The truck was well maintained, but the cab was dirty. Had to wash the windshield ourselves. Otherwise the truck was fine.Kristen P.
Customer Reviews for Center Ridge Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
North Ridgeville, OH 44039
(1/4 mile East of Root Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 2h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 11/7/2022 - 11/16/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.tor D.
Le client n'a pas laissé de commentaire.Peter B.
There was no one there when we arrived. Hard to tell it was a UHaul facility. Did everything by phone.Samantha B.
Le client n'a pas laissé de commentaire.Govin B.
Le client n'a pas laissé de commentaire.Christy J.
For me personally, I would have rather dealt with a person. It was freezing out, had hard time opening key lock box. I won't be moving in the winter time again.Renee H.
Le client n'a pas laissé de commentaire.Norman M.
Le client n'a pas laissé de commentaire.Richard H.
Check-in was quick and easy.Robert P.
Le client n'a pas laissé de commentaire.Donald C.
The instructions for mobile pickup could have been clearer. Also, the tank was almost on empty, I had to go to the gas station immediately after picking up my truck.Kristi S.
My truck rental experience at this North Ridgeville location exceeded my expectations. Check in was a breeze. The truck was clean and waiting for me when I arrived. I highly recommend this rental facility!Robert B.
The worker that day was particularly polite and helpfulJackson K.
Le client n'a pas laissé de commentaire.JACK P.
Le client n'a pas laissé de commentaire.JEFFREY H.
Le client n'a pas laissé de commentaire.Jon H.
Truck was in poor condition. Lots of mechanical issues. Pulled heavily to right. Bad engine knocking sound. Drivers side mirror was rattling the whole drive.Andrew H.
The lock boxes were horrible to operate. We had to go to the back area to log in from our phone but then the truck we were getting was towards the front. Just a lot of moving around.Sandy T.
Great service!Jonathan K.
Le client n'a pas laissé de commentaire.Mingtao C.
Le client n'a pas laissé de commentaire.Vladislav D.
Le client n'a pas laissé de commentaire.Laurie W.
The pick up was very confusing . Would be easier if a person were present with keys.Richard H.
Have someone there during business hours And the fact that when the keys were locked in the truck and I tried to call the corporate office to let them know this happened by accident no one was available to speak with and it kept dropping my call.Ralph D P.
The truck was a mess. Hasn't been cleaned out and the passenger door window was down with rainwater all throughout the cab of the truck. Seemed Like this truck hasn't been used muchcolin M.
Everything was ready as promised. The truck was clean and maintained well. The whole process was seamless. Thank you!!Susan W.
24hr pick up is great. Everything was ready.Bryan H.
Sean was very helpful. He told us to just leave the equipment and call the next day he'll take care of everything and he did.Gregory L.
Le client n'a pas laissé de commentaire.Dan T.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.rick I.
Le client n'a pas laissé de commentaire.Matt S.
Le client n'a pas laissé de commentaire.Renee V.
The truck was covered in ice from a storm 2 days before pickup he didnt verify drop off location. Drop off location was Columbus, Ohio 2 hours away. Not what we reserved.Ryan D.
They corrected the mistake made in Lincoln.james W.
Le client n'a pas laissé de commentaire.Tim Z.
Yes the people were friendly and professional equipment was clean and working well thank you for a great experience hopefully we never move again but if we do we will do business with you have a great dayBRYAN R.
Le client n'a pas laissé de commentaire.Olando C.
Honestly was the worst experience all around. Was supposed to pick up truck in Elyria at 8am but store never opened until 915. After an hour of waiting though I contacted CS who switched truck to different location. When I arrived I found out the CSR made my pickup for 945 so I once again had to call cs for help. 2nd location was get to go after cs hiccup. Would use that location again.Jason W.
Le client n'a pas laissé de commentaire.SHARON M.
The employee at Center Ridge Storage was very friendly and accommodating. The cab of the van wasn't very clean.Ron U.
Drop off after hoursSubhi S.
Le client n'a pas laissé de commentaire.maryianne D.
Le client n'a pas laissé de commentaire.Lorena E.
Le client n'a pas laissé de commentaire.bob H.
Front breaks need changed ASAPMichael J.
Road construction makes access to location a little difficult. Hours of operation limited later in dayGeorge W.
Le client n'a pas laissé de commentaire.Carol S.
Road under construction. Driveway was very step. Truck almost bottomed out.mark C.
Le client n'a pas laissé de commentaire.mark M.
It was easy and actually ended up cheaper than I thought. Awesome!Terrence B.
Outstanding customer servicerussell V.
The equipment wasn't filthy, but it was not â€œcleanâ€ in the cab. Not bad for a rental truck I guess. The lock on the box to get the key out did not open well at all. Had to call and all they did was tell us to try what we already did. After resetting the code several time, pulling and banging on the lock, it finally opened. All the steps you have to go through to pickup and dropping the truck with the photos and everything are very cumbersome. I will not use that process again. It was 30 minutes into my rental window before we were able to leave the parking lot.Robert A.
Le client n'a pas laissé de commentaire.jay L.
The site was under construction and nobody there. Just a drop off site at a self storage facility.Thomas E.
Le client n'a pas laissé de commentaire.KAREN T.
I spoke to angie over the phone at the call center she never told me there was a 60 dollar hold just renting a dolly and seemed like she was in a rush didnt care what i had to say as long as she had the reservation. When we got to the location in North Ridgeville Barbara was a doll and helped us through everything and explained everything. Barbara made this experiance great.... ??Teresa C.
Great place to rent from...Pete A.
Le client n'a pas laissé de commentaire.Rob S.
Get rip of your online pickup app! I does not work, if the representative had not been in the office that morning I do not know what I would have done!Sarah G.
Pay attention to what your customer orders. Especially on a Sunday when your storage facility will be closed. I paid for a dolly but there was no dolly in my truck. Instead there were furniture pads I didn't ask for or need. It made my move more difficult.Michelle F.
Fast and courteous service at this pick up location.Lawrence L.
We were disappointed that the size truck we rented was no available. The gentleman took care of us with a larger one, but it still was a disappointment.Thomas T.
Le client n'a pas laissé de commentaire.bruce H.
Nothing to change, everything was greatMichael H.
Le client n'a pas laissé de commentaire.James V.
Was very convenient and they are always friendly we have used them twice and would recommend them highly.PATRICK C.
Do not charge people twiceVeronica R.
Le client n'a pas laissé de commentaire.Veronica R.
Quick and friendly and the trailer did the job.Greg R.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Jim L.
Le client n'a pas laissé de commentaire.Wade Z.
Le client n'a pas laissé de commentaire.john L.
Le client n'a pas laissé de commentaire.Richard J.
Le client n'a pas laissé de commentaire.David E.
Staff was excellent.CHUCK S.
In and out in a matter of minutes! Keep the check in process simple!Jeffrey H.
One of the best U hall locations I have used Staff was very helpful and friendlyJEFFREY K.
Le client n'a pas laissé de commentaire.LeRoy Z.
The agent was friendly and was willing to work with me on an issue that came up. I would certainly recommend them to my friends. Merci.Matthew S.
Le client n'a pas laissé de commentaire.Micah F.
They helped hook up trailer on a cold and icy day, even though the didn't have todavid F.
Great location. The gentleman that took care of me was very friendlyRichard R.
Le client n'a pas laissé de commentaire.Gary B.
It was very well represented. We, were impressed. Thank you for being there .kathleen S.
Le client n'a pas laissé de commentaire.Jim R.
Le client n'a pas laissé de commentaire.Megan S.
Le client n'a pas laissé de commentaire.Joseph K.
Great service! Friendly too!Joseph K.
Excellent again.Shawn K.
No issue with pick up location. Trouble was with road side assistance as the truck was stuck in our yard for over 5 hours and we were unable to start loading the truck until they got it out. We purchased the insurance and customer service tried to say we were responsible for paying for the tow. Customer service people not good at all.Barbara S.
Le client n'a pas laissé de commentaire.Steve R.
Great experienceShawn K.
Great overall experience! Thank you!Joel B.
The office personnel was friendly.nilisha W.
No comment. I delivered trailer after hours!robert S.
Le client n'a pas laissé de commentaire.Dan C.
Le client n'a pas laissé de commentaire.Robert W.