Le client n'a pas laissé de commentaire.GILBERTKEITH M.
Customer Reviews for Cervones Auto Sales Ltd
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Check out software needs to be improved.DERRICKWEI-SHUN M.
So Smooth! Ryan and team extremely helpful, flexible and courteous! couldn't get any better.JOSEPH K.
I make reservations to pick up the truck at 6:00 am. And that person never send me the code to open the lock , so i have to call more the 10 times. If course it's to hourly and no body answer the phone, finally at 6:30 somebody answer the phone and the guy have to come to handle the keys, so i got late to work!! Than when i returned the truck they charged the insurance fee, witch i NEVER requested, and i told the person, why i have to pay for something , that i don't agree??? He said he had to call u-haul people and let me know if i can get my money back for the insurance, never call me and when i check my statement, i have the charge already for the full amount, It's really no cool. Merci.GERARDO M.
I email them about why I was being change so much and they never email me back , I called the owner said he call me back and never did . That is rude and unprofessional. I will never rent from uhaul again I will also tell my friend and family too my experience as well . Have a nice dayROSEMARIEM G.
Very easy and accommodatingANDREWE III G.
The representatives at the location I used were wonderful! I was happy with the assistance, speedy service, and the friendliness.Trace K.
Le client n'a pas laissé de commentaire.PHILIPT M.
Throw out your online reservation system. I started out at home with the reservation. Couldn't get through it. Crashed four times, made me start over, wouldn't let me choose a pick up time. I gave up. Then I got an email confirming a pick up time of 7 a.m. I wanted 9 a.m. The day of, I arrived 15 minutes early to use the check in system. It found no reservation for me. I tried again, logging in as I had, it then found my reservation under another name. At this point I went back home to get out of the cold, as I was in a parking lot and the office didnt open for another 40 minutes. I called from home, talked to one rep, who then transferred me to a specialist. We were making progress when she got locked out of the system and suggested we start over. She said I had to be near the truck, so I drove back over. We started again I signed in and the system found my reservation under my name. We continued with the process until the system crashed again. By this time the office had opened (early) and he took over checking me in.on the office system. He had trouble too. I finally got the truck 1 hour and 20 minutes afyer the (wrong) pick up time. The office also had trouble checking the rental back in. He said it's a common occurrence. I'd have been better going to Home Depot and renting their van. Much easier.Kevin E.
Le client n'a pas laissé de commentaire.Eric D.
Le client n'a pas laissé de commentaire.John B.
Friendly team :)SANDRAKAY A.
Le client n'a pas laissé de commentaire.THOMASMICHAEL JR A.