We waited over an hour just to get the truck. Then they didn't explain that the truck was 19,95 $ plus 1,99 $ a mile plus gas. The person in charge couldn't get the key out of the box. It was a very bad deal all the way around. I am not sure I would rent from UHaul again. Very very discussed.CONNIE N.
Customer Reviews for Chevron 19
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The only problem - which I experienced when I rented the 15' truck at 40440 Hwy 19 N earlier last week, and again at 39720 Hwy 19 N, and which I have never experienced at U-Haul before, is that something is wrong with your computer system, which required the Dealers to contact someone on the phone and upload the info. and verify and re-verify D/L numbers, and CC #'s and so on; a time consuming process that took about 35-40 minutes to complete, before I was finally handed the keys.Francis D.
Le client n'a pas laissé de commentaire.MICHAEL O.
Called customer service to report how this location handled business extremely displeased.Brittany M.
I do not agree, it is disrespectful to be obliged to return the truck to the same place where I rent it so that they charge me more milesRene O.
I was overcharged per mile. I was told it was 0,99/mile and was charged 1,19/mile. The truck was not clean, sand on the floor, dirt on the seat, dashboard and in the rear cargo area. I was not provided a receipt when asked. I didn't like that they took pictures of my license, credit card front and back and insurance card.LAWRENCE R.
We were told were couldn't leave the truck here and sent down the road by the person workingShawn V.
I was charged 7,00 $ for a dolly that was not in the truck.Brittany W.
Le client n'a pas laissé de commentaire.Sarah H.
Le client n'a pas laissé de commentaire.Keith H.
Have the return process explained better by employees at rental locationlouis L.
I had booked my VAN in another U-Haul down the road, Marcie & Randy of Palm Harbor Rentals, from this place. But for some reason U-Haul re-assigned it to Marathon. Marcie drove me to Marathon and did all the paper work for the VAN rental. The owner was not present from Marathon and current employee was not able to process the VAN. If Marcie was not there I would not have been able to rent my VAN. All my above comments are for Marcie and her business. Billwilliam P.