Évaluations des clients Charlotte Auto Inspections

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Charlotte Auto Inspections

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Ron B. le

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Le client n'a pas laissé de commentaire.

jackie D. le

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Let you what going on as far as knowing how much you r paying

Diwarner J. le

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I made a reservation at one location and was sent to another location miles away. This caused me to pay extra money. My initial reservation was at 9 o’clock But when it got changed I wasn’t able to pick the truck up until 10 o’clock. On top of having to adjust the time for the people that were moving me, when I went to pick up the truck the business was not open at 10am. This place didn’t open until 10:45. Wow!!! I could not believe the level of service that I received from Uhaul. I would hope that you can address these issues and not treat any of your customers as I was treated. REALLY BAD BUSINESS!!!

Yvette S. le

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This location really needs to improve on answering the phone. I started calling this location at 10am and so did the Uhaul representative and every time the call went directly to the voicemail. No one never answered the phone. The truck I rented did not have a working seat belt on the driver's side so it dinged the entire time I had it. The gas needle did not work properly so I ended up filling the truck up instead of putting back at half full. Just not a good experience for me.

Sarah B. le

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The unit was filthy. Not clean inside. The owner of business did not hook up ttailer or verify the lights worked. The owner chargged me fot 2 days instead of the one i had asked for

Blake S. le

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Lady was rude, store was a mess. There was junk everywhere and barely room to move around. This location is terrible and needs to be removed from the list. I would never go back

Lakesha M. le

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There was no help avaliable for the car tow or the truck . and my questions were not answered.

Calvin M. le

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Le client n'a pas laissé de commentaire.

Keith H. le

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Le client n'a pas laissé de commentaire.

Dennis L. le

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The crew there was greatly helpful and helped make it the reservation work. Good people

Sean L. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

Hyram S. le

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Friendly people

Philip H. le

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Truck was full of trash. My appointment was at ten and they did not open until 1030 or so. The attendant also over charged me and was rude. I put gas in the truck and was charged an additional 45 dollars. I would say the customer service here was awful.

april M. le

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It did not have enough gas in it. The sent in the wrong mileage. They gave me the wrong truck.

joseph M. le

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Clean the equipment

Hyram S. le

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Le client n'a pas laissé de commentaire.

rasheem R. le

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Ebby was very unprofessional, no receipt, added additional mileage & insurance. Had to call headquarters to get info & receipt. She told us that she’s not in charge of payments and call 800 number but she’s the one that took the info. The absolute worse! Will definitely use another company if ever need to move something again. Horrible U-Haul experience. She needs to be reprimanded!

Mary E. le

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Le client n'a pas laissé de commentaire.

shadwick M. le

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She was nasty and rude at times

Christina B. le

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Overcharged for a local run

Brooks V. le

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Le client n'a pas laissé de commentaire.

Zayida S. le

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Check In was fast and efficient. The service was Excellent!

Paul G. le

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The truck was nasty and smelled like smoke. I do not smoke so it is literally all I could smell. It has tobacco in the cup holders straw wrappers on the floor, the lady wouldn’t even get out of the chair to come look at it. I told her about this so I would not get fined. She did not check the miles and i’m not sure why my cost was over 200 for 2 days. I can’t log in with the number and code. I am extremely frustrated.

mike C. le

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I sue ace was not discussed, and what I expected to be a $50 Uhaul somehow because $106 for less than 4 hours... seems off to me but when I called to ask about it and the $14 insurance charge that I did not agree to, no one answered.

le

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Le client n'a pas laissé de commentaire.

George T C. le

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Le client n'a pas laissé de commentaire.

jareko W. le

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Verify mileage and reimburse for miles not driven.

john S. le

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FELT VERY UNCOMFORTABLE WHILE THE TRUCK WAS IN MY CARE. RECEIVED THREE TELEPHONE CALLS, ASKING IF AND WHEN WAS I GOING TO RETURN THE TRUCK. I ONLY HAD THE TRUCK FROM 10;45 AM UNTIL 4:40. DON'T QUITE UNDERSTAND IF THERE WAS A ISSUE.

Barbara L. le

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This was not my choice of location. That is the only reason for less than excellent marks to all questions. I do not like your habit of substituting locations on me. I believe you hold your interest over the desires of the customer. That attitude is simply bad business.

Bory S. le

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Le client n'a pas laissé de commentaire.

Tovonda F. le

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Le client n'a pas laissé de commentaire.