Customer Reviews for Centerville Self Storage

88 évaluations

7991 Clyo Rd   Centerville, OH 45459

(937) 372-4400

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(937) 372-4400

7991 Clyo Rd
Centerville, OH 45459

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve H  |  Expérience générale 
Évaluation :
5

i especially want to thank Holly for her professionalism and most importantly her kindness and friendly voice when calling her. If I ever need storage again, your facility will be the first i call.

Rick H  |  Expérience générale 
Évaluation :
5

They were always willing to work with us and were easily accessible when help with the account was needed.

Caroline D  |  Expérience générale 
Évaluation :
5

Great storage place. Well-managed by people who are kind, personable, professional, and responsive. The current expansion was evidence that they just keep doing things right.

Deborah L  |  Expérience générale 
Évaluation :
5

Holly is Awesome! Great customer service and support. Always a delight to talk with. Thank you for all your help.

JOHN R  |  Expérience générale 
Évaluation :
5

Very clean, Holly made sure I approved the unit and helped me navigate all the hallways. Great experience five out of five!

BEVERLY W  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike R  |  Expérience générale 
Évaluation :
5

Holy was very helpful and quite responsive

Joe E  |  Expérience générale 
Évaluation :
5

It was easy to get setup. Holly is super helpful and we were able to take care of everything online. The location is convenient and in a safe part of town. When we no longer needed the unit the process to move-out was easy and again Holly was great to work with.

Mary S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa S  |  Expérience générale 
Évaluation :
5

We rented a storage unit for 3 years in the indoor climate controlled building When we moved in the office was very efficient with the check in process and the storage unit was clean and well lit. There was a cart in the hall which was very convenient for transferring items from the car. We were finally able to empty our rented unit and on returning after many months everything was found the way we left it. No signs of insects, rodents or water damage. We were extremely pleased with our storage unit experience with Centerville Storage on Clyo Road

Andrew G  |  Expérience générale 
Évaluation :
5

So Glad we used CENTERVILLE SELF STORAGE they are the BEST IN THE AREA....... PERIOD, Holly is such a Joy to work with and is very accommodating and SUPER NICE it was just a OVERALL EXCELLENT EXPERIENCE and HIGHLY RECOMMEND them to EVERYONE reading this comment, EXCELLENT FACILITIES, FIRST CLASS ALL THE WAY!!!!!!!

Shirley M  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Josephine A  |  Expérience générale 
Évaluation :
4

Blacktop behind ACE Hardware could stand to be repaired - it's quite bumpy with lots of holes. Merci!

Jeff S  |  Expérience générale 
Évaluation :
5

Wonderful facility-clean and easy to access. There was a cart for my use, which helped. My only challenge was the door latch. I had to press really hard to get it to align correctly and close my lock.

Kim M  |  Expérience générale 
Évaluation :
5

Extremely clean and well lit facility. Holly was fabulous with helping us set up the rental and answering any questions. We will definitely use them again if any storage needs arise. Thank you for the great facility and service.

Kathy D  |  Expérience générale 
Évaluation :
3

What prevents us from leaving a 5-star rating is that we were disappointed by the lack of empathy...and pro-rated refund for our dipping only five days into the current month. We were delayed in retrieving our items before the first due to a death in the family. Even when shared, there was no "I'm sorry to hear that," let alone an offer of refunding, at least, the balance of the month.

Susan H  |  Expérience générale 
Évaluation :
5

My experience with your services has been excellent. I will recommend Centerville Storage and certainly use your facility if the need arises again. Merci.

Linda Y  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bre T  |  Expérience générale 
Évaluation :
5

I actually canceled this reservation on the same day and got one of the closer facility to my home. It was still a U-Haul facility, but it was just closer to the house.

Sheri B  |  Réservation 
Évaluation :
5

Centerville Self Storage was absolutely perfect for my needs. The facility was always clean, easily accessible and safe. The temperature-controlled setting was especially important due to the types of artwork I stored there. I had my unit setup for auto-pay and when I changed my credit card, obviously my auto-pay was declined. Because of my history of on-time payment, I was especially impressed when one of the employees there called me directly to ensure I was aware. I appreciated this extra step. Talk about going above and beyond, as I feel most storage facilities would have just sent an email and then vacated my belongings had I not responded (which due to my job, I often don't get a chance to check personal emails). Anyway, I 100 % recommend this facility!

Asia H  |  Expérience générale 
Évaluation :
5

This facility is 1 of 2 locations managed by the same group. The Centerville location was fantastic. 24hr access made it easy to get access to my things whenever I needed. The staff were very friendly and helpful, although I never interacted with any of them directly. This location was generally managed remotely via security cameras and phone calls. But that being said the staff I spoke with were very friendly and helpful and did not have any problems at all.

Ethan R  |  Expérience générale 
Évaluation :
5

Another flatbed cart would be helpful. Otherwise a great experience.

Dan M  |  Expérience générale 
Évaluation :
5

My mother and I had a unit at this facility for over 7 years and never had a single problem! Easy access to the unit, never any trouble contacting anyone at the office, and special thanks to Holly for being so accommodating over the years!

MARGARET M  |  Expérience générale 
Évaluation :
5

Holly, the lady who assisted us was beyond incredible. She was so helpful and kind. I definitely recommend this place to everyone.

Lena D  |  Expérience générale 
Évaluation :
5

Very nice building and storage units. Office staff was incredibly helpful and responsive. Highly recommend this organization and all of their service offerings.

Linda P  |  Expérience générale 
Évaluation :
5

Holly was so wonderful to work with! She responded to emails immediately and helped us every step of the way, I highly recommend working with her and using these storage units: was an amazing experience from start to finish and so helpful for our college kids! We'll be using her and them again!

Erin B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINIC A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack l  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

Virginia J  |  Expérience générale 
Évaluation :
5

Having a climate controlled unit put my mind at ease as I stored furniture and boxed items there. I appreciated the well lit hallways and the convenience of getting into the building whenever I needed to. Je les recommande fortement!

Marilyn K  |  Expérience générale 
Évaluation :
5

Holly you went above and beyond to consistently work with me on this unit even when I lived 8 hours away! Thank you for making this experience seamless!

Toni B  |  Expérience générale 
Évaluation :
5

Kept my belongings here for over 8 years. They keep a tidy, safe and temperature controlled environment.

JEFFREY S  |  Expérience générale 
Évaluation :
5

Holly was always so helpful and kind.

Marissa C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa B  |  Expérience générale 
Évaluation :
5

Just what I needed, nice and easy to start and complete.

Joe K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan A  |  Expérience générale 
Évaluation :
5

Excellent experience! Will definitely recommend Centerville Self Storage.

Darlene M  |  Expérience générale 
Évaluation :
5

Great facility, very save and easy access. Highly recommend

Bill B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D  |  Expérience générale 
Évaluation :
5

Holly was always nice and helpful, and the storage unit worked gret! thx

Tracy P  |  Expérience générale 
Évaluation :
5

All of the staff are extremely helpful on move in and move out. Very accommodating and various storage options for different needs. Planned for 3 years but we're gone for 6. Facility kept in good condition. Great communication. Would definitely recommend this locally-owned business!!!

TRICIA D  |  Expérience générale 
Évaluation :
5

This was our first experience with a storage facility and everything seemed more than satisfactory.

Morton a  |  Expérience générale 
Évaluation :
5

Wonderful facility! My belongings stayed secure, clean, and dry for approx. 8 yes. Staff is extremely easy to work with and very courteous. I would definitely recommend this facility.

TERRI H  |  Expérience générale 
Évaluation :
5

I was somewhat irritated that on several occasions, I was charged a late fee due to slow mail service. These were rescinded, but only after I complained. Perhaps this could be alleviated by developing a system for monitoring the postmarks on envelopes containing payments.

Jerome S  |  Expérience générale 
Évaluation :
5

Super friendly staff! The storage unit was very clean and well maintained. I highly recommend this place!

Andrew V  |  Expérience générale 
Évaluation :
5

Everything was a great experience from start to finish.

Lyle S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlin W  |  Expérience générale 
Évaluation :
5

I have been extremely pleased with Centerville Self Storage and had no concerns or problems over the time of my rental. Je les recommande chaudement.

LESLIE A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonja F  |  Expérience générale 
Évaluation :
5

From the time I looked into renting a unit at Centerville Self Storage through and including the move-out process, the staff were consistently responsive, attentive, and very professional. Questions were always promptly answered and as a customer, I felt valued. I would highly recommend this storage business,

Donna C  |  Expérience générale 
Évaluation :
5

Staff was always friendly, helpful and attentive. The unit was clean and I felt comfortable storing all my personal items there. I would strongly recommend this location to friends and family members. Thank you for a great experience and should I need additional storage in the future I will not hesitate to come back. Merci.

Caroline M  |  Expérience générale 
Évaluation :
5

I was very happy with the whole experience! Although I found it very expensive, it was very convenient both with availability and location. I thank you and your office.

ROBERT H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B  |  Expérience générale 
Évaluation :
1

Requested and paid for an outdoor drive up unit. Brent Wilson gave me indoor unit in a hallway. Then he wouldn't refund the admin fees even though he gave me a wrong unit. Horrible customer service.

Mitchell N  |  Réservation 
Évaluation :
5

Great facility and wonderful and friendly management! :)

Audrey C  |  Réservation 
Évaluation :
5

We were perfectly happy with this storage facility - it kept our furniture in safe and in good condition for 6 months while we built our house.

REBECCA G  |  Expérience générale 
Évaluation :
5

The staff was always very friendly and willing to help. They made check in and check out very easy. The units were clean and free of any pests.

AMY H  |  Expérience générale 
Évaluation :
5

Would recommend Centerville Storage. Great people to work with. Had no problems in the six months I use the storage unit.

CONSTANCE F  |  Expérience générale 
Évaluation :
5

Love this place

ANGI B  |  Expérience générale 
Évaluation :
5

I really enjoyed having our storage unit. The staff was always friendly and the facility was very well kept! Thank you Centerville Self Storage!

DENISE F  |  Expérience générale 
Évaluation :
5

We were moving from another state and we did not make it to the unit during office hours. The office manager came in during off hours to get us registered and set up. That is great service!!

Sara V  |  Expérience générale 
Évaluation :
5

Great staff and easy access to units.

DANIEL L  |  Expérience générale 
Évaluation :
5

I needed a storage place on short notice when my mother passed away and they were able to help me with the exact storage I needed.

CAROLINE D  |  Expérience générale 
Évaluation :
5

Everyone was so nice and helpful!! I would definitely refer anyone to your business.

VANDA K  |  Expérience générale 
Évaluation :
5

Excellent

ANNA T  |  Expérience générale 
Évaluation :
5

No problems. Everyone has very helpful

CAROLYN I  |  Expérience générale 
Évaluation :
5

Perfect!

MARIA D  |  Expérience générale 
Évaluation :
5

We were very pleased with the services and facility at Centerville Self Storage. If the need for a storage facility would arise again we would choose Centerville Self Storage. Merci.

SUSAN T  |  Expérience générale 
Évaluation :
1

Did not get to store items there on the day I reserved it for bcuz they were closed on that day.

Privacy R  |  Premières impressions 
Évaluation :
5

Building and unit are very clean, and staff has been friendly and accommodating.

Privacy R  |  Premières impressions 
Évaluation :
4

We had to wait a long time for someone to show up on site and let us into the locker, but once he arrived things went smoothly.

Privacy R  |  Premières impressions 
Évaluation :
4

Very friendly and accommodating representative. The hours are a bit limiting, but they are still reachable most times of the day by leaving a voicemail message.

Privacy R  |  Premières impressions 
Évaluation :
4

Storage unit is clean and convenient

Privacy R  |  Premières impressions 
Évaluation :
3

Ok

Privacy R  |  Premières impressions 
Évaluation :
3

The storage facility staff was very helpful and personable, but unfortunately they didn`t have any units available in the size I needed.

Privacy R  |  Premières impressions 
Évaluation :
4

EASY IN AND EASY OUT.

REGINALD H  |  Premières impressions 
Évaluation :
4

The facility is clean and the owner is extremely nice and helpful. Very pleased.

Privacy R  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Flexible and willing to work with the customer. Very kind and helpful!

Privacy R  |  Premières impressions 
Évaluation :
4

Great service getting me setup.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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