Daniel C.
Le client n'a pas laissé de commentaire.
Évaluations des clients Chesapeake Rent All
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Chesapeake Rent All
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catherine H.
I have no suggestion for improving the quality and service.
ROBERT E.
No Problems
DARYL V.
No issues!
KEVIN B.
Easy online set up and wonderful folks to work with
wanda C.
I've known Merrill for many years. His staff always treats every customer as family. His company is a great asset to U Haul.
jeffrey K.
Have room at yard to return
DARYL V.
Always great service...
Michael W.
great service! many thanks! definitely will be back.
JESUINO O.
this people are really great.
polly ann S.
My service was great, they were very accommodating.
ann S.
Barb walked me thru the whole process perfectly
Adrian M.
This was the first time I reserved a U-Haul in which someone didn't give me a quick walk around inspection of the vehicle. That's a liability issue. Everything else was fine, though.
christopher J.
You guys were great thank you! The front desk lady was super helpful!!
penelope G.
Perfect easy polite and respectful
JOHNNIE F.
I RATE Excellent what more to Be Safe Have A nice Day.
Michael K.
Excellent customer service experience and the truck ready when I arrived. In and out within minutes. Drop was so quick. The gentleman that served me was awesome!!!! I will recommend this location to all my friends. Thank you for your excellent 5 star service.
G Grayson W.
Didn't have the order right. Didn't have the utility dolly. Cab wasn't clean
Elijah G.
I received no receipt after returning the transport.
Maria C A.
I had an excellent experience and service from the employees.
Alfred C.
The lights didn't work and they told me to go to the hardware store to get a new plug. After going the lights still didn't work.
Steven H.
This has nothing to do with the location in which my rental was picked up, but the whole process was not great. I tried to secure a small cargo trailer well in advance however my reservation was changed multiple times as was the location. The point of reserving equipment is for it to be available on the date needed.
KENNETH K.
Everything was great
JASON C J.
The right tire must have been poorly recapped at some point since the tire looked almost new but all the tread came off while on the highway after only 6 hours of drive time. Then we call for help and are given a 1hr eta but we sat there for 3.5 hours and had to follow up several times.
nelson P.
No Recommendation . It was excellent , courteous service.
MILTON K.
We had to modify our dates 2 times and the customer service at this location was great with assisting our changes.
RONALD H.
Always a pleasure
Billie T.
The location people were awesome, friendly and helpful. In today's world finding kind people is getting rare. I recommend using Chesapeake Rent All 100%.
anita H.
The only thing that bothers me is the 50 dollar cdw charge was not refunded and that wasn't made clear at the beginning other than that it was an overall pleasant experience
merrill D.
Barb is very easy to work with...
Jared G.
Not all the personnel wore masks.
CHRISTOPHER L.
The employee was very helpful and helped me to extend my reservation without any issues.
Henry B.
Merrill was very, very helpful - went above and beyond to make sure our experience went off without a "hitch" (literally - lol) Cannot thank him enough and will absolutely keep this location in mind for the future. Thank you!
merrill D.
what I would expect...
Timothy D.
Just keep the good work up,
Mike H.
The office was closed and had no interaction with anyone
merrill D.
:-)
DELORES K.
They were very helpful and accommodating. 5 stars !
merrill D.
Brett was very helpful with getting me in the right truck. Great small business under the circumstance with Covid 19. They made me feel very convenient that everything was cleaned from the priviest customer.
Robert H.
Because I wasnt told about the $25. collision cover charge, nor was counseled concerning the option of utilizing the coverage of my personal ins co., I was charged $65. for 17mi. and I'm sure what didn't amount to an hours usage. Could've utilized equipment from home depot, at a greater distance, using more time and gas for a cheaper price. I say that not at a guess, but from actual experience. As we are all aware, cost effectiveness is paramount and for that reason alone my satisfaction with experience doesn't rise to the level above poor.
Rita T.
The online process is tedious. The representative at the u haul was very helpful and apologized for the length of time it took to get the truck.
David M.
Pick-up under COVID-19 conditions went well.
Jason T.
Great customer support. The team was committed to helping us get the equipment. Awesome experience, will use them again in a coupe months.
Mark R.
This location and people are great.
Aaron P.
No problems
Terrelle B.
Great customer service
merrill D.
Thanks!
Alice F.
Absolutely nothing , job well done by all involved..Thank you all for your services and May God Continue To Bless You All..
Mark R.
People are friendly and willing to help. Very nice and pleasant to work with.
Merrill D.
they are always friendly... Barb is great!
Della anita P.
The location is easy to find. Everyone was helpful And pleasant. Merrill I think his name was even went above and beyond to lending me a piece of his personal equipment for the lights (7 prong to 4 plug needed for lights on trailer rental) . I highly recommend this location.
Merrill D.
It's not broke don't fix it!
Keith C.
Barb was very helpful even when we had to call her early Sunday morning on her personal phone she gave us,as a just in case. And Don Maxwell is a neighbor of ours and lead us in the right direction. Both of these employees give uhaul an exceptional rating in customer service
DELORES K.
They are very friendly and helpful. Definitely recommend them.
merrill D.
It's not broke! don't fix it!
Christopher K.
Everyone at Chesapeake Rent All were very helpful and friendly; checkin was a cinch with their assistance, and I plan to rent there again!
muldoon J.
Great truck and helpful service!!
Doug G.
Great people at this rental place
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