Century Motors experience was excellent. I am renting again on the 29th from Century Motors. Warsaw, Va. Uhaul is very bad. I had the original reservation at Warsaw because it is closer to where I live. When i went there on my reserved day, the place was not open. I waited over an hour and no one showed up. I called the national number and you changed the reservation to Century Motors in Tappahannock. Tappahannock location is excelletn.BARBARAMATTHEWS H.
Customer Reviews for Century 1 Motors Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tappahannock, VA 22560
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Stephen S.
We had so much trouble checking in and checking out,(on the website,: Phone) that I would rather go to a location that you can deal with a person, face to face.This location had hours that the times they were open were better than Bankers hours, for them.Chris W.
Le client n'a pas laissé de commentaire.ERICKEDUARDO L.
Le client n'a pas laissé de commentaire.ERICAUGUSTUS T.
I totally disagree to being charged an additional 59 $for a one day local rental. The truck did not need to be cleaned out, yet I was charged 25 $for a cleaning fee. Ridiculous!! The additional charges are being disputed.Donna C.
After hours so I had no contact with rep at this site. Kind of a small lot but had 2 entrances so it was essentially similar to a pull through. My plans changed mid trip and U-Haul rep quoted me 'hundreds of dollars' to switch the drop off location about 60 miles. That's without even asking me where I wanted to switch to. So I had to drive an hour out and an hour back. The thing is it probably would have been to U-Haul's advantage to drop it off at my new location. They were just very inflexible.Hyrum L.
Inform customer of gas per gallon rate....I forgot to add gas charged me for 4 gallons at 3,50 $. At time gas currently was 2.09.... My mistake your gain. Other than that renting was a piece of cake.Audrey A.
Le client n'a pas laissé de commentaire.Brett P.
Thank you for having what I needed when I needed it. ðŸ‘JOHNROBERT S.
Great Customer service by Mr. WhadeJACQUELINEMARIE C.
Le client n'a pas laissé de commentaire.DEBORAHELAINE C.
Le client n'a pas laissé de commentaire.DALMAROMEO G.
Maybe have an assistant and post a sign with open hours for drop off and pickup.Cecil R. Randy B.
Le client n'a pas laissé de commentaire.Bradford C.
Le client n'a pas laissé de commentaire.RICHARDPAUL B.
Excellent serviceROBERT M.
I was a little unsure where to drop the keys since there was no clear sign for depositing the keys, so I used the door mail slot.Paul Q.
Le client n'a pas laissé de commentaire.DEBRAJOAN O.
I was supposed to pick up uhaul in Warsaw but they didn't have one. So I had to go tto tappahannock which added extra miles i had to pay for. I should have been given some miles off because I originally applied in Warsaw.Michael G.
Le client n'a pas laissé de commentaire.GEORGE W.
Dropped of after hours.Nathaniel S.
No improvement needed.CIERRAMONIQUE T.
Le client n'a pas laissé de commentaire.Warren G.
Le client n'a pas laissé de commentaire.Katelyn W.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.Jim H.
Le client n'a pas laissé de commentaire.Robert P.
Excellent , I would recommend to use this location for future referenceDante C.
Le client n'a pas laissé de commentaire.Bradley H.
Le client n'a pas laissé de commentaire.Chantel R.
Le client n'a pas laissé de commentaire.Ollie H.
Le client n'a pas laissé de commentaire.DONALD R.
Le client n'a pas laissé de commentaire.larry F.
The people at this location were great.Karla W.
Le client n'a pas laissé de commentaire.Kathy S.
The gentleman at Century was very kind friendly and professional however I had rented a 26' truck only to get a call late Friday telling me that he only had a 20' truck because the 26' didn't get brought back so this not only cost me Additional money but also time because what would have taken one trip now is going to take two.and to find this out the day of our planned move it made it a lot on everyone involved.Debbie F.
The owner was very friendly and hospitable in helping us make a decision on choice of uhals.ALLEN C.
Again hassle over reserving truck on lineGLENN M.
Le client n'a pas laissé de commentaire.Arlice B.
Le client n'a pas laissé de commentaire.Larry C.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Matthew V.
Le client n'a pas laissé de commentaire.Robert O.
Le client n'a pas laissé de commentaire.Jessica B.
Nice to have a good relationship with u-haul and dealership for my business.ROB P.
Le client n'a pas laissé de commentaire.VERN H.
Thank you for everythingDelores D.
Did not have enough signal to go through phone steps. Took around 20 minutes to upload photos of license. Was told that we had the truck through Thursday but when dropped off was told that I had a late fee. The drop off location said that they had seen the same information but was now also told that we owed the fee. took around an hour to finally check in the truck. Told the regional manager to take care of the fee or we would never use uhaul again. She was not willing to help.Jake A.
Le client n'a pas laissé de commentaire.Kurt K.
Le client n'a pas laissé de commentaire.Doris B.
Le client n'a pas laissé de commentaire.John C.
Have the truck available at the closest Uhaul dealer to the customer I had to drive 25 miles past the closer dealer to pick up the truckJesse B.
Le client n'a pas laissé de commentaire.Michele A.
Le client n'a pas laissé de commentaire.Kerry W.
Le client n'a pas laissé de commentaire.Shelly R.
Fix website. The location I used didn't show up. Website sent me to one 45 minutes farther away.Ryan S.
Le client n'a pas laissé de commentaire.Giles S.
Le client n'a pas laissé de commentaire.Bobbie B.
Le client n'a pas laissé de commentaire.Artavious B.
Le client n'a pas laissé de commentaire.Derek B.
Walked in without a reservation and they got me the trailer I needed to get a new mower from Lowe's to the Northern Neck!!Leonard S.
I was charged for Safe Move Plus damage coverage, although I did not choose this as a reservation option. The rental location included this without my permission. I'm extremely dissatisfied and disappointed with your service.Christopher P.
responded quickly and positivemartin K.
This location was advertised as being much closer then it was. While it was shared as being approximately 30 miles away from my destination, it was at least twice that. Plus the location was very week marked or lit for an after hours drop. I was about 6 miles over my allotted miles which I probably spent looking for it. Had I known it was this far out of my way, I would have dropped at a location 2 miles away from my destination. This left a bad taste in my mouth.Michael M.
Le client n'a pas laissé de commentaire.Stacey D.
Good service great thank youLuis V.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.Jerry N.
Le client n'a pas laissé de commentaire.Scott W.
Faulty equipment, rented 6 x 12 trailer, lights did not work, no lic. plate on trailer. Had 2 emergency calls to fix lights. Stopped by police because of no plate. Temp. plate had to be e-mailed to me. Very poor service not a good place to rent from.PETER M.
No issues with the location where we returned the truck.Kathleen B.
Le client n'a pas laissé de commentaire.susan Z.
Le client n'a pas laissé de commentaire.Cameron F.
Le client n'a pas laissé de commentaire.Bjarne O.
Le client n'a pas laissé de commentaire.Deanna J.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.Christy T.
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.Ronald E.
Service was quick and very easy truck was in great driving condition overall very pleased to do business with.Trudy B.
Le client n'a pas laissé de commentaire.Leshonda B.
very quickmartin K.
Very nice people nice and clean welcoming place I highly recommend anytime anyone need u haulShirley C.
Some difficulty uncoupling the care from tow dolly, but figured it out OK.Bruce H.
I have confidence in thisTappahannock location but UHaul kept sending me emails to other trucks at other locations, confusing the issue. Wade did everything he could to accommodate us. I also spoke to Jill in Mechanicsville at the Elm St location where I was going to return the Uhaul, but your website diverted us to the Lombardy location causing us to pay extra mileage. Your constant emails and texts were very disconcerting.oza B.
Le client n'a pas laissé de commentaire.Kenneth S.
I was charged twice and an agent told me that the second charge wouldnt go through and it did. I rented a uhaul on 1/19 and didnt get refund until 1/29. It really sucks that you have to wait so long to get your refund especially when uhaul has been paid already but overall the service I get there is always good so that won't keep me from using uhaul for future. Mercimarquita B.
Le client n'a pas laissé de commentaire.Rhonda L.
Le client n'a pas laissé de commentaire.Terri C.
It was a little hard to find in the dark because all the lights were off and the signage does not match the drop off location name exactly.Brian I.
we had a great experience with this location and the person who handled our uhaul rental so we have no complaints. He was very friendly and answered any and all questions we had about the rental.Charles C.
The trailer had ants and leaked.Patrick A.
Le client n'a pas laissé de commentaire.James L.
The store was closedmaureen M.
Le client n'a pas laissé de commentaire.Daria E.
Le client n'a pas laissé de commentaire.Valerie A.
Need More than one person working. Very busy had to wait 30 minutes to get truckStephen H.