful. The reservation site and call center was the systems downfall.

WILLIAM B. le

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Everything great. Only thing is that my card was still deducted for the next months rent and still haven't heard back from them about the issue.

Randy S. le

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The truck had numerous dents ,a spot was carved out of the body to vent the exhaust, and not one mention of this when rented,no problem with the rental location.....left extra gas in tank(quarter) not credited for it , but would be charged if I didnt.......

Marilyn M. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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I’ve been a U-Haul customer since 1999 and have rented countless trucks both in town and one way as a military member. This locations staff (Shannon) went above and beyond initially to arrange for me to pickup the truck after their posted hours or so I thought. Unfortunately, my experience went quickly down hill from there. I had been told by a “manager” that price matched my Penske quote, that I could pay a deposit on pickup and then in full on the return. Shannon let me know I was in error and showed a lack of compassion for having been mislead into my decision to fly across the country to be told I was wrong! To top it off, the cab of the truck wasn’t cleaned out fully - there was trash from the previous user. Additionally, Shannon had told me that I had “a full tank of gas”. After my inspection of the vehicle, this was not the case, I was short 1/8 of a tank! When I confronted her that I had a question, she made me wait till she shut her office and pull out of the gated facility to tell me that the truck was sitting on a slant and the tank was full. I capitulated, only to find out she lied to my face and took off-I was shorted an 1/8th of a tank. I know Uhaul would charge me a high premium on returning a truck short of my agreed gas level. I’m waiting for U-haul to make this right!!!!

Austin D. le

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Le client n'a pas laissé de commentaire.

Dennis J. le

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Le client n'a pas laissé de commentaire.

jeffrey z. le

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Le client n'a pas laissé de commentaire.

Dixy M. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

kathi k. le

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Easy return.

Shaun G. le

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Le client n'a pas laissé de commentaire.