Évaluations des clients CG Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CG Mini Storage

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michael G. le

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You keep emailing the wrong person!!!

Adrian I. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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Le client n'a pas laissé de commentaire.

Kristin F. le

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I had to drive to another location just to pick up the truck. I chose a specific location so I didn’t have to back track. The truck didn’t want to start properly, was very wobbly (I’ve driven U-Hauls before), sounded like shit and took a long time to get up to speed. Sounded like the transmission was going out but they didn’t have any other trucks to give because they needed to held for the following day.

Adrian I. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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The lot is filthy. Truck was outrageous!!!! Mud all over inside cabin. Truck outside was dirty as well but when I opened the back l was appalled. It was filthy. Dried mud and old cigarette buttes. I swept it out as best I could but when l was asked at return was it clean l put no because it was such a mess from previous person. App stated it would charge me the $25! Not acceptable. And staff at lot is slow and unfriendly. Won't recommend ever.

Blanhue W. le

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Le client n'a pas laissé de commentaire.

James D. le

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Le client n'a pas laissé de commentaire.

Harvey S. le

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Le client n'a pas laissé de commentaire.

Steven L. le

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Total bullshit The straps for car dolly were tied in knots and racheted, a night mare to get straps untangled and get car on dolly.Locator called me sat and said you cant drop truck off in Maricopa az (which was my location drop off)she said take it to Sun Lakes Az I told her I didn't know where that is, she said she would send me a text on how to get there ,I told her to find some place near Maricopa Az.(Casa Grande Az 25 miles farther) Had to argue to get gas allowance for extra miles. No way to treat a customer you should be ashamed of your customer service people at corporate level (the person (karen) where dropped off the truck was excellent.)Truck was on empty when I picked it up????? Had to go to gas station right away!!! Will never use U Haul again !!!!!! all of these complaints belong on the pick up lacation in Bullhead city Az

Kathy P. le

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Le client n'a pas laissé de commentaire.

Cynthia E. le

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Le client n'a pas laissé de commentaire.

Marsha M. le

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Le client n'a pas laissé de commentaire.

William B. le

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Awesome people, very helpful

Jonathon G. le

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Everything was great and it went very smoothly--Manager was very professional---Good people person-!

Shannon W. le

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Great location! Very welcoming and knowledgeable.

tim K. le

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The lady, Tarin, was very knowledgeable and polite. After renting the trailer, we discovered that the right wheel axle hub cover was missing. Reported the discrepancy at the drop off center in Crystal, MN.

Sheryl S. le

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Movers were awesome!

John H. le

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Le client n'a pas laissé de commentaire.

Daniel A. le

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Le client n'a pas laissé de commentaire.

Abdias A. le

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Le client n'a pas laissé de commentaire.

Edward Q. le

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Le client n'a pas laissé de commentaire.

Micheal A. le

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Le client n'a pas laissé de commentaire.

chris R. le

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Le client n'a pas laissé de commentaire.

morris M. le

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Le client n'a pas laissé de commentaire.

Thomas A. le

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Le client n'a pas laissé de commentaire.

Amanda A. le

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Easy, convenient, great service!

Philip I. le

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Le client n'a pas laissé de commentaire.

James H. le

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Very friendly staff

Lawrence J. le

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Le client n'a pas laissé de commentaire.

Victoria D. le

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Always have had a good experience withis family owned and run business!

Christina S. le

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Le client n'a pas laissé de commentaire.

STEVE L. le

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Le client n'a pas laissé de commentaire.

Frank H. le

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Thank you for not requiring a call to any references while doing after hours pick-up. Getting rid of this is a good thing because not everyone has friends or family available for this.

Victoria D. le

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I have rented multiple trucks from CG Mini Storage over the last 5 years and never had an issue. They are family run and care about their customers. I highly recommend them!

sandra E. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Small site but worked well. Dropping off was a breeze

Baylee W. le

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Only issue I had, was the guy I rented the Uhaul from asked where I wanted to drop my Uhaul off and I told him somewhere close to my apartment because I didn't know the closest one and he said he put it so that I could drop it off anywhere. I tried to drop off my Uhaul at another location (not the Arizona Fun Services one) and they told me they couldn't accept it. So that was annoying having to keep driving all around Tempe to drop off my Uhaul.

Vickey W. le

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Le client n'a pas laissé de commentaire.

veronica N. le

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On a day that we were leaving Arizona in a heat advisory,Cg Mini storage and uhaul sent us out with a truck having bad a really bad tire to leave to Texas on. We sat on the side of I-10 for five hours waiting for Uhaul Roadside assistance. Representative did not bother returning our calls or answered any emails we sent.I wouldn't recommend this company to anyone,they don't stand behind what they say they will do!

LYLE K. le

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Le client n'a pas laissé de commentaire.

Patricia M. le

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Courteous, gave great advice, professional.

David P. le

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Le client n'a pas laissé de commentaire.

chris H. le

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Nothing

Richard S. le

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Le client n'a pas laissé de commentaire.

Ambreen S. le

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Wish there was more parking space.

Mikeila F. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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Great hours; Super quick after online pre-order. They even called me to remind me of my pick up time.

Mike F. le

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They’re awesome

Micheal A. le

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Le client n'a pas laissé de commentaire.

robin R. le

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outer mirrors not adjustable, made driving on expressways difficult. unable to see if vehicle behind us. Needs to have adjustment for shorter people driving.

Anthony A. le

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All was well

jay W. le

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Very very nice and helpful. So glad we found him!

Micheal A. le

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Dnt change the price (24hr)?? Thank you .

James H. le

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Le client n'a pas laissé de commentaire.

ALBERTO R. le

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Le client n'a pas laissé de commentaire.

barbara R. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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I reserved a car trailer from a different uhaul in casa grande,was given conformation # and pick up time. Once I arrived to get my trailer I was told they didnt have the trailer. Uhaul messed up and somehow reserved something that didnt exist. Casa grand mini storage did have one and uhaul transferred the reservation to them. One hour later I was finally on my way. But my time is worth nothing to uhaul when all they had to say about this mistake was "we can't rent you what we dont have."

Peter C. le

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I have been renting Uhaul equipment for nearly 50 years. Always a great experience.

degina G. le

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Le client n'a pas laissé de commentaire.

TABITHA S. le

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I was also quoted $155 would you guys charge my card $268 so I’m not sure what happened there but we’re going to figure it out real quick

Michael S. le

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The guy knew his stuff and was very friendly! I got the equipment I needed, he hooked it up, explained everything and asked if I had questions. Great experience!

greg L. le

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Le client n'a pas laissé de commentaire.

Michele C. le

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Awesome experience he even helped me put this huge appliance dolly in my Honda .

michael W. le

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Everything was perfect. Terran was excellent an very professional. She definitely knows what she is doing. I wouldn't recommend anyone but this place.

KARL G. le

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Hookup was poor and became problematic. I had to rehitch it on the road.

Diego F. le

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Remove the sliding door. Because if items are not tied down, they can cause the door to not open. Or offer tie down straps with the rental. I saw other trailers with opening doors. Opened outward. I think those models are better

James H. le

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Very courteous

Shirley K. le

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Convenient to gas station before you take it back. Very friendly staff. Dont book your reservation online. If you call, they will give you #'s of reliable people. My daughter a single mother works 6 days a week and I came down from Il. to help . The movers from online was 2 hrs late getting there to load. Told my daughter they would meet her at the new apartment . 5 hours later they arrived! It was only a 40 mile travel time. The driver didnt answer his phone calls or email. Big rip off. Then they couldnt fit everything in the truck so I had to rent for the 2nd day and had to load n unload ourself. A couple of nice missionary girls help us alot! I would have rather paid them instead of the movers.end up costing me $900.00 just for a small load 40 miles away.

Phyllis T. le

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I e used trucks from this location four times. The owners are theist accomodating and friendly business owners anywhere. I once had a truck have mechanical problems and they bent over backwards to make things right. That's why I keep coming back.

LYLE K. le

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Le client n'a pas laissé de commentaire.

Terrance S. le

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Very friendly and very organized at pick and when dropped off Excellent job!!

BRYCE V. le

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Le client n'a pas laissé de commentaire.

judy W. le

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Le client n'a pas laissé de commentaire.

Gordon C. le

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Le client n'a pas laissé de commentaire.

Ivan M. le

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Le client n'a pas laissé de commentaire.

Nancy P. le

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Le client n'a pas laissé de commentaire.

James H. le

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Very nice and helpful.

Frederick S. le

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The employee was very friendly and helpful

scott B. le

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Great folks to deal with, always have what I need and give great service.

BETTY C. le

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Don’t know. I’ve never had a bad experience with uhaul.

EDDIE GEORGE W. le

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Le client n'a pas laissé de commentaire.

BRENDA D. le

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Le client n'a pas laissé de commentaire.

Milfred G. le

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Each rental truck should have at least 1 dolly in it with the rental

Gary H. le

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Le client n'a pas laissé de commentaire.

Angela M. le

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M

JON L. le

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Completely satisfied, so nothing further to recommend. Nice experience.

james S. le

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Le client n'a pas laissé de commentaire.

PAUL L. le

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All like planned !

Woody B. le

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Le client n'a pas laissé de commentaire.

Micheal A. le

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Keep the same rate for renting out equipment, reasonable pricing. Thank you!

ERIC W. le

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The location on Pinal is great I will make a point to use them again. There is a u haul rental at Cal Ranch on Florence blvd that I stopped at that was simply horrible. I was there over a half hour trying to rent a dolly or trailer and the person “helping” me couldn’t figure out her own computer system to allow me to rent from them. I left very frustrated after a half hour, fortunately someone told me about the other location off Pinal.

Rachelle M. le

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Le client n'a pas laissé de commentaire.

adrian I. le

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Le client n'a pas laissé de commentaire.

Lynn S. le

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Le client n'a pas laissé de commentaire.

Arevene D. le

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Start with a full tank of gas, so every one gets a fair break, my gauge showed a little over half full, I was able to drive 188 miles before I had to fill it up. I should have filled it up before I left.

Cynthia B. le

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Le client n'a pas laissé de commentaire.

Dennis L. le

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Le client n'a pas laissé de commentaire.

Lori S. le

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Kind and helpful. The best customer service.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Melinda H. le

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Easy follow-up for paper work at signing. CG Mini Storage supplied new lock (which is a surprise as many storage facilities require you to have your own). Staff easy to talk to and answered all questi

SABRINA T. le

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Easy,fast Overall Great

Rosalie B. le

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Please refund my $6.95 to my debit card. DirectExpress MasterCard. My storage plans have changed. Thank uou. Rosalie Bradley

terran r. le

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Excellent for what i needed to store my rims.

Angela J. le

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Check-in went very easy and they were more than accommodating when we decided on a larger unit at the last minute.

Shawneen S. le

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Storage unit was very clean inside.

CARLA R. le

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The facility employees are very friendly and efficient. My actual storage site is at a slightly different location, which was unknown at the time of the reservation, but not too far away.