Again, this is a storage facility business and U-Haul is NOT their primary concern. The guy who staffed the office was not friendly or forthcoming about our return, i.e. he hardly said a word to us and certainly didn't provide any info about whether the trailer we returned was in good condition, leaving me to wonder if we'd get billed for any dings/scratches at a later time. Then as he walked away from us he said 'You'll get a receipt in your email very soon", which we did. I'd prefer to use a full-service U-Haul location with staff who care about the business.Donna H.
Customer Reviews for Champion Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mountain City, GA 30562
(Off Dotson St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.FREDERICK F.
Le client n'a pas laissé de commentaire.Joseph R.
Le client n'a pas laissé de commentaire.Clarence A.
Le client n'a pas laissé de commentaire.Deborah B.
Le client n'a pas laissé de commentaire.Connie S.
Le client n'a pas laissé de commentaire.Steve F.
Le client n'a pas laissé de commentaire.Jane C.
Le client n'a pas laissé de commentaire.francis F.
1 & 2nd drop-off sites were unavailable. I got the â€œvoicemail runaroundâ€ trying to find a place droop off. 2 site put me on infinite hold. The third site was perfect. Friendly, knowledgeable person.NICKI M.
It appeared to be clean but we smelled something strange and found a small bag of weed. Could have been not so good if pulled over. Also, charged more and not sure why yet. Location and manager are excellent and definitely will be back.sally C.
Le client n'a pas laissé de commentaire.Paul E.
Le client n'a pas laissé de commentaire.Henry R.
Everything was good. Clean facility, clean newer model truck and helpful staffEDWARD B.
Le client n'a pas laissé de commentaire.Paul E.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.robinson M.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Richard P.
The service was very adequate, however the on-line return leaves a great deal lacking. There are significant connectivity issues and the process is too time consuming (provided you are able to connect) and needs to be streamlined - and I am speaking from multiple experiences.LEON T.
Le client n'a pas laissé de commentaire.Seth M.
Fix the issues with the uhaul appJames E.
I asked why there was a discrepancy in the price quoted on the phone and the attendants quote and was told to get in touch with U-Haul (guess number I had originally called. I am out $25 bucks from on phone quote and what I paid. No biggy but I think you reserve, that quote should be the same as when you pick it up.SLADE K.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.RONNIE J.
Le client n'a pas laissé de commentaire.IAN L.
great Place David is so helpful and professionalwilliam H.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Thomas P.
In and out, everything went smooth.Greg P.
Le client n'a pas laissé de commentaire.George J.
Le client n'a pas laissé de commentaire.George L.
David at Champion Storage is excellent! We recommend him highlyâ€¦so conscientious and goes over and beyond to provide the best experience ever!Donald C.
U-Haul really needs to improve their app. I picked up my rental before the business opened and it took 3 tries with the app on my smart phone before it worked. When I returned the rental, after hours, the app would not work at all, even after 4 tries.Mark B.
Le client n'a pas laissé de commentaire.Joel B.
Very nice gentlemen.James E.
Truck had a flat tireGeorge K.
Overall satisfactory experience with minimal effort to drop off trailer.Rodney B.
Le client n'a pas laissé de commentaire.AUSTIN B.
Very helpful attendant. I don't back trailers skillfully and he was very patient and respectful. It was a fast and easy return. I look forward to using this location again.ERNEST K.
Le client n'a pas laissé de commentaire.DEBORAH A.
At both ends of the haul the attendants were courteous and helpful. The trailer towed well and was about the right size for me. For nearly 4 hours during the trip I experienced heavy rain and some water got inside. It was no big thing though.ANTHONY C.
Convenient locationKenneth A.
Le client n'a pas laissé de commentaire.KENNETH B.
Nobody was there at drop off at 12:30.THOMAS M.
Le client n'a pas laissé de commentaire.craig N.
Le client n'a pas laissé de commentaire.NANCY N.
Excellent service à la clientèle. Fast and easy to rent. Recommend.Kathy S.
Rear handle and latch rusty inside not that clean.Diana F.
Nothing FantasticCAROL W.
Le client n'a pas laissé de commentaire.tammy N.
Cannot improve - excellent experience.ERIC B.
Le client n'a pas laissé de commentaire.Gregory B.
I was given a replacement truck due to previous truck having brake failure. The truck I was assigned was not the same truck in my contract (numbers didn't match) so returning the truck was difficult. It took hours for Uhaul to sort out the problemJAMES P.
Le client n'a pas laissé de commentaire.Brant B.
Le client n'a pas laissé de commentaire.Wade K.
Le client n'a pas laissé de commentaire.greg P.
Le client n'a pas laissé de commentaire.JAMES C.
The gentlemen in office was very helpful and made rental experience very easy!Lewis T.
Le client n'a pas laissé de commentaire.GREGORY S.
Le client n'a pas laissé de commentaire.DALE C.
Directional signs or some type of communication letting drivers know where to park or were to go for the office.Timothy M.
Difficult to fine Set up a U -HAUL SIGN .!!!!Mahendrabhai P.
Le client n'a pas laissé de commentaire.GARY A.
Le client n'a pas laissé de commentaire.Glenn S.
Le client n'a pas laissé de commentaire.Richard D.
Very helpfulcecil B.
Le client n'a pas laissé de commentaire.Samuel B.
Le client n'a pas laissé de commentaire.Nicole S.
We are totally happy with the u-haul service. The person handling the rental was knowledgeable, personable, and took care of our needs. We will use them again.Nora C.
Le client n'a pas laissé de commentaire.Marjorie H.
Le client n'a pas laissé de commentaire.Don H.
My issue is not with this location, but with the Otto, NC location where I made a reservation. U-Haul had no record of my reservation when I went to pick up the truck rental and the person there could not help me obtain a rental even though there were plenty of available trucks. She said this was because I didn't have a reservation. I don't even know what she was doing there if she couldn't write a contract. Don't say you're open for business if you don't have the needed personnel available to run that aspect of your business. When I proceeded to another dealer, Champion Storage, and got a new quote it was about $80 more than the price in the reservation which was lost. U-Haul was not accommodating at all. Their stance was they could not find the reservation so would not honor the price I was quoted. Next time I'm going to Penske for my hauling needs. I'm done with U-Haul after getting no resolution after talking to a handful of representatives.Brian C.
Properly maintain the equipmentRene L.
The issue I had was pickup place was closed so when I got there I had to call U-Haul to be told I had to down load app , take pictures and do a bunch of stuff. Main issue was this place is out in the boonies!!!! So cell phone and internet were very limited. If I would have known before hand I could have done it around civilization and done it in 10-15 minutes instead of an hour. Oh.... I had already gone on line from home and registered, completed, and paid for U-Haul. So That is when I should have been told the pickup place was closed and what I needed to do before I drove 2 hrs to get to the truck.Jeannette A.
Le client n'a pas laissé de commentaire.Rhonda M.
Quick and easy!JERALD S.
I have had trouble with Bryant's Antique Mall in Franklin, NC accepting my Uhaul return fot the THIRD time now. This last time this dealership was my designated drop location. This means about a 30 mile round trip to drop my rental in Mountain City.Leon T.
I was charged $7 for an incorrect deliver location, however, when I tried calling the 855 number listed it would just ring, no one answered. So I just googled Uhaul in Mountain City, GA and returned the truck there. The rep was very helpful, but I do not think I should have been charged the $7, and he agreed with me as well but could not get it waived.David D.
Mainly because of the app checkin. I didn't speak to anyone and no one came out to talk with me. It was about 2pm. Really liked this checkin at this location that is clean and tidy.Javan K.
Turn in was swift and efficient. Very pleased.William M.
Get an employee that knows what to do with an on line booking. Also, the tail lights did not work and the door got stuck in the up position.James B.
Le client n'a pas laissé de commentaire.jim G.
Le client n'a pas laissé de commentaire.BENJAMIN S.
Rent for freeJAMES E.
Le client n'a pas laissé de commentaire.jorge E.
Good customer serviceJerril M.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.manuel P.
Le client n'a pas laissé de commentaire.william H.
Le client n'a pas laissé de commentaire.Gerald M.
All perfectzach M.
Excellent service that made my moving experience easy!MARY JO A.
Le client n'a pas laissé de commentaire.Clifford C.
Le client n'a pas laissé de commentaire.Patrick M.