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MICHAEL D.
Customer Reviews for Chesapeake Rent All
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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30 min late dropping off my auto transport trailer, charged another full days rental ...
Thomas J.Employees friendly, efficient, and professional. The process was straightforward, and I felt at ease with their COVID processes and protocols. The truck was clean, ready to go, well maintained, and staff took their time to answer any questions I had prior to my departure. I haven't used U-Haul in a few years, but this location is easily the best I've been to. I will be back for cross-product sales and services. I would recommend this location.
Joshua B.This location is wonderful! I used the app to book, pick up and drop off, and everything went smoothly. Merrill was very helpful and came out to assist me upon arrival both times. I would definitely recommend this location and will use them in the future.
Robynne G.Great services
Shane F.Make the app easier to use for pick up. It was very confusing. The owner of the facility came out and helped us instead.
Jessica S.Very satisfied.
David J.Barbara runs a tight ship. in and out in no time....thanks
merrill D.They did a great job helping with my uhaul!
Jeffrey C.The staff went above and beyond, incredibly friendly and helpful.
JAIMIE B.Everyone is always friendly
Iris H.Nothing. Everything was great.
Norma A.The people were very helpful and got me in and out quickly
Roger J.Excellent customer service. I was in and out very fast. No hassle at all. I highly recommend.
Jonathan R.Excellent and efficient service. A+++++ experience.
June C.Awesome customer service and nice staff
Theresa G.Online check in and return was easy!
Donna B.My van had issues while driving and at one point I almost got pulled over for my indicators not working which is what I explained to the company and I still had to pay 60$
Holly U.Open space for returns. Very nice
Fahmi A.Even though there's always room for improvement, this location is awesome. Barbara did everything in her capacity to satisfy all our requests. I highly recommend “Chesapeake Rent All “ at Havre the Grace, MD.
Francisco L.They are always there for me
MERRILL D.Barbara treated me liked she cared...
ANGELO V.Excellent rating
Stewart K.I have no suggestion for improving the quality and service.
catherine H.No Problems
ROBERT E.No issues!
DARYL V.Easy online set up and wonderful folks to work with
KEVIN B.I've known Merrill for many years. His staff always treats every customer as family. His company is a great asset to U Haul.
wanda C.Have room at yard to return
jeffrey K.Always great service...
DARYL V.great service! many thanks! definitely will be back.
Michael W.this people are really great.
JESUINO O.My service was great, they were very accommodating.
polly ann S.Barb walked me thru the whole process perfectly
ann S.This was the first time I reserved a U-Haul in which someone didn't give me a quick walk around inspection of the vehicle. That's a liability issue. Everything else was fine, though.
Adrian M.You guys were great thank you! The front desk lady was super helpful!!
christopher J.Perfect easy polite and respectful
penelope G.I RATE Excellent what more to Be Safe Have A nice Day.
JOHNNIE F.Excellent customer service experience and the truck ready when I arrived. In and out within minutes. Drop was so quick. The gentleman that served me was awesome!!!! I will recommend this location to all my friends. Thank you for your excellent 5 star service.
Michael K.Didn't have the order right. Didn't have the utility dolly. Cab wasn't clean
G Grayson W.I received no receipt after returning the transport.
Elijah G.I had an excellent experience and service from the employees.
Maria C A.The lights didn't work and they told me to go to the hardware store to get a new plug. After going the lights still didn't work.
Alfred C.This has nothing to do with the location in which my rental was picked up, but the whole process was not great. I tried to secure a small cargo trailer well in advance however my reservation was changed multiple times as was the location. The point of reserving equipment is for it to be available on the date needed.
Steven H.Everything was great
KENNETH K.The right tire must have been poorly recapped at some point since the tire looked almost new but all the tread came off while on the highway after only 6 hours of drive time. Then we call for help and are given a 1hr eta but we sat there for 3,5 hours and had to follow up several times.
JASON C J.No Recommendation . It was excellent , courteous service.
nelson P.We had to modify our dates 2 times and the customer service at this location was great with assisting our changes.
MILTON K.Always a pleasure
RONALD H.The location people were awesome, friendly and helpful. In today's world finding kind people is getting rare. I recommend using Chesapeake Rent All 100 %.
Billie T.The only thing that bothers me is the 50 dollar cdw charge was not refunded and that wasn't made clear at the beginning other than that it was an overall pleasant experience
anita H.Barb is very easy to work with...
merrill D.