Évaluations des clients Charees Emporium

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Charees Emporium

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jeffrey T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joe C. le

Évaluation :

Le client n'a pas laissé de commentaire.

James D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melissa R. le

Évaluation :

Very friendly over on the phone. Answered all of my questions. Went above & behind to help me find a rental truck in a short amount of time

FONDA H. le

Évaluation :

Le client n'a pas laissé de commentaire.

JORGE L. le

Évaluation :

Did no understand why I had to wait 10 to 14 days to get my deposit back

Jeff F. le

Évaluation :

Le client n'a pas laissé de commentaire.

mitchell L. le

Évaluation :

I had to drive almost an hour out of my way to get a truck I requested. Even though I put in for the truck weeks in advance to make sure I had one where I needed it. Then the day before I was to pick it up I was called saying there were none and if I wanted the truck I woild have to drive the hour to get it. And that there was no way to get it brought to me. If someone sets fpr a truck in advance it should be there when they scheduled it.

Valerie N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Emily H. le

Évaluation :

Please update hours of operation of site - Pick up site does not open until 11am.

Tommy L. le

Évaluation :

Le client n'a pas laissé de commentaire.

brian R. le

Évaluation :

My reservation was for Monday, July 9th at 5:00 pm. Went to pick up my UHaul and place is not open on Monday at all. How would the Olathe office not know the Newport office is not even open on Monday? It doesn't even open until 11:00 am Tuesday thru Saturday. Not even an hour into my 6.5 hour trip the air conditioning stopped working in the truck. Do not plan to use UHaul ever again.

Clayton J. le

Évaluation :

Charees was very helpful and made sure we had all the information I needed. Thanks!!

Earnest F. le

Évaluation :

Closed on Mondays.

corine B. le

Évaluation :

When I went to return the equipment the place was closed but I didn't know that it was actually closed because there was a gentleman and a lady there parking other uhauls and unhitching uhaul trailers. The gentlemen also unhitched the uhaul trailer from my truck stating that the uhaul dealer in Newport, Arkansas would not be opened until Monday, June 18 and that he would check the uhaul in for me and I could come in on Monday to get my deposit back from the uhaul. The following morning, (which was just a few minutes ago) I contacted the customer service representatives and was told that she would check the trailer in for me and my deposit would be in the mail by Tuesday coming from Arizona. The representative was very nice as well. I appreciate her but I have not spoken to anyone from the uhaul rental facility in Newport, Arkansas. When I rented the trailer I was unaware that the drop off in Newport, Arkansas would not be opened again until after June 24 but the date of my rental was June 14. Had I not called customer service would I have been charged late fees for a trailer I only rented for a few hours? I am not very pleased with this situation but the Arizona rep that I spoke to did reassure me that she checked the trailer in and I would be receiving my deposit in the mail.

James B. le

Évaluation :

Was 45 mins from where my son lives.

bryan S. le

Évaluation :

Le client n'a pas laissé de commentaire.

mathew J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jamie H. le

Évaluation :

Le client n'a pas laissé de commentaire.

GLENDA L. le

Évaluation :

Le client n'a pas laissé de commentaire.

rita A. le

Évaluation :

Very courteous and helpful

Shonell G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Doris D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian M. le

Évaluation :

This "No cash agent" was a surprise to me. Did not know anything about that. Picture my surprise and disappointment when I had to leave there W/O my deposit. I certainly did not like that! AND if you do not understand this, then the heck with you.

Donald M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Miykayla H. le

Évaluation :

Le client n'a pas laissé de commentaire.

charlotte J. le

Évaluation :

Le client n'a pas laissé de commentaire.