Perfect experience
NEIL E
Customer Reviews for Cervones Auto Sales Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Gary the manager is very helpful.
MICHAEL MGary has been a fantastic help for me all week. I have been moving for 7 days because 6 out of these 7 days has been raining. I started with a little van, had to move to a 15' box truck and now I'm using a promaster van. Gary has been beyond helpful and accommodating. I hope I don't move again for a long time, but if I do. I will absolutely use this location again. Thank you Gary!!!!
MICHAEL SStaff helpful and located at an electric bike shop. So cool
MICHAEL MExplain how to read the fuel gage, for those of us not familiar with the new dashboards. Gary and his team are friendly efficient and make it painless.
YVONNE PSuch a positive experience. The truck was cleared of snow and warmed up when I arrived. The gentlemen working were extremely pleasant, helpful and organized. I look forward to doing business with this location in the future.
JOHN PPerfect
THEODORUS CGary was excellent!
BRIAN CBooked last minute and they had a truck available! Price was great and customer service was awesome! Easy transaction! Highly recommend!
KEVIN JHe is scamming people I wanted to rent it for a day but he did listen and gave me for 8 hours I returned after 12-16 hour later and I got charged double amount of money that I suppose to pay DO NOT RENT FROM HERE He is also disrespectful and not listing customer
ALI YStraps were broken on the car trailer, when i went to tie down vehicle it was not possible.
ROBERT PThe $1 per mile charge is absurdly high . I used the van for a few hours and got charged $100 . That is not right .
Tim CRepresentative at this site was very helpful, friendly and efficient.
Mark EBest customer service and rentals to match!
RONALD DOne way rental is to expensive
ALBERT MThe guys behind the counter were great. I plan on using them again. 5 stars for everything
DENNIS A$950 from Fishkill New York to Davenport Florida way too much money but I had no choice so if you can fix that for other people that would be appreciated yours truly Dave
DAVID FExcellent customer service!
JASON DCar was like 50 years old, it was nearly impossible to control and the shocks where awful. The whole express both terrifying and stressful.. Never using U-Haul again.
ROBERT SThe representative was extremely user-friendly. A pleasure.
JOHN TService was easy and I will recommend to my friends and family
SHORN MFirst rental and overall very good. Power windows would have been nice, but AC worked strong
AARON SPerfect. No problems. Support local.
JAMES FVery nice people. It was a pleasure renting from them.
CHRISTIAN HLocation is easy to get to and the staff is very helpful and knowledgeable.
Jared Fthe associate that assisted me at cervones on saturday afternoon, 06/08/2024, was excellent; I didnt catch his name but he was friendly, helpful, and efficient; he should be in charge of customer service training
james cKeep up the good service ,thanks for your service. God bless.
Jose MVery friendly staff
Ken CRien
Neil VGreat people
jason sNothing.
CLIFTON RNo assistance unhooking the car or set up prepared to successfully drop the trailer
Juan RVery Good Service. Helpfull people there.
Kyle PRent larger trucks and 2 wheel tow dollies
Stephen rFantastic customer service I’ve been to this place on a few other occasions and it is consistently a great location to rent a truck
james aFriendly staff. Very helpful!
eric fN/a
Brian KPerfect
Neil VMy truck was very dirty this time, with about 7 blankets and dirt and old straps in the cargo box. The cabin had a garbage bag full of something, and a bb gun under the passenger seat from a previous renter, which led me to reach out to the police to confiscate, as it looked like a real handgun. Overall a very stressful and unnecessary experience. It seems like no employees checked the truck before my rental. I'll look for other uhaul locations next time.
Zachary SExcellent everything and very low cost….
john DProvide if possible , NO TOLLS route for bridges and tunnels.
Jerimiah LCell reception at this location was 1 bar out of 4 for us (AT&T), which made pulling up our reservation and getting the car difficult. It would be good if there were another way to check in here given this problem.
Claudia DTruck was loud AF....needs to be retired ....
tara sGive customers aid to try and avoid tolls Seems like every bridge in the country is tolled, they’re constantly finding way to put their hands into our pocketbook.
Jerimiah LVery convenient. The people working there were friendly and very helpful.
Larry GI had to drive the truck like it was standard going from Drive to 3rd Drive to 3rd. It seemed like it was gonna overheat if I didn't change gears. Guys are awesome with a long history of being residents in the area tho
TAMARA NExcellent
Bill SYou charged me extra to bring the truck back to a location that was out of the way of our destination.
laura bGreat service from Brandon
Robert MVery friendly and professional service . It's convenient and truck is just what we needed . I let friends and family know of our prompt and courteous service we get from there . Merci
Kathy C