Provide a reasonable explanation as to why you need to scan the drivers licence. There is way too much personal information contained on a BC drivers license that is not necessary to rent a vehicle from you. Should your databases be breached, the PPI would be a treasure trove for the thieves. And please don't say they will never be breached. Please say that once the rental is returned, the images are immediately deleted from your database.Gordon M.
Customer Reviews for Chemainus Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chemainus, BC V0R1K0
(N Of Henry Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.carol S.
Keep it up, was looked after with amazing careNicholas F.
Le client n'a pas laissé de commentaire.Tannis B.
Le client n'a pas laissé de commentaire.Kay F.
Access to the location can only be gained from the north bound lanes of the Trans-Canada. If you miss the turn it is quite the journey to get back around to try again.Steve P.
Le client n'a pas laissé de commentaire.Kevin D.
Note that tie down straps are not included in the rentalTannis B.
The man there left me a voice message threatening me with the police when I was less than 24 hrs late returning it. Just added to the stress of finding a way to unload it.BETTY J.
Le client n'a pas laissé de commentaire.Avi S.
Le client n'a pas laissé de commentaire.SHAYLENE M.
Le client n'a pas laissé de commentaire.Douglas R.
Le client n'a pas laissé de commentaire.Lukas B.
Le client n'a pas laissé de commentaire.Kayla P.
Always received good service from Chemainus location.Paul F.
Was the second time I rented a trailer from this location experience was good.trailer was ready to go when I got thereJAMES A.
No improvements needed. The process was smooth and professional and the trailer was perfect for my use.MARTIN E.
Le client n'a pas laissé de commentaire.ANDREW V.
Le client n'a pas laissé de commentaire.ANTHONY W.
The guy behind the counter was a total asshole (long hair, glasses and kinda greasy) and actually went to the bathroom in the middle of setting up the order. He was rude and unprofessional and this is the second time he made me feel like I was inconveniencing his day. I let the first time go but this time I am speaking up as he should not be working with people. For the love of god put someone else on counter that knows customer service!Robbie H.
Efficient serviceNicholas B.
Should be a full tank of gasgrant B.
nothing. received first class serviceDavid G.
Le client n'a pas laissé de commentaire.Robert R.
Great service as alwaysMatt D.
Mobile dropoff so no staff were on site. Authorized dealer was closed.Seana W.
Le client n'a pas laissé de commentaire.MARK H.
Le client n'a pas laissé de commentaire.Jan V.
Nothing, they're great!Mandy W.
very friendly and accommodating to make my moves smoother, and importantly, no technology was shoved in my face like my uhaul truck rental Sept 28th in Victoria where it was expected that I had a mobile device and charged me 20 $for an after hours return, AND was unable to complete the pre-use inspection because I do not have, nor do I want, an impersonal, paperless mobile device. I will look now elsewhere for rental trucks.Melinda L. | Expérience générale
excellent service, good priceJames B.
Le client n'a pas laissé de commentaire.SARAH T.
Le client n'a pas laissé de commentaire.Teri H.
Le client n'a pas laissé de commentaire.BRUCE G.
Le client n'a pas laissé de commentaire.CHARLES J.
Le client n'a pas laissé de commentaire.Christine B.
Le client n'a pas laissé de commentaire.Franklin M.
Everything was great. Superb service!!Elizabeth B.
Le client n'a pas laissé de commentaire.Randall H.
- interior: satisfactory, dash had some dust so could have been wiped - exterior: satisfactoryCecilia H.
The first person i dealt with was pretty grumpy. the second guy i dealt with was great. the first guy was great by the end of my time dealing with them.Dan B.
It was perfectCharles V.
Le client n'a pas laissé de commentaire.Owen B.
Le client n'a pas laissé de commentaire.OWEN B.
Le client n'a pas laissé de commentaire.Mackenzie L.
Very Professional and helpfulJoseph S.
Excellent drop off experience. Seamless and quick. Friendly staff as well. Will recommend this location.Douglas F.
Hiccups with online check-in caused some stress. Didn't get my confirmation email in a timely fashion.Jason S.
Le client n'a pas laissé de commentaire.MICHAEL V.
Le client n'a pas laissé de commentaire.Shaathly D.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Beate D.
Le client n'a pas laissé de commentaire.Sheila G.
Le client n'a pas laissé de commentaire.DANIEL P.
Great experience, the owner was really friendly and helpful.Justin V.
Le client n'a pas laissé de commentaire.DAWN G.
Le client n'a pas laissé de commentaire.Patrick H.
The strap for ratcheting down the tire was frayed and snapped. I took before pictures before I drove it off the lot. When I returned the trailer it was agreed that it wasn't my fault that it snapped on me and that I would not be charged for any damage. I have before and after pictures for reference if needed. Luckily I had extra ratcheting tie downs with me and was able to use it still. Like any safety strap,a visual inspection should be done prior to use. It seems that uhaul needs to replace these on a regular basis due to safety issues.Eric H.
Le client n'a pas laissé de commentaire.Ralf R.
Did not do a pre inspection with us and was Poot at explaining rental process.BRADLEY G.
Le client n'a pas laissé de commentaire.dean L.
Le client n'a pas laissé de commentaire.Carolyn H.
Great customer service!Bogdan N.
Le client n'a pas laissé de commentaire.Kevin R.
Thankfully the agent at this location took care of the automated check in.Clayton H.
Jack the owner was super helpful and easy going. In and out in no time. Plus it's a really cool location to drop off at!!Naailah A.
Great van to drive.and out standing customer serviceWILLIAM W.
door on trailer difficult to liftRANDOLPH M.
Great serviceBRUCE B.
This Uhaul site only accepts credit cards! Otherwise I would give it six stars! Thank you! Well worth the drive.Jayne R.
Le client n'a pas laissé de commentaire.Frank M.
pick up location was excellent to deal with, but the UHaul website and online booking process was very poor. A trailer was booked online over a week before the move. A few days before the move, we could not log in on the website to review details; reset password capability was also not working. So, we called in. After adjusting another reservation, we asked them to make sure they diid NOT change our other reservation. That was when we learned a trailer was not available. The email confirmation had nothing about this possibility and it really but us in a bind. While we were eventually given a credit for not meeting a guarantee, we found the overall process poor. The unit is very well used and the door was very sticky, but the location was good about lubing it.WILLIAM E.
Really professional and quick. Also, an easy location to get into and out of. Friendly and helpful if you need assistance with anything, too.brad M.
I get in there helpful I'm on my way great business modelBRANDON R.
Absolutely helpful. Answered all questions!Marina B.
Store owner and employees were not following covid protocols. No masks or had sanitizer in sight inside the store.RUDOLF K.
Le client n'a pas laissé de commentaire.Robert R.
Inform the customer of drop off procedures so that extra fees were not incurred. Otherwise this location was great to deal with. I would definitely have said yes recommend them, however given my experience at Duncan I will not be recommending UHaul to anyone.Jonathon P.
Friendly, informative and stress free experience!Dorothy V.
Drop off was as easy as pick upRobert K.
Despite UHAUL system causing the vendor numerous problems. A calm and professional atmosphere was maintained throughout the problem. In light of the delays caused by the UHAUL system, the location got me on my way in an expedient fashion. Thanks v.much!BENJAMIN B.
Le client n'a pas laissé de commentaire.Joanna U.
Great service.Rullo J.
Le client n'a pas laissé de commentaire.David G.
Good experience from beginning to endLynden E.
Le client n'a pas laissé de commentaire.Dan S.
Le client n'a pas laissé de commentaire.Paul Z.
Le client n'a pas laissé de commentaire.DONALD D.
We had no problems with the truck. Even in the snowy parts. The trip was smooth and uneventful. Merci.Edith G.
Due to a staff member being ill, I had to wait for someone to show up who could help even though I had booked in advance. Was concerned that not all staff wore masks in an indoor space, despite provincial rules.HEATHER J.
The manager was very professional . I will send you more customer for sure, Thanks again, MarcJOSEPH L.
Change nothing. Friendly, informative & timely service. I'd highly recommend this location. Service agent (Jack) was excellent. He values customer service. Great job. Thank youThomas D.
Le client n'a pas laissé de commentaire.mej-bien S.
Jack was very helpful in setting me up with a truck and equipment to make this task a lot easier.DAVID K.
Le client n'a pas laissé de commentaire.Jordan B.
Le client n'a pas laissé de commentaire.Michelle R.
Really friendly service, great guy. would recommendVIVIEN H.
The experience was entirely pleasant! A big Thank-you to Jack! Brian & Cindy SimpsonBrian N. S.
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