Évaluations des clients Center Point Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Center Point Rentals

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William H. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Rosetta L. le

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Nothing staff was very friendly and helpful, made things so easy and comfortable for me, Thank You again Shelia for all your assistance, God Bless and happy holidays

Steve J. le

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People were great. Bent over backwards to help me out in any way they could.

Danny H. le

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I was promised an enclosed 5x8 covered trailer in Cedar Rapids on my.original.reservation. It was made on line Dec 1, 2019 under the U haul promise it would be there at 10:30,am on Dec 2. When I arrived at the CR station the manager said the lady was in Nebraska and trailer was not due in CR until Dec 3. Manager.then found out trailer she had was not the eclosed 5x8 I was supposed to pick up. Based on that the CR location called Des Moines. Through all this wait time of nearly two hours a trailer I needed was found in Center Point, IA. I had to drive 15 miles north then 15 miles back to Cedar Rapids,IA to load the 5x8 enclosed trailer then drive back north to my destination to Lake Mills, IA. So I ended up driving past Center Point where I picked the trailer a. hour earlier. I hated to see U haul have to pay me $50 for the broken promise but based on.loosiing nearly 3 hours of my time and driving 30 miles round trip extra I.was happy to assume I would get some compensation under the U haul promise. The Center Point lady manager was excellent in helping me get the trailer I needed and get on my way. The trailer worked great and I turned in trailer the same day in Clear Lake, IA so even though I had two day rental I only used for 4 hours. I.liked the one way drop off as it filled my.need well. Errors hapoen in business all the time as we all are only human. I think.the U haul promise is a very good business plan as well.as customer relations.plan.

Lowell F. le

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Le client n'a pas laissé de commentaire.

jamar H. le

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Le client n'a pas laissé de commentaire.

jamar H. le

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Le client n'a pas laissé de commentaire.

Ryan L. le

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Quick and easy checkout.

Aaron M. le

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Le client n'a pas laissé de commentaire.

Wayne M. le

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Le client n'a pas laissé de commentaire.

James C. le

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Nothing as far as I am concerned.

Daniel C. le

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Very accommodating!

philip K. le

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Le client n'a pas laissé de commentaire.

BRAD B. le

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Le client n'a pas laissé de commentaire.

Kevin K. le

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Ted and Sheila were great. Apologized for U Haul's pricing and rental process,

Heidi M. le

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Le client n'a pas laissé de commentaire.

Kyle K. le

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I wish I would have know ahead of time that Uhaul doesn't accept checks, so maybe let people know this ahead of time. (Or take checks)

Kandi S. le

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Le client n'a pas laissé de commentaire.

Ashley M. le

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Friendly staff. Would definitely rent from here again and recommend to others.

tiffany E. le

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Le client n'a pas laissé de commentaire.

Jonathan C. le

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Le client n'a pas laissé de commentaire.

Jeff M. le

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Despite the U-Haul system being down Sheila was very courteous and helpful. I would use them as a pick-up location again.

Joel W. le

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Le client n'a pas laissé de commentaire.

Donald P S. le

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Very easy to locate and drop off

Bill B. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Le client n'a pas laissé de commentaire.

William L. le

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The representative at this location went above and beyond my expectations for the rentals I was assigned to pick up at this location

Michelle W. le

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Le client n'a pas laissé de commentaire.

Amanda D. le

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Le client n'a pas laissé de commentaire.

Nathan R. le

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Very inviting! Took care of me very quickly. Will be back to this location next time I need a rental.

Monte B. le

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Awesome!

John Paul B. le

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Troy and Shiela were very helpful. Thank you. We will do business again.

shelanne G. le

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There would be no improvements, I was 100% happy with the service

Herbert S. le

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Le client n'a pas laissé de commentaire.

Taylor T. le

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Everything was amazing!

Dan K. le

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No safety latch on rear door of trailer so after a few bumps the latch released and the doors flew open. One tire was dry rotted and cracked

Justin M. le

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Le client n'a pas laissé de commentaire.

Ed S. le

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Le client n'a pas laissé de commentaire.

dan J. le

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very friendly and helpfull

Mike N. le

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Great customer service, couldn't ask for a better place to go!

Lauren K. le

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Nothing. You guys were amazing and so friendly and kind. I will never use another uhaul place. Definitely will come here when I move again!

Joel W. le

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Le client n'a pas laissé de commentaire.

Steve T. le

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I can’t think of anything that needed changing.

Cathy B. le

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I called and the lady told me one price and I said ok . Then when I dropped off the truck is when I found out the lady lied to me about how much I was going to pay. It was 3 times more then what the lady told me on the phone . I never would have got it from them if I know that is what I was going to have to pay. I will NEVER go there again and I will tell all my friends to NEVER go there.

Abagail W. le

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Le client n'a pas laissé de commentaire.

Keefe B. le

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An absolutely pleasant experience!

Kris R. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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I've rented with Uhaul and Center Point Rentals a few times now. They are always friendly, helpful, have what is needed and accommodating.

KAYLA B. le

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The place was great and they were ready for us! Great Local Business!

Mark W. le

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Le client n'a pas laissé de commentaire.

marlin H. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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Don't change a thing. Very professional and friendly.

lisa J. le

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I was disappointed that I was given a location that I would be picking up The truck prior and then at the last minute was given something that was a half hour away. I was also disappointed that the people I talked with recommended a certain size truck after telling them all the things I had that did not get my belongings in it and then I had to come back and get something to attach to it. I was also disappointed that U-Haul did not work with me too make up that difference or help me in any manner just telling me that the “computer tells them what size to give .” Not a good experience with U-Haul but this was not the fault of the pick up location.

Bruce G. le

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Le client n'a pas laissé de commentaire.

Jeremy M. le

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Le client n'a pas laissé de commentaire.

Heather M. le

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Le client n'a pas laissé de commentaire.

Brent S. le

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Center Point Rentals has great customer service. I would recommend them to anyone!

Nancy C. le

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Le client n'a pas laissé de commentaire.

Brent W. le

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Le client n'a pas laissé de commentaire.

Sheila C. le

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Le client n'a pas laissé de commentaire.

Tek P. le

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Staffs are very polite and answered any question or concern

Stefanie M. le

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Rude owners. NEVER again would I pick up or return to this location.

Jason J. le

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Le client n'a pas laissé de commentaire.

Dennis D. le

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Le client n'a pas laissé de commentaire.

della C. le

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Le client n'a pas laissé de commentaire.

Sarah Z. le

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Le client n'a pas laissé de commentaire.

David D. le

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the dealer needs to know the products better and how they operate

Hayley W. le

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Le client n'a pas laissé de commentaire.

Cody R. le

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Le client n'a pas laissé de commentaire.

Joel W. le

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Le client n'a pas laissé de commentaire.

dean S. le

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Le client n'a pas laissé de commentaire.

Sheila C. le

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Le client n'a pas laissé de commentaire.

Mike E. le

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wonderful people to deal. Meet every need we had.Thank You

Jared B. le

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Truck seemed a bit worn out. Had over 100k miles, and sounded like a brake shoe was dragging or something, was pretty beat up looking. Normally the trucks are in better shape. Not the local sites fault, they do a great job and are a pleasure to deal with, just the roll of the dice truck wise.

Kathy S. le

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Le client n'a pas laissé de commentaire.

sherri S. le

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Le client n'a pas laissé de commentaire.

Stanley S. le

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Le client n'a pas laissé de commentaire.

Randy S. le

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Very clean facility. The check in was a little long due to lack of knowledge on the program. The regular person was not there. Overall it was a good experience.

Lindsey R. le

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Le client n'a pas laissé de commentaire.

jerry M. le

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Le client n'a pas laissé de commentaire.

ANGEL S. le

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When we got to our home with the rental truck we checked fluids and such as we always do before a long trip, the reservoir caps were off and just laying inside the hood for the oil fill and for the coolant tank also the coolant level for the truck was extremely low we had to add our own to it (42 ounces to be exact) once inside the back of the truck getting ready to load it we found a broken wooden panel (where you can strap cords or rope to hold things in place) along the side up by the mothers attic (the upper shelf) so we were unable to secure our things that were up there. Upon driving the truck, we discovered that the alignment is very bad you had to have the wheel turned halfway almost to keep the truck going straight, the wheel and the seat were not adjustable made for a very uncomfortable drive. The facility was decent and the people were very friendly and helpful but the truck was a disaster.

Emily R. le

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Le client n'a pas laissé de commentaire.

Dan W. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Offer lower cost when only using it for an hour

Robert R. le

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Le client n'a pas laissé de commentaire.

Craig J. le

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The center point location was awesome and appreciate their customer service. However, it really sucks that i live in Cedar Rapids, IA and there were no car dollies in a city of 175,000 people with 3 or so different uhaul rental venues.So i had to drive 20 minutes to Center Point, IA (Population 2500) to pick it up and then turn around and return it. That part of it was very jacked up.

Steven K. le

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Not sure why I was sent here to drop off the trailer. There are a number of other locations far closer to my destination than a site almost 15 miles away.

Brendan C. le

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The staff was very friendly and great to work with.

Kenny G. le

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Le client n'a pas laissé de commentaire.

James C. le

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Getting into a vehicle you are unfamiliar with-your not quite sure exactly where the actual "full" indicator pegs out at...the gas indicator needle and as at the far right hash mark-and I assumed it was completely full....not the case....when I completed my move,topping off the tank brought the needle past the assumed "full" hash mark on the right,into a blank region of the gas indicator-needless to say I overpaid on gas. The uhaul rental people were very friendly-but they said my bank card would not be charged until after I had turned in the truck-not the case. The full amount,with the guesstimated miles were billed right away to the card. I wound up going 20 miles over,so they recharged my bank card (debit) while I wasn't even there. I'm sure it was something I didn't read in the paperwork-but charging my debit card without me there is an unsettling feeling.

ROBERT P. le

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Not a thing everything was perfect. We were treated like someone special would recommend to anyone moving.

Joel W. le

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Le client n'a pas laissé de commentaire.

Joel W. le

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Can't see much needing improvement. They made it very easy to reserve, pick up and return. Thank you.

Melvin H. le

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Friendly representatives aND very helpful

JARAD B. le

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By FAR the best rental experience ever. Definitely will recommend it to others. They go the extra mile to make sure everything is just right, even scraping the windshield before we arrived.

jewl M. le

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did not meet with anyone as I dropped off in Sunday night but easy to maneuver trailer in lot.

KEVIN C. le

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Le client n'a pas laissé de commentaire.

Bill N. le

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Le client n'a pas laissé de commentaire.